TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Very easy to use first time user .... was pleased with the ease of use
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax - it's still the best! The State Taxes are free this year I LOVE that is great.
Date published: 2022-02-21
Rated 2 out of 5 by from Makes you upgrade Makes you upgrade when you dont want to. After you have finished and I don't think that's fair. I should not have to upgrade if I don't want to. Especially if Im not hardly getting much back.
Date published: 2022-02-21
Rated 4 out of 5 by from I always use turbotax. TurboTax is easy. This time the stimulus was a little confusing. I think I got it.
Date published: 2022-02-21
Rated 4 out of 5 by from TT had a glitch Multiple mortgages worksheet has problems. Received a 13 page blog posting as my assistance. Initial consult with Julie was OK, but she needed to escalate to an expert. The trouble ticket was closed as "Resolved" and I only got a link to the 13 page Q&A as my resource. TT over-represented their "live expert" support.
Date published: 2022-02-21
Rated 2 out of 5 by from Kinda Slimey TurboTax constantly tries to push its "pro" packages the entire time you're filling out your tax information. Half the features of the service seem to be stuck behind a paywall. I don't mind paying to file my taxes, but charging me an extra $39 just to have the cost of the service come out of my tax return is ridiculous.
Date published: 2022-02-21
Rated 5 out of 5 by from Excellent Excellent app. It was so easy to use. Help was available for any questions
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax Review It was amazing and I had great help when I needed walked through things I didn't understand.
Date published: 2022-02-21
Rated 2 out of 5 by from Does the job I guess I've used Turbo Tax for 6 years now and I think I might finally switch next year. Each year I feel like they are gouging more and more money out of my returns and I'm just lazy and don't feel like searching for a new way to file. Sometimes convenience must be broken.
Date published: 2022-02-21
Rated 4 out of 5 by from Great Savings Knowledgeable staff, very courteous too! Wait time for assistance wasn't too bad for a Monday.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9008
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use first time user .... was pleased with the ease of use
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax - it's still the best! The State Taxes are free this year I LOVE that is great.
Date published: 2022-02-21
Rated 2 out of 5 by from Makes you upgrade Makes you upgrade when you dont want to. After you have finished and I don't think that's fair. I should not have to upgrade if I don't want to. Especially if Im not hardly getting much back.
Date published: 2022-02-21
Rated 4 out of 5 by from I always use turbotax. TurboTax is easy. This time the stimulus was a little confusing. I think I got it.
Date published: 2022-02-21
Rated 4 out of 5 by from TT had a glitch Multiple mortgages worksheet has problems. Received a 13 page blog posting as my assistance. Initial consult with Julie was OK, but she needed to escalate to an expert. The trouble ticket was closed as "Resolved" and I only got a link to the 13 page Q&A as my resource. TT over-represented their "live expert" support.
Date published: 2022-02-21
Rated 2 out of 5 by from Kinda Slimey TurboTax constantly tries to push its "pro" packages the entire time you're filling out your tax information. Half the features of the service seem to be stuck behind a paywall. I don't mind paying to file my taxes, but charging me an extra $39 just to have the cost of the service come out of my tax return is ridiculous.
Date published: 2022-02-21
Rated 5 out of 5 by from Excellent Excellent app. It was so easy to use. Help was available for any questions
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax Review It was amazing and I had great help when I needed walked through things I didn't understand.
Date published: 2022-02-21
Rated 2 out of 5 by from Does the job I guess I've used Turbo Tax for 6 years now and I think I might finally switch next year. Each year I feel like they are gouging more and more money out of my returns and I'm just lazy and don't feel like searching for a new way to file. Sometimes convenience must be broken.
Date published: 2022-02-21
Rated 4 out of 5 by from Great Savings Knowledgeable staff, very courteous too! Wait time for assistance wasn't too bad for a Monday.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9008