TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great service Awesome!! I have been using this service for years and have never had any issues.
Date published: 2023-02-27
Rated 5 out of 5 by from Always Easy and helpful I was not sure about using turbo tax this year due to adding on a part time delivery job, I tried it and it was an easy process like it always is. Thank you Turbo Tax.
Date published: 2023-02-27
Rated 1 out of 5 by from Clunky & Too Expensive In addition to the issues my review title raises, why do I have to enter carry-overs when I've been using TurboTax for over a decade?!?
Date published: 2023-02-27
Rated 1 out of 5 by from 0 Sucked it talked to like 3 people mikita was very rude
Date published: 2023-02-27
Rated 5 out of 5 by from Great Product 5th year using TurboTax to complete and submit forms to federal and state
Date published: 2023-02-27
Rated 1 out of 5 by from worst experience this is the worst experience i had with turbo tax. It added forms for HSA acct that I didn't have. even if i added this by accident the process of deleting these forms and having to guess what forms they were was a nightmare and I am still not sure what i did was right. and the only way to be able to get help with this site is to JUST PAY MORE MONEY. additionally its a trap to have them pay for turbo tax with my return - it is not explicit that it is a cost and to go back and pay with a CC is confusing. after 8 years using this site - this will be the last time.
Date published: 2023-02-27
Rated 3 out of 5 by from Much more confusing than in previous years Confused on whether I was expected to upgrade rather than have e-file for Seniors Free!
Date published: 2023-02-27
Rated 1 out of 5 by from Turbotax is the way to go! Easy way to file taxes. It breaks it down for you. Their is help when needed!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use Quick and easy! Simple directions and helpful tips!
Date published: 2023-02-27
Rated 4 out of 5 by from Works Well It was a little confusing at times, but mostly easy to use.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Awesome!! I have been using this service for years and have never had any issues.
Date published: 2023-02-27
Rated 5 out of 5 by from Always Easy and helpful I was not sure about using turbo tax this year due to adding on a part time delivery job, I tried it and it was an easy process like it always is. Thank you Turbo Tax.
Date published: 2023-02-27
Rated 1 out of 5 by from Clunky & Too Expensive In addition to the issues my review title raises, why do I have to enter carry-overs when I've been using TurboTax for over a decade?!?
Date published: 2023-02-27
Rated 1 out of 5 by from 0 Sucked it talked to like 3 people mikita was very rude
Date published: 2023-02-27
Rated 5 out of 5 by from Great Product 5th year using TurboTax to complete and submit forms to federal and state
Date published: 2023-02-27
Rated 1 out of 5 by from worst experience this is the worst experience i had with turbo tax. It added forms for HSA acct that I didn't have. even if i added this by accident the process of deleting these forms and having to guess what forms they were was a nightmare and I am still not sure what i did was right. and the only way to be able to get help with this site is to JUST PAY MORE MONEY. additionally its a trap to have them pay for turbo tax with my return - it is not explicit that it is a cost and to go back and pay with a CC is confusing. after 8 years using this site - this will be the last time.
Date published: 2023-02-27
Rated 3 out of 5 by from Much more confusing than in previous years Confused on whether I was expected to upgrade rather than have e-file for Seniors Free!
Date published: 2023-02-27
Rated 1 out of 5 by from Turbotax is the way to go! Easy way to file taxes. It breaks it down for you. Their is help when needed!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use Quick and easy! Simple directions and helpful tips!
Date published: 2023-02-27
Rated 4 out of 5 by from Works Well It was a little confusing at times, but mostly easy to use.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8995