TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Leading Tax Prep It went fine. I had to obtain a lot of information but once I had it the process was easy.
Date published: 2022-04-08
Rated 1 out of 5 by from Quality continues to drop Experienced several hiccups in saving and filing. Print preview box was too small to read for those not wanting to print 88 pages. A few places were very confusing w/o proper explanation. In addition, the whole process of downloading the software was confusing.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is intuitive but needs adjustments Turbo Tax is great except for two things: 1.When I reviewed a form and wanted to return to the list of forms, I had to start over and sign in again. 2. I could not view my actual forms before they were filed.
Date published: 2022-04-08
Rated 5 out of 5 by from Fast easy and great help Will return (pun intended) next year! Always wait to last minute and Turbo Tax never disappoints procrastinators!
Date published: 2022-04-08
Rated 5 out of 5 by from I love it It is an awesome service, i did my taxes in less than one hour in the comfort of my home. I have been doing it for the past 6 years and i love it.
Date published: 2022-04-08
Rated 2 out of 5 by from Pricier than expected They are not upfront about how much it will cost until you're done with the process and past wanting to redo it with another service- that's how they get ya. If you have an HSA and/or other investment accounts, beware because you could be paying $150 in fees.
Date published: 2022-04-08
Rated 5 out of 5 by from wonderful and easy to use wonderful helpful amazing easy to use and helpful love it
Date published: 2022-04-08
Rated 5 out of 5 by from was so easy to understand Everything was explained well. Easy to navigate. any Questions I had were answered.
Date published: 2022-04-08
Rated 5 out of 5 by from Great service and customer service They worked around my busy work schedule and weren't pushy about documents being required. My tax expert was understanding and helped me every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Excellent The Turbo Tax system is intuitive. Its easy and fast. It makes the stressful process of tax filing non-stressful!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8994
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Leading Tax Prep It went fine. I had to obtain a lot of information but once I had it the process was easy.
Date published: 2022-04-08
Rated 1 out of 5 by from Quality continues to drop Experienced several hiccups in saving and filing. Print preview box was too small to read for those not wanting to print 88 pages. A few places were very confusing w/o proper explanation. In addition, the whole process of downloading the software was confusing.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is intuitive but needs adjustments Turbo Tax is great except for two things: 1.When I reviewed a form and wanted to return to the list of forms, I had to start over and sign in again. 2. I could not view my actual forms before they were filed.
Date published: 2022-04-08
Rated 5 out of 5 by from Fast easy and great help Will return (pun intended) next year! Always wait to last minute and Turbo Tax never disappoints procrastinators!
Date published: 2022-04-08
Rated 5 out of 5 by from I love it It is an awesome service, i did my taxes in less than one hour in the comfort of my home. I have been doing it for the past 6 years and i love it.
Date published: 2022-04-08
Rated 2 out of 5 by from Pricier than expected They are not upfront about how much it will cost until you're done with the process and past wanting to redo it with another service- that's how they get ya. If you have an HSA and/or other investment accounts, beware because you could be paying $150 in fees.
Date published: 2022-04-08
Rated 5 out of 5 by from wonderful and easy to use wonderful helpful amazing easy to use and helpful love it
Date published: 2022-04-08
Rated 5 out of 5 by from was so easy to understand Everything was explained well. Easy to navigate. any Questions I had were answered.
Date published: 2022-04-08
Rated 5 out of 5 by from Great service and customer service They worked around my busy work schedule and weren't pushy about documents being required. My tax expert was understanding and helped me every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Excellent The Turbo Tax system is intuitive. Its easy and fast. It makes the stressful process of tax filing non-stressful!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8994