TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Done a great job Very good experience my live agent answered all my questions and has very helpful. The process was very easy and not hard at all.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Easy Experience I just filled in the numbers and they did the rest.
Date published: 2022-02-21
Rated 5 out of 5 by from TT is sweet and clean. It was the easiest I've ever seen. a near-perfect experience
Date published: 2022-02-21
Rated 5 out of 5 by from Super Easy and Informative Turbo Tax walks you through it step by step! And, answers questions along the way.
Date published: 2022-02-21
Rated 4 out of 5 by from It's taxes, they're never fun First time doing my return with stocks and it made it as easy as could be and made sure that everything was correct before going through. So far not a bad experience with TT since using them.
Date published: 2022-02-21
Rated 5 out of 5 by from Perfect I used to do my taxes on paper myself. Turbo tax makes it super easy and is very user friendly. Anyone should be able to do their own taxes with turbo tax program.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Simple Was sad at first to see my refund. But then, Turbo taxed got me every dime the government wanted for themselves for their naked parties in the wilderness of California to the Tiki Man. Thank you so much Turbo Tax and Much Cheaper than H&R Block. 2 years with turbo tax. Before that was H&R and the fees that would pile on.
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax is Ok… I have used turbo tax for multiple years now. I’ve been filing my taxes by myself without parental help or accounting help for over five years. I have loved how easy it is and how in depth it goes with any questions I have and explaining why my return is the way it is. However, especially the last two years, I feel as though TurboTax is going downhill. It’s becoming more expensive. The things that were once free (filing your most basic return) now costs money. It’s not even an option to file free if you have to add just about an tax break. Not only that, but paying with your return now has an additional $39 charge? For what reason? And they don’t even tell you it costs an additional charge until you are about two steps away from filing. You’re told it’ll be one cost at the screen where you decide how to pay and then when you go to approve it, it throws on that additional charge. Personally, that feels slimy and sneaky because it’s basically hidden at the end and there’s no warning when making your decision.
Date published: 2022-02-21
Rated 4 out of 5 by from Love me some Turbotax! Everything is so easy to complete. I barley break a sweat.
Date published: 2022-02-21
Rated 5 out of 5 by from great it was a good tax service.It was my first time using it and i love it
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Done a great job Very good experience my live agent answered all my questions and has very helpful. The process was very easy and not hard at all.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Easy Experience I just filled in the numbers and they did the rest.
Date published: 2022-02-21
Rated 5 out of 5 by from TT is sweet and clean. It was the easiest I've ever seen. a near-perfect experience
Date published: 2022-02-21
Rated 5 out of 5 by from Super Easy and Informative Turbo Tax walks you through it step by step! And, answers questions along the way.
Date published: 2022-02-21
Rated 4 out of 5 by from It's taxes, they're never fun First time doing my return with stocks and it made it as easy as could be and made sure that everything was correct before going through. So far not a bad experience with TT since using them.
Date published: 2022-02-21
Rated 5 out of 5 by from Perfect I used to do my taxes on paper myself. Turbo tax makes it super easy and is very user friendly. Anyone should be able to do their own taxes with turbo tax program.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Simple Was sad at first to see my refund. But then, Turbo taxed got me every dime the government wanted for themselves for their naked parties in the wilderness of California to the Tiki Man. Thank you so much Turbo Tax and Much Cheaper than H&R Block. 2 years with turbo tax. Before that was H&R and the fees that would pile on.
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax is Ok… I have used turbo tax for multiple years now. I’ve been filing my taxes by myself without parental help or accounting help for over five years. I have loved how easy it is and how in depth it goes with any questions I have and explaining why my return is the way it is. However, especially the last two years, I feel as though TurboTax is going downhill. It’s becoming more expensive. The things that were once free (filing your most basic return) now costs money. It’s not even an option to file free if you have to add just about an tax break. Not only that, but paying with your return now has an additional $39 charge? For what reason? And they don’t even tell you it costs an additional charge until you are about two steps away from filing. You’re told it’ll be one cost at the screen where you decide how to pay and then when you go to approve it, it throws on that additional charge. Personally, that feels slimy and sneaky because it’s basically hidden at the end and there’s no warning when making your decision.
Date published: 2022-02-21
Rated 4 out of 5 by from Love me some Turbotax! Everything is so easy to complete. I barley break a sweat.
Date published: 2022-02-21
Rated 5 out of 5 by from great it was a good tax service.It was my first time using it and i love it
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8997