TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by from great service,Sheron helpful,kind and polite.....all questions answered thank you
Date published: 2023-02-27
Rated 1 out of 5 by from Too Costly I don't think it is fair that it costs me $138 to digitally file my taxes. No one at this company did anything while I was filing them. This is the bare minimum service that I can use. It is horrible. I very much would love if this could cost less.
Date published: 2023-02-27
Rated 1 out of 5 by from Hidden fees This is the first year that they have hidden fees around every corner. $39 dollars to use your taxes to pay the other charges?!? This is the first year that has been a thing, then I try to go back to change it and it doesn’t let me. Additionally it kept trying to make me add Max or Advanced. Not a fan this year, after it was said and done, I will likely not be using TurboTax next year.
Date published: 2023-02-27
Rated 1 out of 5 by from I am disappointed THis time they made me upgrade and it would not allow me to not upgrade. I have used them for years. but will not anymore
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo Tax Contains Hidden Fees After inputting all of my information to file my taxes, I was told I would have to pay for Turbotax Deluxe because I had Itemized deductions even though I only took the standard deductions. When I couldn't avoid that I put that I would pay with my refund for the service which charges an additional $39. So much for free Turbotax, I will not be using this service in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so easy and fast My experience with Turbo Tax was amazing and so easy
Date published: 2023-02-27
Rated 5 out of 5 by from Excelent!! Been using turbo tax for years and am always very pleased!!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by from great service,Sheron helpful,kind and polite.....all questions answered thank you
Date published: 2023-02-27
Rated 1 out of 5 by from Too Costly I don't think it is fair that it costs me $138 to digitally file my taxes. No one at this company did anything while I was filing them. This is the bare minimum service that I can use. It is horrible. I very much would love if this could cost less.
Date published: 2023-02-27
Rated 1 out of 5 by from Hidden fees This is the first year that they have hidden fees around every corner. $39 dollars to use your taxes to pay the other charges?!? This is the first year that has been a thing, then I try to go back to change it and it doesn’t let me. Additionally it kept trying to make me add Max or Advanced. Not a fan this year, after it was said and done, I will likely not be using TurboTax next year.
Date published: 2023-02-27
Rated 1 out of 5 by from I am disappointed THis time they made me upgrade and it would not allow me to not upgrade. I have used them for years. but will not anymore
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo Tax Contains Hidden Fees After inputting all of my information to file my taxes, I was told I would have to pay for Turbotax Deluxe because I had Itemized deductions even though I only took the standard deductions. When I couldn't avoid that I put that I would pay with my refund for the service which charges an additional $39. So much for free Turbotax, I will not be using this service in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so easy and fast My experience with Turbo Tax was amazing and so easy
Date published: 2023-02-27
Rated 5 out of 5 by from Excelent!! Been using turbo tax for years and am always very pleased!!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8976