TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Good, as expected. It was an easy process that seemed thorough enough for my financial situation.
Date published: 2023-05-16
Rated 1 out of 5 by from Not using this again $232 for doing my taxes forced me to get the premium service because I made $18 profit off dividends. Ridiculous.
Date published: 2023-05-16
Rated 3 out of 5 by from Not as simple as other years Some of the questions were ambiguous or confusing.
Date published: 2023-05-16
Rated 4 out of 5 by from Easy and fast Great for my first time experience. Would recommend to others
Date published: 2023-05-16
Rated 1 out of 5 by from Turbo Tax had errors this year - Missing a STATE I usually love turbo tax. However this year I was very frustrated. It was not allowing me to efile, it kept flagging a discrepancy on form 2016. It would give me a prompt saying commuting miles + personal miles could not exceed total, which was 3500. No matter what I typed, even if it was 100 for each, or even 0, it would say it was an error and that these two numbers could not exceed the total. I ended up calling the IRS and they told me I had entered it correctly. They suggested I remove form from my efile, then send an ammended form separate. So this is what I had to do. Please correct this. FURTHER, one form that listed the states to choose from Tennessee was not listed!!!!!!! It wasnt a state form, it was for a w-2!!! I had 2 others review the list to make sure I wasnt losing my mind, lol. No, it just was not an available state. Not sure what is happening this year, but that was two mistakes I ran into this year. If I hadnt already spent a few hours entering info I likely would have switched services, and very well may next year.
Date published: 2023-05-16
Rated 4 out of 5 by from TurboTax Was great pretty much did all the work verified my identity
Date published: 2023-05-16
Rated 5 out of 5 by from Very Easy to Use I was so aprehensive to use an online filing service due to past experiences. Turbo Tax has me sold!
Date published: 2023-05-16
Rated 5 out of 5 by from EASY TO USE I have used this software for many years - never had a problem.
Date published: 2023-05-16
Rated 5 out of 5 by from The Live Argent was amazing! the live agent that helped my on my amended return was a big help. Using the screen share and talking on the phone. He, Kenneth, had walked me through the process and saved me the stress of not knowing how to do it.
Date published: 2023-05-16
Rated 5 out of 5 by from Turbo tax has been consistently easier to use Every year turbo tax is easier to use, i dont feel anxiety or stress when haveing to do my own taxes.
Date published: 2023-05-16
All TurboTax® Offerings Reviews - Page 91
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good, as expected. It was an easy process that seemed thorough enough for my financial situation.
Date published: 2023-05-16
Rated 1 out of 5 by from Not using this again $232 for doing my taxes forced me to get the premium service because I made $18 profit off dividends. Ridiculous.
Date published: 2023-05-16
Rated 3 out of 5 by from Not as simple as other years Some of the questions were ambiguous or confusing.
Date published: 2023-05-16
Rated 4 out of 5 by from Easy and fast Great for my first time experience. Would recommend to others
Date published: 2023-05-16
Rated 1 out of 5 by from Turbo Tax had errors this year - Missing a STATE I usually love turbo tax. However this year I was very frustrated. It was not allowing me to efile, it kept flagging a discrepancy on form 2016. It would give me a prompt saying commuting miles + personal miles could not exceed total, which was 3500. No matter what I typed, even if it was 100 for each, or even 0, it would say it was an error and that these two numbers could not exceed the total. I ended up calling the IRS and they told me I had entered it correctly. They suggested I remove form from my efile, then send an ammended form separate. So this is what I had to do. Please correct this. FURTHER, one form that listed the states to choose from Tennessee was not listed!!!!!!! It wasnt a state form, it was for a w-2!!! I had 2 others review the list to make sure I wasnt losing my mind, lol. No, it just was not an available state. Not sure what is happening this year, but that was two mistakes I ran into this year. If I hadnt already spent a few hours entering info I likely would have switched services, and very well may next year.
Date published: 2023-05-16
Rated 4 out of 5 by from TurboTax Was great pretty much did all the work verified my identity
Date published: 2023-05-16
Rated 5 out of 5 by from Very Easy to Use I was so aprehensive to use an online filing service due to past experiences. Turbo Tax has me sold!
Date published: 2023-05-16
Rated 5 out of 5 by from EASY TO USE I have used this software for many years - never had a problem.
Date published: 2023-05-16
Rated 5 out of 5 by from The Live Argent was amazing! the live agent that helped my on my amended return was a big help. Using the screen share and talking on the phone. He, Kenneth, had walked me through the process and saved me the stress of not knowing how to do it.
Date published: 2023-05-16
Rated 5 out of 5 by from Turbo tax has been consistently easier to use Every year turbo tax is easier to use, i dont feel anxiety or stress when haveing to do my own taxes.
Date published: 2023-05-16
All TurboTax® Offerings Reviews - Page 91