TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbotax is a good tool Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by from Good experience Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by from Don’t Love it and I would do it again. It will help other
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome it is very easy to use. I recommended my friends in the military to use.
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is providing excellent business. Debra and the customer services people are very helpful
Date published: 2022-03-29
Rated 3 out of 5 by from this edition of Turbotax is flawed Instructions about personal information for Federal return versus CA return Iare ambiguous, vague, repetitive and confusing. Stalled pages that do not advance even though completed are irksome, irritating, and fatiguing!!!!!!!!!!!
Date published: 2022-03-29
Rated 2 out of 5 by from No Thanks Was not as easy of a process of just going to an accountant and it is way more expensive. I have never paid over $500 for my taxes. I was only self employed for a few months in 2021 and had 2 other W2s. When I went to my accountant last year and the year before, I was self employed for the whole year with 2 W2s as well and she charged me $250. I didn't have to go back and forth with her for over a week the way I did with TurboTax and honestly wish I would have gone back to her but I thought this would be easier because I could do my taxes from home.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent service Both of the people that helped me were super, very friendly, helpful and made me feel like I was important.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy product to use Good to work with turbo tax and the tax expert was very helpful
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome Simple and effective filing, got me more money then Jackson Hewitt did
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 9020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is a good tool Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by from Good experience Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by from Don’t Love it and I would do it again. It will help other
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome it is very easy to use. I recommended my friends in the military to use.
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is providing excellent business. Debra and the customer services people are very helpful
Date published: 2022-03-29
Rated 3 out of 5 by from this edition of Turbotax is flawed Instructions about personal information for Federal return versus CA return Iare ambiguous, vague, repetitive and confusing. Stalled pages that do not advance even though completed are irksome, irritating, and fatiguing!!!!!!!!!!!
Date published: 2022-03-29
Rated 2 out of 5 by from No Thanks Was not as easy of a process of just going to an accountant and it is way more expensive. I have never paid over $500 for my taxes. I was only self employed for a few months in 2021 and had 2 other W2s. When I went to my accountant last year and the year before, I was self employed for the whole year with 2 W2s as well and she charged me $250. I didn't have to go back and forth with her for over a week the way I did with TurboTax and honestly wish I would have gone back to her but I thought this would be easier because I could do my taxes from home.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent service Both of the people that helped me were super, very friendly, helpful and made me feel like I was important.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy product to use Good to work with turbo tax and the tax expert was very helpful
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome Simple and effective filing, got me more money then Jackson Hewitt did
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 9020