TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
415Steph from
Turbotax is the way to go!
Easy way to file taxes. It breaks it down for you. Their is help when needed!
Date published: 2023-02-27
Rated 5 out of 5 by
Benb421 from
Easy to use
Quick and easy! Simple directions and helpful tips!
Date published: 2023-02-27
Rated 4 out of 5 by
CliffColorado2173 from
Works Well
It was a little confusing at times, but mostly easy to use.
Date published: 2023-02-27
Rated 4 out of 5 by
Hands68 from
Helpful, but IRS contacts me w/problem every year
The explanations offered are excellent. Psychologically, the product helps you get into the process with no stress. It would help to add Tennessee to the list for state returns, despite not having a state tax, just so I could move on to the next page without repeated review.
Date published: 2023-02-27
Rated 4 out of 5 by
djkp56 from
VERY NICE SOFTWARE
Wish we could print and review more easily and go to a specific section to make changes. Overall - great product
Date published: 2023-02-27
Rated 2 out of 5 by
asdfag from
Always has issues
E-file is a hit or miss, always. They tried to charge me an additional $40 for paying a $20 state file fee out of the refund. What is that?
Date published: 2023-02-27
Rated 4 out of 5 by
Robb76 from
Getting to expensive
I have used Turbo Tax for more than 15 years. It's just getting to expensive. This will be my last year with turbo tax. I've gotten quotes from accountants that are less than I paid this year.
Date published: 2023-02-27
Rated 1 out of 5 by
Chuck Eichorst from
Not liking the changes for purchase & usage.
This was much more confusing to obtain & use then it has been over the last 20+ years I have purchased & utilized. I bought premier software package from Best Buy. No disk was included; just instructions to go to the website, create an account and enter a license code that was on my purchase receipt. I did that, got started. This current setup requires me to be on internet do any work which I dislike. I also was charged again on line by TurboTax for the Premier s/w package $69, even though I purchased it from Best Buy ($69) already to get the code. I was not given an option to obtain a disk so I could work at my pace off line and only require the internet when ready to file finished forms. Do not like these changes !!
Date published: 2023-02-27
Rated 5 out of 5 by
Blessed2268 from
awsome
great the best i have nothing to say but sadly to say i havent receive it yet
Date published: 2023-02-27
Rated 5 out of 5 by
wsch from
good
It is easy. Super easy. It took me less than 30 minutes.
All TurboTax® Offerings Reviews - Page 9004
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
415Steph from
Turbotax is the way to go!
Easy way to file taxes. It breaks it down for you. Their is help when needed!
Date published: 2023-02-27
Rated 5 out of 5 by
Benb421 from
Easy to use
Quick and easy! Simple directions and helpful tips!
Date published: 2023-02-27
Rated 4 out of 5 by
CliffColorado2173 from
Works Well
It was a little confusing at times, but mostly easy to use.
Date published: 2023-02-27
Rated 4 out of 5 by
Hands68 from
Helpful, but IRS contacts me w/problem every year
The explanations offered are excellent. Psychologically, the product helps you get into the process with no stress. It would help to add Tennessee to the list for state returns, despite not having a state tax, just so I could move on to the next page without repeated review.
Date published: 2023-02-27
Rated 4 out of 5 by
djkp56 from
VERY NICE SOFTWARE
Wish we could print and review more easily and go to a specific section to make changes. Overall - great product
Date published: 2023-02-27
Rated 2 out of 5 by
asdfag from
Always has issues
E-file is a hit or miss, always. They tried to charge me an additional $40 for paying a $20 state file fee out of the refund. What is that?
Date published: 2023-02-27
Rated 4 out of 5 by
Robb76 from
Getting to expensive
I have used Turbo Tax for more than 15 years. It's just getting to expensive. This will be my last year with turbo tax. I've gotten quotes from accountants that are less than I paid this year.
Date published: 2023-02-27
Rated 1 out of 5 by
Chuck Eichorst from
Not liking the changes for purchase & usage.
This was much more confusing to obtain & use then it has been over the last 20+ years I have purchased & utilized. I bought premier software package from Best Buy. No disk was included; just instructions to go to the website, create an account and enter a license code that was on my purchase receipt. I did that, got started. This current setup requires me to be on internet do any work which I dislike. I also was charged again on line by TurboTax for the Premier s/w package $69, even though I purchased it from Best Buy ($69) already to get the code. I was not given an option to obtain a disk so I could work at my pace off line and only require the internet when ready to file finished forms. Do not like these changes !!
Date published: 2023-02-27
Rated 5 out of 5 by
Blessed2268 from
awsome
great the best i have nothing to say but sadly to say i havent receive it yet
Date published: 2023-02-27
Rated 5 out of 5 by
wsch from
good
It is easy. Super easy. It took me less than 30 minutes.
All TurboTax® Offerings Reviews - Page 9004
Date published: 2023-02-27