TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from filing admendment Trying to file an amended return was difficult with TurboTax. I could not get access to my return without going through hoops just to change a few figures I purchased the deluxe edition and you would think that you would be able to make the change easily. But NO. I had to purchase something else. NO HAPPY. I will think before I use them next year
Date published: 2023-02-27
Rated 5 out of 5 by from Great job! Like last year using Turbo Tax was easy and quick.
Date published: 2023-02-27
Rated 5 out of 5 by from amazing place to do taxes will keep coming back every year , great customer service and have never had a problem
Date published: 2023-02-27
Rated 5 out of 5 by from Very easy Very self explanatory and they let me know when there was a problem
Date published: 2023-02-27
Rated 3 out of 5 by from Hard It's been hard from the beginning even when u get help to do them. This is why I'm hesitant to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Works It was quick and easy. Looking forward to next year.
Date published: 2023-02-27
Rated 2 out of 5 by from I was charged but my problem wasen't resolved The form I have was not accepted by turbo tax but still I was quickly charged for deluxe!
Date published: 2023-02-27
Rated 4 out of 5 by from 2022 You still don'y provide for zip codes and telephone numbers outside US standard. I live in Brazil and have to use inputs that are not really accurate!
Date published: 2023-02-27
Rated 5 out of 5 by from Grear product, just add back prompt for IRS PIN Product is very good and fairly easy to use. I did have an issue this year that I'd like to report. In the past the system prompted the user for a PIN, and if they had one you could enter it, if not you skipped the page. That prompt was not in this year's TurboTax, which caused me delay and concern. Please add the prompt back!
Date published: 2023-02-27
Rated 5 out of 5 by from It's so Easy! I used to pay an accountant to do my taxes. I switched to Turbo tax 4 years ago and am so glad that I did. It's so easy! And not only that, Turbotax is saving me a lot of money.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from filing admendment Trying to file an amended return was difficult with TurboTax. I could not get access to my return without going through hoops just to change a few figures I purchased the deluxe edition and you would think that you would be able to make the change easily. But NO. I had to purchase something else. NO HAPPY. I will think before I use them next year
Date published: 2023-02-27
Rated 5 out of 5 by from Great job! Like last year using Turbo Tax was easy and quick.
Date published: 2023-02-27
Rated 5 out of 5 by from amazing place to do taxes will keep coming back every year , great customer service and have never had a problem
Date published: 2023-02-27
Rated 5 out of 5 by from Very easy Very self explanatory and they let me know when there was a problem
Date published: 2023-02-27
Rated 3 out of 5 by from Hard It's been hard from the beginning even when u get help to do them. This is why I'm hesitant to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Works It was quick and easy. Looking forward to next year.
Date published: 2023-02-27
Rated 2 out of 5 by from I was charged but my problem wasen't resolved The form I have was not accepted by turbo tax but still I was quickly charged for deluxe!
Date published: 2023-02-27
Rated 4 out of 5 by from 2022 You still don'y provide for zip codes and telephone numbers outside US standard. I live in Brazil and have to use inputs that are not really accurate!
Date published: 2023-02-27
Rated 5 out of 5 by from Grear product, just add back prompt for IRS PIN Product is very good and fairly easy to use. I did have an issue this year that I'd like to report. In the past the system prompted the user for a PIN, and if they had one you could enter it, if not you skipped the page. That prompt was not in this year's TurboTax, which caused me delay and concern. Please add the prompt back!
Date published: 2023-02-27
Rated 5 out of 5 by from It's so Easy! I used to pay an accountant to do my taxes. I switched to Turbo tax 4 years ago and am so glad that I did. It's so easy! And not only that, Turbotax is saving me a lot of money.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8999