TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
MBR75 from
filing admendment
Trying to file an amended return was difficult with TurboTax. I could not get access to my return without going through hoops just to change a few figures I purchased the deluxe edition and you would think that you would be able to make the change easily. But NO. I had to purchase something else. NO HAPPY. I will think before I use them next year
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Great job!
Like last year using Turbo Tax was easy and quick.
Date published: 2023-02-27
Rated 5 out of 5 by
AshStorm88 from
amazing place to do taxes
will keep coming back every year , great customer service and have never had a problem
Date published: 2023-02-27
Rated 5 out of 5 by
Kandie7 from
Very easy
Very self explanatory and they let me know when there was a problem
Date published: 2023-02-27
Rated 3 out of 5 by
Casefile from
Hard
It's been hard from the beginning even when u get help to do them. This is why I'm hesitant to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
MDNFresno from
Turbo Tax Works
It was quick and easy. Looking forward to next year.
Date published: 2023-02-27
Rated 2 out of 5 by
Danilo92 from
I was charged but my problem wasen't resolved
The form I have was not accepted by turbo tax but still I was quickly charged for deluxe!
Date published: 2023-02-27
Rated 4 out of 5 by
Jotacosmo from
2022
You still don'y provide for zip codes and telephone numbers outside US standard. I live in Brazil and have to use inputs that are not really accurate!
Date published: 2023-02-27
Rated 5 out of 5 by
bdpeter from
Grear product, just add back prompt for IRS PIN
Product is very good and fairly easy to use. I did have an issue this year that I'd like to report. In the past the system prompted the user for a PIN, and if they had one you could enter it, if not you skipped the page. That prompt was not in this year's TurboTax, which caused me delay and concern. Please add the prompt back!
Date published: 2023-02-27
Rated 5 out of 5 by
Brian 123 from
It's so Easy!
I used to pay an accountant to do my taxes. I switched to Turbo tax 4 years ago and am so glad that I did. It's so easy! And not only that, Turbotax is saving me a lot of money.
All TurboTax® Offerings Reviews - Page 8999
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MBR75 from
filing admendment
Trying to file an amended return was difficult with TurboTax. I could not get access to my return without going through hoops just to change a few figures I purchased the deluxe edition and you would think that you would be able to make the change easily. But NO. I had to purchase something else. NO HAPPY. I will think before I use them next year
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Great job!
Like last year using Turbo Tax was easy and quick.
Date published: 2023-02-27
Rated 5 out of 5 by
AshStorm88 from
amazing place to do taxes
will keep coming back every year , great customer service and have never had a problem
Date published: 2023-02-27
Rated 5 out of 5 by
Kandie7 from
Very easy
Very self explanatory and they let me know when there was a problem
Date published: 2023-02-27
Rated 3 out of 5 by
Casefile from
Hard
It's been hard from the beginning even when u get help to do them. This is why I'm hesitant to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
MDNFresno from
Turbo Tax Works
It was quick and easy. Looking forward to next year.
Date published: 2023-02-27
Rated 2 out of 5 by
Danilo92 from
I was charged but my problem wasen't resolved
The form I have was not accepted by turbo tax but still I was quickly charged for deluxe!
Date published: 2023-02-27
Rated 4 out of 5 by
Jotacosmo from
2022
You still don'y provide for zip codes and telephone numbers outside US standard. I live in Brazil and have to use inputs that are not really accurate!
Date published: 2023-02-27
Rated 5 out of 5 by
bdpeter from
Grear product, just add back prompt for IRS PIN
Product is very good and fairly easy to use. I did have an issue this year that I'd like to report. In the past the system prompted the user for a PIN, and if they had one you could enter it, if not you skipped the page. That prompt was not in this year's TurboTax, which caused me delay and concern. Please add the prompt back!
Date published: 2023-02-27
Rated 5 out of 5 by
Brian 123 from
It's so Easy!
I used to pay an accountant to do my taxes. I switched to Turbo tax 4 years ago and am so glad that I did. It's so easy! And not only that, Turbotax is saving me a lot of money.
All TurboTax® Offerings Reviews - Page 8999
Date published: 2023-02-27