TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Quin01 from
TurboTax is awesome
It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by
JMKHCK from
Turbo Tax has easy to follow directions
I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by
WesTommyTom from
Very Thorough Service
I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
Date published: 2022-04-19
Rated 1 out of 5 by
MPMPMP15 from
got charged for $119 and I didn't approve the serv
I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by
coyote 45 from
user friendly
user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by
DiDiMac from
Terrible!
It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by
PaulTmz from
This one is the Best
This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by
MhHhplease from
Sucks. Not the same.
Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by
Debora328 from
very helpful and rather easy to do
,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by
tbhunter from
TurboTax really was awesome this year.
I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
All TurboTax® Offerings Reviews - Page 9009
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Quin01 from
TurboTax is awesome
It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by
JMKHCK from
Turbo Tax has easy to follow directions
I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by
WesTommyTom from
Very Thorough Service
I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
Date published: 2022-04-19
Rated 1 out of 5 by
MPMPMP15 from
got charged for $119 and I didn't approve the serv
I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by
coyote 45 from
user friendly
user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by
DiDiMac from
Terrible!
It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by
PaulTmz from
This one is the Best
This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by
MhHhplease from
Sucks. Not the same.
Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by
Debora328 from
very helpful and rather easy to do
,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by
tbhunter from
TurboTax really was awesome this year.
I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
All TurboTax® Offerings Reviews - Page 9009
Date published: 2022-04-19