TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Greatgrandma2Todd from
Leading Tax Prep
It went fine. I had to obtain a lot of information but once I had it the process was easy.
Date published: 2022-04-08
Rated 1 out of 5 by
KayLKY from
Quality continues to drop
Experienced several hiccups in saving and filing. Print preview box was too small to read for those not wanting to print 88 pages. A few places were very confusing w/o proper explanation. In addition, the whole process of downloading the software was confusing.
Date published: 2022-04-08
Rated 4 out of 5 by
Daniel0104 from
Turbo Tax is intuitive but needs adjustments
Turbo Tax is great except for two things: 1.When I reviewed a form and wanted to return to the list of forms, I had to start over and sign in again. 2. I could not view my actual forms before they were filed.
Date published: 2022-04-08
Rated 5 out of 5 by
The great wahl from
Fast easy and great help
Will return (pun intended) next year! Always wait to last minute and Turbo Tax never disappoints procrastinators!
Date published: 2022-04-08
Rated 5 out of 5 by
Ady89 from
I love it
It is an awesome service, i did my taxes in less than one hour in the comfort of my home. I have been doing it for the past 6 years and i love it.
Date published: 2022-04-08
Rated 2 out of 5 by
Ben123424234 from
Pricier than expected
They are not upfront about how much it will cost until you're done with the process and past wanting to redo it with another service- that's how they get ya. If you have an HSA and/or other investment accounts, beware because you could be paying $150 in fees.
Date published: 2022-04-08
Rated 5 out of 5 by
dh67 from
wonderful and easy to use
wonderful helpful amazing easy to use and helpful love it
Date published: 2022-04-08
Rated 5 out of 5 by
antpaypay from
was so easy to understand
Everything was explained well. Easy to navigate. any Questions I had were answered.
Date published: 2022-04-08
Rated 5 out of 5 by
MattARK from
Great service and customer service
They worked around my busy work schedule and weren't pushy about documents being required. My tax expert was understanding and helped me every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by
Miss Patrice from
Turbo Tax Is Excellent
The Turbo Tax system is intuitive. Its easy and fast. It makes the stressful process of tax filing non-stressful!
All TurboTax® Offerings Reviews - Page 8994
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Greatgrandma2Todd from
Leading Tax Prep
It went fine. I had to obtain a lot of information but once I had it the process was easy.
Date published: 2022-04-08
Rated 1 out of 5 by
KayLKY from
Quality continues to drop
Experienced several hiccups in saving and filing. Print preview box was too small to read for those not wanting to print 88 pages. A few places were very confusing w/o proper explanation. In addition, the whole process of downloading the software was confusing.
Date published: 2022-04-08
Rated 4 out of 5 by
Daniel0104 from
Turbo Tax is intuitive but needs adjustments
Turbo Tax is great except for two things: 1.When I reviewed a form and wanted to return to the list of forms, I had to start over and sign in again. 2. I could not view my actual forms before they were filed.
Date published: 2022-04-08
Rated 5 out of 5 by
The great wahl from
Fast easy and great help
Will return (pun intended) next year! Always wait to last minute and Turbo Tax never disappoints procrastinators!
Date published: 2022-04-08
Rated 5 out of 5 by
Ady89 from
I love it
It is an awesome service, i did my taxes in less than one hour in the comfort of my home. I have been doing it for the past 6 years and i love it.
Date published: 2022-04-08
Rated 2 out of 5 by
Ben123424234 from
Pricier than expected
They are not upfront about how much it will cost until you're done with the process and past wanting to redo it with another service- that's how they get ya. If you have an HSA and/or other investment accounts, beware because you could be paying $150 in fees.
Date published: 2022-04-08
Rated 5 out of 5 by
dh67 from
wonderful and easy to use
wonderful helpful amazing easy to use and helpful love it
Date published: 2022-04-08
Rated 5 out of 5 by
antpaypay from
was so easy to understand
Everything was explained well. Easy to navigate. any Questions I had were answered.
Date published: 2022-04-08
Rated 5 out of 5 by
MattARK from
Great service and customer service
They worked around my busy work schedule and weren't pushy about documents being required. My tax expert was understanding and helped me every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by
Miss Patrice from
Turbo Tax Is Excellent
The Turbo Tax system is intuitive. Its easy and fast. It makes the stressful process of tax filing non-stressful!
All TurboTax® Offerings Reviews - Page 8994
Date published: 2022-04-08