TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use guided me to the correct forms; did an online chat to answer questions plus talked on the phone. Both were friendly and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Great! I have been using for years Turbo Tax, it makes my life much easier
Date published: 2021-03-01
Rated 5 out of 5 by from makes my taxes prepare so so so easy i followed directions--and have much data from last year---and my tax returns are same for some years.
Date published: 2021-03-01
Rated 4 out of 5 by from Good for free Once I was able to log-in the free product was fairly easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from The BEST!! I've used Turbo Tax for over 10 years. Always user friendly and always available help support to better explain things. Feel 100% confident every year I've used Turbo Tax. All this at a very fair price!
Date published: 2021-03-01
Rated 5 out of 5 by from Awsome I filed my returns all by myself ! I will use turbo tax again next year.
Date published: 2021-03-01
Rated 2 out of 5 by from Took my money and didn't file my taxes I filed through turbo tax on the 29th of January. I went through all the proper promation to maybe get a different result, and as I get logged in, I click into my 2020 refund and I got prompted to then enter my drivers license information and complete my E-file. Which was never an option when I initially completed my order with this website. I have used turbo tax to file for the past 2 years and have not run into this issue before. As long as I get my money I am not really all that upset. However, it is quite Irritating that my money was taken out of my account to pay for a process that had not even been completed by turbo taxcesses to file via the website. I input all the card information and paid the $40 to file and even received an email with my order confirmation saying all was good to go and that all I needed was to wait for my refund. I kept checking periodically after February 12th for the status of my refund via the IRS website and kept coming back with they could not find my return. So I decided to log back into turbo tax and see if I could gather more infor.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax Walks me through everything so I file my taxes correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from Decade of Flawless Tax Filing Been real, super easy, and they guarantee their work. I paid $800 to do my taxes, came home, used TurboTax to see how accurate they were and they did even better. We use TurboTax every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Simple to File Completed it in 30 minutes! Completed it in 30 minutes!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 8998
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use guided me to the correct forms; did an online chat to answer questions plus talked on the phone. Both were friendly and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Great! I have been using for years Turbo Tax, it makes my life much easier
Date published: 2021-03-01
Rated 5 out of 5 by from makes my taxes prepare so so so easy i followed directions--and have much data from last year---and my tax returns are same for some years.
Date published: 2021-03-01
Rated 4 out of 5 by from Good for free Once I was able to log-in the free product was fairly easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from The BEST!! I've used Turbo Tax for over 10 years. Always user friendly and always available help support to better explain things. Feel 100% confident every year I've used Turbo Tax. All this at a very fair price!
Date published: 2021-03-01
Rated 5 out of 5 by from Awsome I filed my returns all by myself ! I will use turbo tax again next year.
Date published: 2021-03-01
Rated 2 out of 5 by from Took my money and didn't file my taxes I filed through turbo tax on the 29th of January. I went through all the proper promation to maybe get a different result, and as I get logged in, I click into my 2020 refund and I got prompted to then enter my drivers license information and complete my E-file. Which was never an option when I initially completed my order with this website. I have used turbo tax to file for the past 2 years and have not run into this issue before. As long as I get my money I am not really all that upset. However, it is quite Irritating that my money was taken out of my account to pay for a process that had not even been completed by turbo taxcesses to file via the website. I input all the card information and paid the $40 to file and even received an email with my order confirmation saying all was good to go and that all I needed was to wait for my refund. I kept checking periodically after February 12th for the status of my refund via the IRS website and kept coming back with they could not find my return. So I decided to log back into turbo tax and see if I could gather more infor.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax Walks me through everything so I file my taxes correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from Decade of Flawless Tax Filing Been real, super easy, and they guarantee their work. I paid $800 to do my taxes, came home, used TurboTax to see how accurate they were and they did even better. We use TurboTax every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Simple to File Completed it in 30 minutes! Completed it in 30 minutes!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 8998