TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love them Been using TurboTax for yrs. Easy to use even for a beginner. Never any problems filing.
Date published: 2021-03-02
Rated 3 out of 5 by from Easy to use for simple tax filing I thought I would only be paying $90, I had some help from a tax expert but they really don give you feed back on if you are doing it right they just guide you when you are trying to change something. I would definitely be using a free software next time.
Date published: 2021-03-02
Rated 5 out of 5 by from super easy turbo tax is super easy to use I really appreciate the ease and support
Date published: 2021-03-02
Rated 1 out of 5 by from very poor I have always used turbo tax and this year (2020) was horrible service and experience. I would call agents and they did not know what they were doing and I could not efile my taxes which is the main reason why I use this program. Oh but they definitely charged me and would not refund my payment. I eventually was able to figure out myself how to at least e-file my federal but still needed to mail in my state. Next year I will just do them on my own. Do not recommend this program at all it has definitely lost its integrity throughout the years.
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience every year! Always so quick, easy and accurate. Takes all the guessing work out of doing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Pleased with Turbo Tax All good! Experts were very helpful. All Good. All good.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Think I am on my 20th year of Turbotax. So easy...
Date published: 2021-03-02
Rated 4 out of 5 by from Great as always! Been using turbo tax for multiple years. Love the product
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is an amazing service First off, the desktop version is user-friendly which made it easier for me, a first-time flier. Secondly, the access to live help was a huge help! Everyone was kind, patient, and knowledgeable on the various topics. Everything was quick, easy, and stress-relieving.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it so easy So easy to use great service return comes in fast.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9001
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love them Been using TurboTax for yrs. Easy to use even for a beginner. Never any problems filing.
Date published: 2021-03-02
Rated 3 out of 5 by from Easy to use for simple tax filing I thought I would only be paying $90, I had some help from a tax expert but they really don give you feed back on if you are doing it right they just guide you when you are trying to change something. I would definitely be using a free software next time.
Date published: 2021-03-02
Rated 5 out of 5 by from super easy turbo tax is super easy to use I really appreciate the ease and support
Date published: 2021-03-02
Rated 1 out of 5 by from very poor I have always used turbo tax and this year (2020) was horrible service and experience. I would call agents and they did not know what they were doing and I could not efile my taxes which is the main reason why I use this program. Oh but they definitely charged me and would not refund my payment. I eventually was able to figure out myself how to at least e-file my federal but still needed to mail in my state. Next year I will just do them on my own. Do not recommend this program at all it has definitely lost its integrity throughout the years.
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience every year! Always so quick, easy and accurate. Takes all the guessing work out of doing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Pleased with Turbo Tax All good! Experts were very helpful. All Good. All good.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Think I am on my 20th year of Turbotax. So easy...
Date published: 2021-03-02
Rated 4 out of 5 by from Great as always! Been using turbo tax for multiple years. Love the product
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is an amazing service First off, the desktop version is user-friendly which made it easier for me, a first-time flier. Secondly, the access to live help was a huge help! Everyone was kind, patient, and knowledgeable on the various topics. Everything was quick, easy, and stress-relieving.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it so easy So easy to use great service return comes in fast.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9001