TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax DO you're own Taxes Honestly opinion I would have pay less if I would have gone with my own Tax person, but since this pandemic, I wanted to avoid places and I really think they charge is high. Don't get me wrong it was a good experience for doing it yourself also I wasn't able to file online had to do it by mail so that was just so great paid more money and now I have to file by mail. This means I have to wait about 16 weeks they could have given me a discount if it was filed by mail, any how I recommend Turbo Tax if you want to avoid places and do it yourself, follow the directions and make sure you have all you're forms to do you're taxes. Im also giving it 2 stars because the charge is too high for doing it yourself its fair and well the Tax representative she was awesome and helpful 5 stars for her. I don't think you should charge for someone to help you do you're own taxes, I agree with overlooking incase you get audit but not for helping to fix errors and that service should be free. Anyways hope this helps and maybe I decide to return next year.
Date published: 2021-03-02
Rated 4 out of 5 by from Live premier I have a some problem to show estimate tax what I paid within the year but finally found myself before get help
Date published: 2021-03-02
Rated 5 out of 5 by from TuroboTax is awesome! The service is so great! I will continue to let TurboTax help me do the Tax return next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use. I had to use the Live Help for the first time. I had my question answered and finished my return. Very fast and friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I PICKED TURBO PREMIER. IT IS SIMPLY AND STRAIGHT FORWARD. EASY TO DO. THANK YOU AND GOD BLESS TURBO TAX.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly I've used it for many years. There's a reason I trust it, and keep coming back!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awsome Turbo Tax is so easy to use. It will put in information from previous year and makes it fast and easy to do your tax return.
Date published: 2021-03-02
Rated 3 out of 5 by from Why all the fees? I just want less fees. Lol. Or at least upfront fees. Big a bold so there are no extras at the end.
Date published: 2021-03-02
Rated 4 out of 5 by from First Time User Service Invaluable service, it provided the services needed to obtain my stimulus credit
Date published: 2021-03-02
Rated 5 out of 5 by from new client The system is easy and the chat was extremely helpful
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax DO you're own Taxes Honestly opinion I would have pay less if I would have gone with my own Tax person, but since this pandemic, I wanted to avoid places and I really think they charge is high. Don't get me wrong it was a good experience for doing it yourself also I wasn't able to file online had to do it by mail so that was just so great paid more money and now I have to file by mail. This means I have to wait about 16 weeks they could have given me a discount if it was filed by mail, any how I recommend Turbo Tax if you want to avoid places and do it yourself, follow the directions and make sure you have all you're forms to do you're taxes. Im also giving it 2 stars because the charge is too high for doing it yourself its fair and well the Tax representative she was awesome and helpful 5 stars for her. I don't think you should charge for someone to help you do you're own taxes, I agree with overlooking incase you get audit but not for helping to fix errors and that service should be free. Anyways hope this helps and maybe I decide to return next year.
Date published: 2021-03-02
Rated 4 out of 5 by from Live premier I have a some problem to show estimate tax what I paid within the year but finally found myself before get help
Date published: 2021-03-02
Rated 5 out of 5 by from TuroboTax is awesome! The service is so great! I will continue to let TurboTax help me do the Tax return next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use. I had to use the Live Help for the first time. I had my question answered and finished my return. Very fast and friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I PICKED TURBO PREMIER. IT IS SIMPLY AND STRAIGHT FORWARD. EASY TO DO. THANK YOU AND GOD BLESS TURBO TAX.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly I've used it for many years. There's a reason I trust it, and keep coming back!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awsome Turbo Tax is so easy to use. It will put in information from previous year and makes it fast and easy to do your tax return.
Date published: 2021-03-02
Rated 3 out of 5 by from Why all the fees? I just want less fees. Lol. Or at least upfront fees. Big a bold so there are no extras at the end.
Date published: 2021-03-02
Rated 4 out of 5 by from First Time User Service Invaluable service, it provided the services needed to obtain my stimulus credit
Date published: 2021-03-02
Rated 5 out of 5 by from new client The system is easy and the chat was extremely helpful
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8976