TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Super fast Thank you for making tax filing quick and efficient .
Date published: 2023-02-28
Rated 5 out of 5 by from Works pretty darn good! I really enjoyed the straightforward questions and encouragement along the way.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Product Very simple and intuitive, very pleased with product
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was easy. It was pretty easy. My biggest challenge was completing on an IPad, but I got through it and online Help was great
Date published: 2023-02-28
Rated 5 out of 5 by from Not afraid of taxes I have been with Turbo Tax for awhile now and the way you take me step by step helps me understand it better. I am getting more confident with each year's filing. Thank you so much! By the way, Jerrill from VA is amazing! He listened and guided through my new situation this year.
Date published: 2023-02-28
Rated 4 out of 5 by from Screen Share failed & Other issues Online help only works if you can share your screen. Screen sharing failed several times until it got escalated to someone who could get our screen shared through a third party app. Why did we need help? The Investments and Dividend Income portion was incredibly frustrating. The number shown on the screen made zero sense. It took us 4 hours to find the combination of numbers from our investment income/loss to actually arrive at that number. How TurboTax thought this number was helpful, I have no clue. It most definitely was not. We finally had to find the 1040 preview to find what actually had happened with our return to see that all was OK. This is the first year we have needed help to understand numbers on the screen. Please make the numbers shown in summaries make sense!
Date published: 2023-02-28
Rated 5 out of 5 by from Reliable and Easy I have used Turbo Tax for over 10 years. I have always been able to complete my own return. Turbo Tax walks you through whatever situation you may have encountered and gives excellent and reliable advice. I was apprehensive this year due to many changes but Turbo Tax helped me complete my return with all changes accounted for.
Date published: 2023-02-28
Rated 5 out of 5 by from Another successful filing using TurboTax My two requests for assistance were handled promply and efficiently.
Date published: 2023-02-28
Rated 3 out of 5 by from meh it's not your fault the tax code sucks -- I'm sure.
Date published: 2023-02-28
Rated 5 out of 5 by from LOVE TURBO TAX HAVE USED TURBO TAX FOR MANY YEARS JUST LOVE HOW EASY IT IS
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super fast Thank you for making tax filing quick and efficient .
Date published: 2023-02-28
Rated 5 out of 5 by from Works pretty darn good! I really enjoyed the straightforward questions and encouragement along the way.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Product Very simple and intuitive, very pleased with product
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was easy. It was pretty easy. My biggest challenge was completing on an IPad, but I got through it and online Help was great
Date published: 2023-02-28
Rated 5 out of 5 by from Not afraid of taxes I have been with Turbo Tax for awhile now and the way you take me step by step helps me understand it better. I am getting more confident with each year's filing. Thank you so much! By the way, Jerrill from VA is amazing! He listened and guided through my new situation this year.
Date published: 2023-02-28
Rated 4 out of 5 by from Screen Share failed & Other issues Online help only works if you can share your screen. Screen sharing failed several times until it got escalated to someone who could get our screen shared through a third party app. Why did we need help? The Investments and Dividend Income portion was incredibly frustrating. The number shown on the screen made zero sense. It took us 4 hours to find the combination of numbers from our investment income/loss to actually arrive at that number. How TurboTax thought this number was helpful, I have no clue. It most definitely was not. We finally had to find the 1040 preview to find what actually had happened with our return to see that all was OK. This is the first year we have needed help to understand numbers on the screen. Please make the numbers shown in summaries make sense!
Date published: 2023-02-28
Rated 5 out of 5 by from Reliable and Easy I have used Turbo Tax for over 10 years. I have always been able to complete my own return. Turbo Tax walks you through whatever situation you may have encountered and gives excellent and reliable advice. I was apprehensive this year due to many changes but Turbo Tax helped me complete my return with all changes accounted for.
Date published: 2023-02-28
Rated 5 out of 5 by from Another successful filing using TurboTax My two requests for assistance were handled promply and efficiently.
Date published: 2023-02-28
Rated 3 out of 5 by from meh it's not your fault the tax code sucks -- I'm sure.
Date published: 2023-02-28
Rated 5 out of 5 by from LOVE TURBO TAX HAVE USED TURBO TAX FOR MANY YEARS JUST LOVE HOW EASY IT IS
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9014