TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from "Help" not helpful! I had errors on my form and couldn't figure out how to make corrections. I couldn't find an answer to how to correct an item on a form. There was no live chat available. I finally found "overide" by continually clicking around for about 30 minutes and was able to make the correction.
Date published: 2023-02-28
Rated 5 out of 5 by from User-friendly and accesible. The chat function worked well when I had questions, and the program was easy to navigate through.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax was Great User friendly and I received the maximum refund. It was super easy
Date published: 2023-02-28
Rated 5 out of 5 by from Another successful year filing with TurboTax Always simple and thorough. Always feel like my return is accurate.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is great They were helpful and easy to file I will consider using turbotax for now on to file
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tasx did a good job. Not easy but it was ok. The phone support was very good.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax is easy Very simple to use and understand. I like the places where I could ask for more information and it was explained.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Support!! Programs are wonderful when they work as expected, but the truer test is when they don't. Turbo tax support was there to help solve a difficult error report. It made my day.
Date published: 2023-02-28
Rated 5 out of 5 by from Nice Experience today was my first-time file for taxes and with TurboTax Expert it was so much easier.
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo has always been free Do not like the fact I had to pay for my taxes due to getting 22 credit didnt help me much because I had to pay in.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8993
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from "Help" not helpful! I had errors on my form and couldn't figure out how to make corrections. I couldn't find an answer to how to correct an item on a form. There was no live chat available. I finally found "overide" by continually clicking around for about 30 minutes and was able to make the correction.
Date published: 2023-02-28
Rated 5 out of 5 by from User-friendly and accesible. The chat function worked well when I had questions, and the program was easy to navigate through.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax was Great User friendly and I received the maximum refund. It was super easy
Date published: 2023-02-28
Rated 5 out of 5 by from Another successful year filing with TurboTax Always simple and thorough. Always feel like my return is accurate.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is great They were helpful and easy to file I will consider using turbotax for now on to file
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tasx did a good job. Not easy but it was ok. The phone support was very good.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax is easy Very simple to use and understand. I like the places where I could ask for more information and it was explained.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Support!! Programs are wonderful when they work as expected, but the truer test is when they don't. Turbo tax support was there to help solve a difficult error report. It made my day.
Date published: 2023-02-28
Rated 5 out of 5 by from Nice Experience today was my first-time file for taxes and with TurboTax Expert it was so much easier.
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo has always been free Do not like the fact I had to pay for my taxes due to getting 22 credit didnt help me much because I had to pay in.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8993