TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Absolutely flawless experience Product is awesome, it makes the entire process so easy. I liked the feature of stimulus payment that was included this year.
Date published: 2021-02-22
Rated 3 out of 5 by from R\esetting Password I had trouble resetting my password. The program seemed it was going in circles. I would reset it and then it told me my password was invalid, even though I did what was said. Also I had to pay $20 to send my state taxes by e-filing them. I thought this was included in the cost I paid for both federal and state taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax #1 for ME I've used TurboTax for many years and have not been disappointed. This was the first year I needed help for your experts. I was able to fine what I needed before the expert did but he did guide me in the general direction.
Date published: 2021-02-22
Rated 3 out of 5 by from Not so happy My tax situation has changed dramatically in 2020 due to investments. I started using turbotax a few years back when I did not have investments and it was rather easy, now that I have a 1099B it got a lot more hard to file. Next time I will probably go in person with an expert to get the most out of my tax situation.
Date published: 2021-02-22
Rated 3 out of 5 by from Eh. Easy enough to use. Not impressed that it costs $40 to use my tax return to pay.
Date published: 2021-02-22
Rated 5 out of 5 by from Made it very easy to do. I will tell everyone to use Turbo Taz filling on line.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this service My filing situation became MUCH more complicated this year vs. last, and turbotax could not have made it more simple. I love that it lists whether taxable circumstances are common or not, and the process is just so quick.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is easy to use Super straightforward took a little over a hour to file.
Date published: 2021-02-22
Rated 4 out of 5 by from 4/5 Everything is good except them trying to sneak in an extra 40 dollars to use federal return as your payment
Date published: 2021-02-22
Rated 5 out of 5 by from Really Free I've been using Turbo Tax for year, trying to use their free Version, this is the First year it is Really Free. In prior years they (& others) I could never get through the whole process without spending money to use it. Great Job Turbo tax Turbo Tax.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9013
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Absolutely flawless experience Product is awesome, it makes the entire process so easy. I liked the feature of stimulus payment that was included this year.
Date published: 2021-02-22
Rated 3 out of 5 by from R\esetting Password I had trouble resetting my password. The program seemed it was going in circles. I would reset it and then it told me my password was invalid, even though I did what was said. Also I had to pay $20 to send my state taxes by e-filing them. I thought this was included in the cost I paid for both federal and state taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax #1 for ME I've used TurboTax for many years and have not been disappointed. This was the first year I needed help for your experts. I was able to fine what I needed before the expert did but he did guide me in the general direction.
Date published: 2021-02-22
Rated 3 out of 5 by from Not so happy My tax situation has changed dramatically in 2020 due to investments. I started using turbotax a few years back when I did not have investments and it was rather easy, now that I have a 1099B it got a lot more hard to file. Next time I will probably go in person with an expert to get the most out of my tax situation.
Date published: 2021-02-22
Rated 3 out of 5 by from Eh. Easy enough to use. Not impressed that it costs $40 to use my tax return to pay.
Date published: 2021-02-22
Rated 5 out of 5 by from Made it very easy to do. I will tell everyone to use Turbo Taz filling on line.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this service My filing situation became MUCH more complicated this year vs. last, and turbotax could not have made it more simple. I love that it lists whether taxable circumstances are common or not, and the process is just so quick.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is easy to use Super straightforward took a little over a hour to file.
Date published: 2021-02-22
Rated 4 out of 5 by from 4/5 Everything is good except them trying to sneak in an extra 40 dollars to use federal return as your payment
Date published: 2021-02-22
Rated 5 out of 5 by from Really Free I've been using Turbo Tax for year, trying to use their free Version, this is the First year it is Really Free. In prior years they (& others) I could never get through the whole process without spending money to use it. Great Job Turbo tax Turbo Tax.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9013