TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dissapointed247 from
I like Turbo Tax!
Very easy to use and navigate. Will continue to use yearly.
Date published: 2022-02-21
Rated 5 out of 5 by
silenthitta5 from
Exceedingly Awesome
My experience this morning was over the top, the agents were so helpful and thoroughly engaged to help me fix my issues. their patience is out of this world...thanks turbo.
Date published: 2022-02-21
Rated 2 out of 5 by
JFJJJAM from
My worst experience with Turbo Tax in eight years
This was by far my worst Turbo Tax experience. The dependent care section was confusing and hard to follow. Several times I ended up betting kicked back to a screen several sections earlier and having to work through the whole process again. I feel like I was tricked into upgrading to "premium" in order to enter my capital gains information, when it had in fact already been accounted for from my brokerage upload. The GUI was the least user friendly of any year with confusing uses of grayed out lettering and awkward wording in instructions. I will very likely NOT use Turbo Tax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by
2Greenbass from
I have been using Turbo Tax for years
I have been using Turbo Tax for years and have never had 1 problem
Date published: 2022-02-21
Rated 5 out of 5 by
HayleyHStorm from
TurboTax is a lifesaver!
I've used TurboTax to file taxes ever since my previous tax preparer passed away, and it's been easy as pie every time. With the detailed breakdowns, it's clear where your refund is coming from and what else goes into getting your refunds. Plus, it doesn't break the bank and you can use your refund to pay for the preparation as well!
Date published: 2022-02-21
Rated 5 out of 5 by
Pingpong1 from
Turbo tax is very easy
It was very quick and easily done. Even tho I'm not very good at doing my taxes
Date published: 2022-02-21
Rated 5 out of 5 by
melp777 from
easy to use
This program was easy to use. had my info from last year on turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by
Budro74 from
Turbo Tax is Awesome
Turbo Tax was easy and quick to use. Very Happy with the product!
Date published: 2022-02-21
Rated 5 out of 5 by
Half day from
Year3 minimal stress on taxes
Intuit Turbo tax works for us. Thank you for the expert help from Deborah as well.
Date published: 2022-02-21
Rated 5 out of 5 by
Walter1999 from
Turbo tax is awesome
So easy and so helpful. The online experts are very fast and courteous
All TurboTax® Offerings Reviews - Page 8995
Date published: 2022-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dissapointed247 from
I like Turbo Tax!
Very easy to use and navigate. Will continue to use yearly.
Date published: 2022-02-21
Rated 5 out of 5 by
silenthitta5 from
Exceedingly Awesome
My experience this morning was over the top, the agents were so helpful and thoroughly engaged to help me fix my issues. their patience is out of this world...thanks turbo.
Date published: 2022-02-21
Rated 2 out of 5 by
JFJJJAM from
My worst experience with Turbo Tax in eight years
This was by far my worst Turbo Tax experience. The dependent care section was confusing and hard to follow. Several times I ended up betting kicked back to a screen several sections earlier and having to work through the whole process again. I feel like I was tricked into upgrading to "premium" in order to enter my capital gains information, when it had in fact already been accounted for from my brokerage upload. The GUI was the least user friendly of any year with confusing uses of grayed out lettering and awkward wording in instructions. I will very likely NOT use Turbo Tax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by
2Greenbass from
I have been using Turbo Tax for years
I have been using Turbo Tax for years and have never had 1 problem
Date published: 2022-02-21
Rated 5 out of 5 by
HayleyHStorm from
TurboTax is a lifesaver!
I've used TurboTax to file taxes ever since my previous tax preparer passed away, and it's been easy as pie every time. With the detailed breakdowns, it's clear where your refund is coming from and what else goes into getting your refunds. Plus, it doesn't break the bank and you can use your refund to pay for the preparation as well!
Date published: 2022-02-21
Rated 5 out of 5 by
Pingpong1 from
Turbo tax is very easy
It was very quick and easily done. Even tho I'm not very good at doing my taxes
Date published: 2022-02-21
Rated 5 out of 5 by
melp777 from
easy to use
This program was easy to use. had my info from last year on turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by
Budro74 from
Turbo Tax is Awesome
Turbo Tax was easy and quick to use. Very Happy with the product!
Date published: 2022-02-21
Rated 5 out of 5 by
Half day from
Year3 minimal stress on taxes
Intuit Turbo tax works for us. Thank you for the expert help from Deborah as well.
Date published: 2022-02-21
Rated 5 out of 5 by
Walter1999 from
Turbo tax is awesome
So easy and so helpful. The online experts are very fast and courteous
All TurboTax® Offerings Reviews - Page 8995
Date published: 2022-02-21