TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
normalpeople from
TurboTax is expensive
I have always gone with TurboTax and enjoy it; however, they include fees that they don't clearly share -- i would rather decide, upfront, how much to spend rather than wracking up the same amount I could have paid someone else to do it for us. In short, we do not dislike this company -- it is just ridiculously priced for filing without assistance.
Date published: 2022-04-03
Rated 5 out of 5 by
aimnhugo from
Turbo tax gets by it done right!
Detailed, easy to do!!!They make it easy by filling out most of the forms for you.
Date published: 2022-04-03
Rated 5 out of 5 by
BFit27 from
Easy and quick
Great experience. The software is easy to use, it helps with prompts and areas that may need reviewing before filing. It offers answers to questions. Very self-explanatory
Date published: 2022-04-03
Rated 5 out of 5 by
CalTex Girl from
Turbo Tax - Great!
I've been using Turbo Tax for years and it seems to get easier every year.
Date published: 2022-04-03
Rated 2 out of 5 by
joy ellen from
sad situation
had a hard time using this form when it came to e-filing
Date published: 2022-04-03
Rated 5 out of 5 by
TTlover4lyfe from
TurboTax is the greatest!
Turbotax gave me the ability to file my own taxes with the comfort of knowing that there was someone available if I had any questions. I love that there is an audit expert who will assist in the event that I am audited. Any questions that I had were answered quickly and with ease.
Date published: 2022-04-03
Rated 5 out of 5 by
JWong88 from
Turbo Tax is awesome!
Step by step guidance. Very helpful and intuitive.
Date published: 2022-04-03
Rated 5 out of 5 by
plxn from
Taz Szn
it went well I think, hope I did everything right. was easily understandable
Date published: 2022-04-03
Rated 5 out of 5 by
jessgee37 from
very helpful
whenever i needed help someone called and stayed on the phone to help. answers were also easy to find.
Date published: 2022-04-03
Rated 1 out of 5 by
solakiko from
overcharged me
charged me $44 but doesn't show why or what that fee is for,
All TurboTax® Offerings Reviews - Page 9014
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
normalpeople from
TurboTax is expensive
I have always gone with TurboTax and enjoy it; however, they include fees that they don't clearly share -- i would rather decide, upfront, how much to spend rather than wracking up the same amount I could have paid someone else to do it for us. In short, we do not dislike this company -- it is just ridiculously priced for filing without assistance.
Date published: 2022-04-03
Rated 5 out of 5 by
aimnhugo from
Turbo tax gets by it done right!
Detailed, easy to do!!!They make it easy by filling out most of the forms for you.
Date published: 2022-04-03
Rated 5 out of 5 by
BFit27 from
Easy and quick
Great experience. The software is easy to use, it helps with prompts and areas that may need reviewing before filing. It offers answers to questions. Very self-explanatory
Date published: 2022-04-03
Rated 5 out of 5 by
CalTex Girl from
Turbo Tax - Great!
I've been using Turbo Tax for years and it seems to get easier every year.
Date published: 2022-04-03
Rated 2 out of 5 by
joy ellen from
sad situation
had a hard time using this form when it came to e-filing
Date published: 2022-04-03
Rated 5 out of 5 by
TTlover4lyfe from
TurboTax is the greatest!
Turbotax gave me the ability to file my own taxes with the comfort of knowing that there was someone available if I had any questions. I love that there is an audit expert who will assist in the event that I am audited. Any questions that I had were answered quickly and with ease.
Date published: 2022-04-03
Rated 5 out of 5 by
JWong88 from
Turbo Tax is awesome!
Step by step guidance. Very helpful and intuitive.
Date published: 2022-04-03
Rated 5 out of 5 by
plxn from
Taz Szn
it went well I think, hope I did everything right. was easily understandable
Date published: 2022-04-03
Rated 5 out of 5 by
jessgee37 from
very helpful
whenever i needed help someone called and stayed on the phone to help. answers were also easy to find.
Date published: 2022-04-03
Rated 1 out of 5 by
solakiko from
overcharged me
charged me $44 but doesn't show why or what that fee is for,
All TurboTax® Offerings Reviews - Page 9014
Date published: 2022-04-03