TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
bend the rules for others from
Continue to decline in service
I have been a loyal customer for years and this year after doing my taxes online, it got rejected. I don't know why the program for as expensive it is to assist a customer with letting them know there could be a correction needed like Turbo Tax software in years past.
Date published: 2023-02-27
Rated 5 out of 5 by
JAY DEE HUGULEY from
TURBO ITS A EZ WAY TO SAVE!
TRY IT IF YOU HAVENT IT GETS EASIER EVERY YEAR I DO IT!!!!!
Date published: 2023-02-27
Rated 5 out of 5 by
AnthonyCanz from
Mary is excellent
Mary explained each step in detail. Excellent Customer Service.
Date published: 2023-02-27
Rated 5 out of 5 by
KatieSchik from
TurboTax is great!
I was completely stuck on a couple of things and did the live chat to ask some questions. I had the tax expert, Melissa, help me and she was great! She answered all of my questions and was very patient with me. It is worth paying a little extra to have someone there for you to help.
Date published: 2023-02-27
Rated 3 out of 5 by
TashaMeadows from
Awesome
Fast simple and easy And simple no problem in filing
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Turbo Tax is easy to use
Very easy to use. Explains everything very well. Was able to leave off and return to where I was with ease. Enjoyed the different tabs, made continuing thru the returns very ease.
Date published: 2023-02-27
Rated 5 out of 5 by
Britt_knee from
so helpful and easy
easy to navigate and having tax expert able to call was a great resource. helped me multiple times!
Date published: 2023-02-27
Rated 5 out of 5 by
NV6633 from
TurboTax 2023
Nice way to deal with your taxes and keep all information
Date published: 2023-02-27
Rated 5 out of 5 by
taxpro sc from
very good tax program
It walks you through the steps with ease. Easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by
TDONKING78 from
Turbo Tax is simple and easy to use!
Filing my taxes with Turbo Tax get easier and easier each year! I love how information transfers over from prior year's return and how easy it is to import information from my financial institutions.
All TurboTax® Offerings Reviews - Page 8996
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
bend the rules for others from
Continue to decline in service
I have been a loyal customer for years and this year after doing my taxes online, it got rejected. I don't know why the program for as expensive it is to assist a customer with letting them know there could be a correction needed like Turbo Tax software in years past.
Date published: 2023-02-27
Rated 5 out of 5 by
JAY DEE HUGULEY from
TURBO ITS A EZ WAY TO SAVE!
TRY IT IF YOU HAVENT IT GETS EASIER EVERY YEAR I DO IT!!!!!
Date published: 2023-02-27
Rated 5 out of 5 by
AnthonyCanz from
Mary is excellent
Mary explained each step in detail. Excellent Customer Service.
Date published: 2023-02-27
Rated 5 out of 5 by
KatieSchik from
TurboTax is great!
I was completely stuck on a couple of things and did the live chat to ask some questions. I had the tax expert, Melissa, help me and she was great! She answered all of my questions and was very patient with me. It is worth paying a little extra to have someone there for you to help.
Date published: 2023-02-27
Rated 3 out of 5 by
TashaMeadows from
Awesome
Fast simple and easy And simple no problem in filing
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Turbo Tax is easy to use
Very easy to use. Explains everything very well. Was able to leave off and return to where I was with ease. Enjoyed the different tabs, made continuing thru the returns very ease.
Date published: 2023-02-27
Rated 5 out of 5 by
Britt_knee from
so helpful and easy
easy to navigate and having tax expert able to call was a great resource. helped me multiple times!
Date published: 2023-02-27
Rated 5 out of 5 by
NV6633 from
TurboTax 2023
Nice way to deal with your taxes and keep all information
Date published: 2023-02-27
Rated 5 out of 5 by
taxpro sc from
very good tax program
It walks you through the steps with ease. Easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by
TDONKING78 from
Turbo Tax is simple and easy to use!
Filing my taxes with Turbo Tax get easier and easier each year! I love how information transfers over from prior year's return and how easy it is to import information from my financial institutions.
All TurboTax® Offerings Reviews - Page 8996
Date published: 2023-02-27