TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Business Knowing the tax laws change every year ,TurboTax is ready to help me and allow me on my time get it done
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome Year-After-Year I've used Turbo Tax for many years, and it just gets better and better.
Date published: 2022-03-08
Rated 4 out of 5 by from awesome I love turbo tax because it makes it easier for me to do my taxes
Date published: 2022-03-08
Rated 5 out of 5 by from Made taxes easy I normally do the taxes myself. This year, with all the different things, I wasn't sure how to. Not only did they do the taxes. They were affordable, and they literally kept in touch every step.
Date published: 2022-03-08
Rated 1 out of 5 by from Turbo Tax business, next year will use CPA So many problems. Starting with the inability to tell Turbotax, that since I am in Albany NY, I do not need to file a NYC 204. Secondly, the interview questions not letting me select LLC earnings as Self-employment. Third, interview questions not letting me correctly answer Sc 1065 p2, q2 part B "... an interest of 50% or more ... ". I had to go to the form to enter the correct information. Fourth, on the NYS IT-204 116b, the MCDT allocation, even though on the interview I answered no business in NYC, this was incorrectly entered into 116b as 100%. I had to manually go to the form and change it to 0%. Fifth, on the New York Partners Schedule K-1, on J8, Method of Accounting, i tried to enter Tax Basis using the form but the program would not let me. Its frustrating and illogical that it does not let me enter the correct information (that it was supposed to enter itself from the interview data it gathered).
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is Awesome Always very helpful and fast, didn’t have to worry about a thing!
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is wonderful Everything was great and so doing coming back next year
Date published: 2022-03-08
Rated 4 out of 5 by from Happy with product except for..... During software/forms update process at startup, the software became contaminated and stalled completely. Difficult to get live person to help fix. Once contact was made, she was very helpful and solved the problem. Removed software and reinstalled.
Date published: 2022-03-08
Rated 5 out of 5 by from Useful A long-time TurboTax user. I'll use it again next year
Date published: 2022-03-08
Rated 5 out of 5 by from Best Ever I went to 2 home providers, and got quotes and estimates prior to trying turbo tax, both wanted more than double what you charged and both did my return and came up with hundreds of dollars less than what you got me for my refund. I will never use another service.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Business Knowing the tax laws change every year ,TurboTax is ready to help me and allow me on my time get it done
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome Year-After-Year I've used Turbo Tax for many years, and it just gets better and better.
Date published: 2022-03-08
Rated 4 out of 5 by from awesome I love turbo tax because it makes it easier for me to do my taxes
Date published: 2022-03-08
Rated 5 out of 5 by from Made taxes easy I normally do the taxes myself. This year, with all the different things, I wasn't sure how to. Not only did they do the taxes. They were affordable, and they literally kept in touch every step.
Date published: 2022-03-08
Rated 1 out of 5 by from Turbo Tax business, next year will use CPA So many problems. Starting with the inability to tell Turbotax, that since I am in Albany NY, I do not need to file a NYC 204. Secondly, the interview questions not letting me select LLC earnings as Self-employment. Third, interview questions not letting me correctly answer Sc 1065 p2, q2 part B "... an interest of 50% or more ... ". I had to go to the form to enter the correct information. Fourth, on the NYS IT-204 116b, the MCDT allocation, even though on the interview I answered no business in NYC, this was incorrectly entered into 116b as 100%. I had to manually go to the form and change it to 0%. Fifth, on the New York Partners Schedule K-1, on J8, Method of Accounting, i tried to enter Tax Basis using the form but the program would not let me. Its frustrating and illogical that it does not let me enter the correct information (that it was supposed to enter itself from the interview data it gathered).
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is Awesome Always very helpful and fast, didn’t have to worry about a thing!
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is wonderful Everything was great and so doing coming back next year
Date published: 2022-03-08
Rated 4 out of 5 by from Happy with product except for..... During software/forms update process at startup, the software became contaminated and stalled completely. Difficult to get live person to help fix. Once contact was made, she was very helpful and solved the problem. Removed software and reinstalled.
Date published: 2022-03-08
Rated 5 out of 5 by from Useful A long-time TurboTax user. I'll use it again next year
Date published: 2022-03-08
Rated 5 out of 5 by from Best Ever I went to 2 home providers, and got quotes and estimates prior to trying turbo tax, both wanted more than double what you charged and both did my return and came up with hundreds of dollars less than what you got me for my refund. I will never use another service.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8975