TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Easy filing from my home! everything is easy and guides you through what you need done.
Date published: 2021-03-02
Rated 5 out of 5 by from great product yes with Aaron he great help in reviewing my file and expertise
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX AWESOME EXCELLENT...I WAS SO HAPPY THAT I CHOOSE TO USE TURBO TAX..IT WAS SO EASY
Date published: 2021-03-02
Rated 4 out of 5 by from Pretty good Clear and easy to fill out. Unemployment form boxes on turbotax were different than what I received in the mail. Federal income tax box was box 4 from my unemployment 1099-g form. Box 16 was brought up to be fixed at the end of finalizing. I do not see a box 16 on my unemployment, so I entered zero. Hope this doesn't mess my whole return up :(. I've used turbotax for years and will keep using it. Thanks.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use and accurate It's easy data entry work. Point and click. Easy to follow instructions.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is efficient Everything was pretty understandable and once I had all the necessary documents to file my taxes it was very quick and efficient. Took me a grand total of 45 minutes to file, and it was my first time buying a home this year so I was very nervous about what to do.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the the best online tax service I have used turbo tax for 8 years. They are quick easy and precise.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome All the folks I spoke with were helpful. We finally solved all the problems.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome site Turbo tax is and awesome and easy site to use highly recommended
Date published: 2021-03-02
Rated 2 out of 5 by from Rejected entry but no solution provided When trying to file NYS taxes, TurboTax prompted me that my NYS tax exempt income from NYS pension was not a valid entry, but it provided no explanation, nor any solution. It simply dumped me to a line on the NYS tax form. I tried asking question to on-line interactive TurboTax advisor, but only got unrelated stock answers. I tried to make personal contact with TurboTax, but was only offer an appointment in 2 weeks. I was able to find solution on non-TurboTax on-line form from others who had same problem with TurboTax not recognizing NY tax exemption of NYS pensions. This was very frustrating. Also, TurboTax prompted that I had to revisit and update Dog-Breeding Business entry data, which I did several times, but TurboTax sent me back into the same loop and would not either complete entries or tell me where they thought was a problem. I finally ignored this prompt and filed. This frustrated me and made me angry.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8992
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy filing from my home! everything is easy and guides you through what you need done.
Date published: 2021-03-02
Rated 5 out of 5 by from great product yes with Aaron he great help in reviewing my file and expertise
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX AWESOME EXCELLENT...I WAS SO HAPPY THAT I CHOOSE TO USE TURBO TAX..IT WAS SO EASY
Date published: 2021-03-02
Rated 4 out of 5 by from Pretty good Clear and easy to fill out. Unemployment form boxes on turbotax were different than what I received in the mail. Federal income tax box was box 4 from my unemployment 1099-g form. Box 16 was brought up to be fixed at the end of finalizing. I do not see a box 16 on my unemployment, so I entered zero. Hope this doesn't mess my whole return up :(. I've used turbotax for years and will keep using it. Thanks.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use and accurate It's easy data entry work. Point and click. Easy to follow instructions.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is efficient Everything was pretty understandable and once I had all the necessary documents to file my taxes it was very quick and efficient. Took me a grand total of 45 minutes to file, and it was my first time buying a home this year so I was very nervous about what to do.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the the best online tax service I have used turbo tax for 8 years. They are quick easy and precise.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome All the folks I spoke with were helpful. We finally solved all the problems.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome site Turbo tax is and awesome and easy site to use highly recommended
Date published: 2021-03-02
Rated 2 out of 5 by from Rejected entry but no solution provided When trying to file NYS taxes, TurboTax prompted me that my NYS tax exempt income from NYS pension was not a valid entry, but it provided no explanation, nor any solution. It simply dumped me to a line on the NYS tax form. I tried asking question to on-line interactive TurboTax advisor, but only got unrelated stock answers. I tried to make personal contact with TurboTax, but was only offer an appointment in 2 weeks. I was able to find solution on non-TurboTax on-line form from others who had same problem with TurboTax not recognizing NY tax exemption of NYS pensions. This was very frustrating. Also, TurboTax prompted that I had to revisit and update Dog-Breeding Business entry data, which I did several times, but TurboTax sent me back into the same loop and would not either complete entries or tell me where they thought was a problem. I finally ignored this prompt and filed. This frustrated me and made me angry.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8992