TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Nina1189 from
Turbotax is a good tool
Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by
Liz121 from
Good experience
Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by
Tammy12345tf from
Don’t
Love it and I would do it again. It will help other
Date published: 2022-03-29
Rated 5 out of 5 by
Charliehuynh1 from
Turbo Tax is Awesome
it is very easy to use. I recommended my friends in the military to use.
Date published: 2022-03-29
Rated 5 out of 5 by
Balgurrobat002 from
turbo tax is providing excellent business.
Debra and the customer services people are very helpful
Date published: 2022-03-29
Rated 3 out of 5 by
ladybee84 from
this edition of Turbotax is flawed
Instructions about personal information for Federal return versus CA return Iare ambiguous, vague, repetitive and confusing. Stalled pages that do not advance even though completed are irksome, irritating, and fatiguing!!!!!!!!!!!
Date published: 2022-03-29
Rated 2 out of 5 by
KJD10 from
No Thanks
Was not as easy of a process of just going to an accountant and it is way more expensive. I have never paid over $500 for my taxes. I was only self employed for a few months in 2021 and had 2 other W2s. When I went to my accountant last year and the year before, I was self employed for the whole year with 2 W2s as well and she charged me $250. I didn't have to go back and forth with her for over a week the way I did with TurboTax and honestly wish I would have gone back to her but I thought this would be easier because I could do my taxes from home.
Date published: 2022-03-29
Rated 5 out of 5 by
Office cat from
Excellent service
Both of the people that helped me were super, very friendly, helpful and made me feel like I was important.
Date published: 2022-03-29
Rated 5 out of 5 by
Eari from
Easy product to use
Good to work with turbo tax and the tax expert was very helpful
Date published: 2022-03-29
Rated 5 out of 5 by
Grizz5509 from
Awesome
Simple and effective filing, got me more money then Jackson Hewitt did
All TurboTax® Offerings Reviews - Page 9020
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nina1189 from
Turbotax is a good tool
Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by
Liz121 from
Good experience
Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by
Tammy12345tf from
Don’t
Love it and I would do it again. It will help other
Date published: 2022-03-29
Rated 5 out of 5 by
Charliehuynh1 from
Turbo Tax is Awesome
it is very easy to use. I recommended my friends in the military to use.
Date published: 2022-03-29
Rated 5 out of 5 by
Balgurrobat002 from
turbo tax is providing excellent business.
Debra and the customer services people are very helpful
Date published: 2022-03-29
Rated 3 out of 5 by
ladybee84 from
this edition of Turbotax is flawed
Instructions about personal information for Federal return versus CA return Iare ambiguous, vague, repetitive and confusing. Stalled pages that do not advance even though completed are irksome, irritating, and fatiguing!!!!!!!!!!!
Date published: 2022-03-29
Rated 2 out of 5 by
KJD10 from
No Thanks
Was not as easy of a process of just going to an accountant and it is way more expensive. I have never paid over $500 for my taxes. I was only self employed for a few months in 2021 and had 2 other W2s. When I went to my accountant last year and the year before, I was self employed for the whole year with 2 W2s as well and she charged me $250. I didn't have to go back and forth with her for over a week the way I did with TurboTax and honestly wish I would have gone back to her but I thought this would be easier because I could do my taxes from home.
Date published: 2022-03-29
Rated 5 out of 5 by
Office cat from
Excellent service
Both of the people that helped me were super, very friendly, helpful and made me feel like I was important.
Date published: 2022-03-29
Rated 5 out of 5 by
Eari from
Easy product to use
Good to work with turbo tax and the tax expert was very helpful
Date published: 2022-03-29
Rated 5 out of 5 by
Grizz5509 from
Awesome
Simple and effective filing, got me more money then Jackson Hewitt did
All TurboTax® Offerings Reviews - Page 9020
Date published: 2022-03-29