TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from 2022 return I was satisfied with my return and the expert who completed it however I was told that my return would be free if started before X date and it was but now I'm being charged so that is annoying
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is Easy to Use Turbo tax was simple to use following the step guidance and was way less than using TaxAct.
Date published: 2022-04-02
Rated 4 out of 5 by from Easy to Use Used TurboTax after using TurboTax Live for 2020. Very happy with the product.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy Work This was my first time filing income taxes. I was nervous going in but TurboTax made it easy.
Date published: 2022-04-02
Rated 5 out of 5 by from I always use Turbo Tax it's the best my experience with Turbo Tax was wonderful except the system stated i did not use turbo tax for my 2020 tax filing, but I did
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Too inexperienced to generate comment on using Turbo-Tax.
Date published: 2022-04-02
Rated 5 out of 5 by from Much easier than the old paper method. Clear instructions, asking all the right questions.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax for 30 years I have used Turbo tax for 30 years. This year was the most inconvenient usage I have ever had. It told me I had to send in an extra form after I electronically filed but it did not print the form I needed. I had to look through my return and find the form it said and then make a copy of it. Otherwise it was easy as usual. I do wish you would send me am email in Dec to buy the next years package and no I do not want to have information in your system other than an email.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for over 20 years. Never a problem, even with complex self-employment returns. Even with my experience, I still go step-by-step to have the confidence that I did not miss anything. The wrap-up and e-filing are simple and complete. Paying a balance is also very simple for both federal and state returns. Always trust Turbo Tax to get it right.
Date published: 2022-04-02
Rated 3 out of 5 by from Could be better During the deduction questionnaire, it did not ask me about my IRA contributions (non-deductible). I had to go into the retirements section under deductions, select retirement accounts and then i was able to enter the IRA information. Even when entering IRA information it is not asking me if I am making a deductible or non-deductible contribtuion. If it automatically determines deductibility and determines it is non-deductible it should at least ask " Are you ok that this will be a non-deductible contribution?".
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2022 return I was satisfied with my return and the expert who completed it however I was told that my return would be free if started before X date and it was but now I'm being charged so that is annoying
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is Easy to Use Turbo tax was simple to use following the step guidance and was way less than using TaxAct.
Date published: 2022-04-02
Rated 4 out of 5 by from Easy to Use Used TurboTax after using TurboTax Live for 2020. Very happy with the product.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy Work This was my first time filing income taxes. I was nervous going in but TurboTax made it easy.
Date published: 2022-04-02
Rated 5 out of 5 by from I always use Turbo Tax it's the best my experience with Turbo Tax was wonderful except the system stated i did not use turbo tax for my 2020 tax filing, but I did
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Too inexperienced to generate comment on using Turbo-Tax.
Date published: 2022-04-02
Rated 5 out of 5 by from Much easier than the old paper method. Clear instructions, asking all the right questions.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax for 30 years I have used Turbo tax for 30 years. This year was the most inconvenient usage I have ever had. It told me I had to send in an extra form after I electronically filed but it did not print the form I needed. I had to look through my return and find the form it said and then make a copy of it. Otherwise it was easy as usual. I do wish you would send me am email in Dec to buy the next years package and no I do not want to have information in your system other than an email.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for over 20 years. Never a problem, even with complex self-employment returns. Even with my experience, I still go step-by-step to have the confidence that I did not miss anything. The wrap-up and e-filing are simple and complete. Paying a balance is also very simple for both federal and state returns. Always trust Turbo Tax to get it right.
Date published: 2022-04-02
Rated 3 out of 5 by from Could be better During the deduction questionnaire, it did not ask me about my IRA contributions (non-deductible). I had to go into the retirements section under deductions, select retirement accounts and then i was able to enter the IRA information. Even when entering IRA information it is not asking me if I am making a deductible or non-deductible contribtuion. If it automatically determines deductibility and determines it is non-deductible it should at least ask " Are you ok that this will be a non-deductible contribution?".
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8983