TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for many years and it has always made it easy to file.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Everything went smooth and fast, I highly recommend it
Date published: 2023-02-27
Rated 2 out of 5 by from Time Consuming Very time consuming and I am not sure how I feel about the method used to report my husband's training bonus earned with his current employer as self employment which required a bunch of forms we never file. This is very concerning to me.
Date published: 2023-02-27
Rated 5 out of 5 by from Amazingly easy for such a complex program Very few issues. Online/telephone help with Advantage Premier version was quick and very helpful.
Date published: 2023-02-27
Rated 1 out of 5 by from Useless help The chatbot is useless, the chat panel barely works, the agents disconnect without warning, and nobody was able to solve my problem. This is the first year I've had any trouble with TurboTax, but it may be the last year I use them.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax to the Max TurboTax is an easy to use system for me to do my taxes and to ensure that tI don't have any errors. They review it even before consider an expert
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a most excellent service Turbo Tax is accurate and the expert staff are quick and thorough in addressing questions and checking for accuracy.
Date published: 2023-02-27
Rated 4 out of 5 by from Loving TurboTax Been using TurboTax for about ten years. Very intuitive and easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes are finally done A simple streamline process to file my taxes hopefully it's this easy next year
Date published: 2023-02-27
Rated 3 out of 5 by from Imports Don't Work It took multiple attempts and tries to successfully download my Fidelity Investment forms. I had to restart Turbo Tax several times and try various help methods that others recommended. However those prove unsuccessful and I tried some things on my own. It is a real shame that this function is not clean. I will be considering other methods of tax filing in the future.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8988
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for many years and it has always made it easy to file.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Everything went smooth and fast, I highly recommend it
Date published: 2023-02-27
Rated 2 out of 5 by from Time Consuming Very time consuming and I am not sure how I feel about the method used to report my husband's training bonus earned with his current employer as self employment which required a bunch of forms we never file. This is very concerning to me.
Date published: 2023-02-27
Rated 5 out of 5 by from Amazingly easy for such a complex program Very few issues. Online/telephone help with Advantage Premier version was quick and very helpful.
Date published: 2023-02-27
Rated 1 out of 5 by from Useless help The chatbot is useless, the chat panel barely works, the agents disconnect without warning, and nobody was able to solve my problem. This is the first year I've had any trouble with TurboTax, but it may be the last year I use them.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax to the Max TurboTax is an easy to use system for me to do my taxes and to ensure that tI don't have any errors. They review it even before consider an expert
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a most excellent service Turbo Tax is accurate and the expert staff are quick and thorough in addressing questions and checking for accuracy.
Date published: 2023-02-27
Rated 4 out of 5 by from Loving TurboTax Been using TurboTax for about ten years. Very intuitive and easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes are finally done A simple streamline process to file my taxes hopefully it's this easy next year
Date published: 2023-02-27
Rated 3 out of 5 by from Imports Don't Work It took multiple attempts and tries to successfully download my Fidelity Investment forms. I had to restart Turbo Tax several times and try various help methods that others recommended. However those prove unsuccessful and I tried some things on my own. It is a real shame that this function is not clean. I will be considering other methods of tax filing in the future.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8988