TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Completely horrible Turbotax I have used TurboTax for a several years now. Last year was amazing but this year was so bad I may never come back not refer anyone. First the new preparers were slow to call or answer any of my questions. My first tax expert didn't seem to want to ask me anything but wanted things that showed on my stuff last year (hey things chance so cover all basis). Also the amount was less than expected and I feel like I'm losing money. Lastly, she had personal issues that she had to leave my service and the process to replace her was horrible. However the next person Michelle was great. I was late than I wanted to finish because of all these issues and receiver less than expecting.
Date published: 2022-03-05
Rated 4 out of 5 by from almost Awesome This time when I installed download it didn't ask for Turbo Tax key. I copied it to Notepad before starting installation and I think It messed up it's setup. It worked fine though. Printing the taxes.pdf to different location other than Program Files folder is still a problem as I like to save it to a different folder. Let's see how you take care of this issue because I do want the program to install in Windows folder.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was so easy Thank you for making this so easy. Plus next year will be even easier since I have an account
Date published: 2022-03-04
Rated 5 out of 5 by from Fantastic Job and Easy Super easy and good info easily have no issue with turbo tax
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use, got us a big refund. Would recommend.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use Step by step makes it easy to use and good support available.
Date published: 2022-03-04
Rated 5 out of 5 by from It's Awesome Great Product. I will recommend to others to try it out.
Date published: 2022-03-04
Rated 5 out of 5 by from It's so easy. I don't stress about it at all! I've used Turbo tax for the past 5 years. I started after my husband and I separated. He used to do them so I had no experience and was very anxious about it. After seeing how easy it was, I've recommended it to many people that were in the same situation I was.
Date published: 2022-03-04
Rated 5 out of 5 by from Wonderful experience Easy and Free. It doesn't get any better than that.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy use I've used a couple different tax preparation software and find turbotax easy to use, thorough, and I feel confident the forms are filled correctly.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 8999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Completely horrible Turbotax I have used TurboTax for a several years now. Last year was amazing but this year was so bad I may never come back not refer anyone. First the new preparers were slow to call or answer any of my questions. My first tax expert didn't seem to want to ask me anything but wanted things that showed on my stuff last year (hey things chance so cover all basis). Also the amount was less than expected and I feel like I'm losing money. Lastly, she had personal issues that she had to leave my service and the process to replace her was horrible. However the next person Michelle was great. I was late than I wanted to finish because of all these issues and receiver less than expecting.
Date published: 2022-03-05
Rated 4 out of 5 by from almost Awesome This time when I installed download it didn't ask for Turbo Tax key. I copied it to Notepad before starting installation and I think It messed up it's setup. It worked fine though. Printing the taxes.pdf to different location other than Program Files folder is still a problem as I like to save it to a different folder. Let's see how you take care of this issue because I do want the program to install in Windows folder.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was so easy Thank you for making this so easy. Plus next year will be even easier since I have an account
Date published: 2022-03-04
Rated 5 out of 5 by from Fantastic Job and Easy Super easy and good info easily have no issue with turbo tax
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use, got us a big refund. Would recommend.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy to use Step by step makes it easy to use and good support available.
Date published: 2022-03-04
Rated 5 out of 5 by from It's Awesome Great Product. I will recommend to others to try it out.
Date published: 2022-03-04
Rated 5 out of 5 by from It's so easy. I don't stress about it at all! I've used Turbo tax for the past 5 years. I started after my husband and I separated. He used to do them so I had no experience and was very anxious about it. After seeing how easy it was, I've recommended it to many people that were in the same situation I was.
Date published: 2022-03-04
Rated 5 out of 5 by from Wonderful experience Easy and Free. It doesn't get any better than that.
Date published: 2022-03-04
Rated 5 out of 5 by from Easy use I've used a couple different tax preparation software and find turbotax easy to use, thorough, and I feel confident the forms are filled correctly.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 8999