TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281675 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Works well in my situation. Overall has a great method of check and balances so-to-speak. Not sure how it asked me twice on what level of turbo tax I ended up using. The total cost was 150. with Max. think it miss leads you in a way and just doesn't cover it very well on the initial first time.
Date published: 2021-04-05
Rated 5 out of 5 by from Tricky this year, still AWESOME!!! I have been using Turbo Tax for a long time now. I had to phone in a few times, but every rep was "over the top awesome"!!! I won't go in to detail on filling out this form this year, but a little confusing, but the experts from Turbo Tax were very helpful!!! A+++++
Date published: 2021-04-05
Rated 5 out of 5 by from this is the best in the future i will have help and support for. this. turbo tax
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Online Support is Amazing I had an amazing experience with Adrian. There were parts of the online service that I didn't understand. She called me and help through all the parts that needed to be corrected.
Date published: 2021-04-05
Rated 2 out of 5 by from Disappointed I thought the service was free but at the end I had to pay for premier tax anyway which I didn't understand. With both state and federal it was $125 and I could have easily done them by myself since Turbo said the regular deduction was best - so no extra forms. I felt taken when I realized at the end I had to pay for the simplest of services.
Date published: 2021-04-05
Rated 4 out of 5 by from Great program As a first time user of turbotax, I found the application to be easy to load and use and seemed to ask all the right questions. I also liked that I was able to import last years data from a PDF file even though someone else did my taxes last year using turbotax.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo tax was OK turbo tax was complicated this year. Some dark spots that could not understand.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is easier than I thought I usually procrastinate when it comes to tax time, but this software eases the tax filing process. Questions pop up in lay terms that break down the "language barriers" that are part of the financial industry's communication system. Live help is usually available within minutes and experienced accountants take their time and work with you through any issues. I highly recommend TurboTax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax, always Always are issues, the ability to talk to a human about them makes a big difference.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Product TurboTax has done a great job of helping me with my returns every year. They make doing tax returns so much easier.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 8998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works well in my situation. Overall has a great method of check and balances so-to-speak. Not sure how it asked me twice on what level of turbo tax I ended up using. The total cost was 150. with Max. think it miss leads you in a way and just doesn't cover it very well on the initial first time.
Date published: 2021-04-05
Rated 5 out of 5 by from Tricky this year, still AWESOME!!! I have been using Turbo Tax for a long time now. I had to phone in a few times, but every rep was "over the top awesome"!!! I won't go in to detail on filling out this form this year, but a little confusing, but the experts from Turbo Tax were very helpful!!! A+++++
Date published: 2021-04-05
Rated 5 out of 5 by from this is the best in the future i will have help and support for. this. turbo tax
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Online Support is Amazing I had an amazing experience with Adrian. There were parts of the online service that I didn't understand. She called me and help through all the parts that needed to be corrected.
Date published: 2021-04-05
Rated 2 out of 5 by from Disappointed I thought the service was free but at the end I had to pay for premier tax anyway which I didn't understand. With both state and federal it was $125 and I could have easily done them by myself since Turbo said the regular deduction was best - so no extra forms. I felt taken when I realized at the end I had to pay for the simplest of services.
Date published: 2021-04-05
Rated 4 out of 5 by from Great program As a first time user of turbotax, I found the application to be easy to load and use and seemed to ask all the right questions. I also liked that I was able to import last years data from a PDF file even though someone else did my taxes last year using turbotax.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo tax was OK turbo tax was complicated this year. Some dark spots that could not understand.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is easier than I thought I usually procrastinate when it comes to tax time, but this software eases the tax filing process. Questions pop up in lay terms that break down the "language barriers" that are part of the financial industry's communication system. Live help is usually available within minutes and experienced accountants take their time and work with you through any issues. I highly recommend TurboTax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax, always Always are issues, the ability to talk to a human about them makes a big difference.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Product TurboTax has done a great job of helping me with my returns every year. They make doing tax returns so much easier.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 8998