TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Product I spoke to Rebecca and she was awesome! Thanks for the great service!
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax software downloaded The help didn't always work and when you asked something it didn't always answer Why isn't upgrades to ones homes come up on reviews
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome and Great help. Service reps answered my questions and were very friendly and helpful.
Date published: 2023-02-28
Rated 4 out of 5 by from Pretty easy Turbotax definitely makes tax time easier. My only complaint is regarding the 1099 for retirees. They asked some not-so-straightforward questions about my 1099-R. If Turbotax could clean this section up, its 5 Stars all day long. Oh, by the way, Brandon is friggin awesome. He was able to clear up all of my issues in a way that was easily understandable. EDIT: Why can't I choose any nickname that I want? This is friggin stupid.
Date published: 2023-02-28
Rated 3 out of 5 by from Changes I Would Like I have used Turbo Tax for years. However, I wish it would be easier to navigate back and forth through the interview. Often, when you go back to a page, you must go through everything in between again. You can't just jump back. Also, I missed writing down my PIN numbers and could not go back and find them. I hope this is not a problem.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome Service Quick helpful and right to the point! Never lets me down year after Year and for less money than many!
Date published: 2023-02-28
Rated 4 out of 5 by from Very good, but entering data could be clearer It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by from Easy process Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by from Not user friendly - will not answer questoions You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product I spoke to Rebecca and she was awesome! Thanks for the great service!
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax software downloaded The help didn't always work and when you asked something it didn't always answer Why isn't upgrades to ones homes come up on reviews
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome and Great help. Service reps answered my questions and were very friendly and helpful.
Date published: 2023-02-28
Rated 4 out of 5 by from Pretty easy Turbotax definitely makes tax time easier. My only complaint is regarding the 1099 for retirees. They asked some not-so-straightforward questions about my 1099-R. If Turbotax could clean this section up, its 5 Stars all day long. Oh, by the way, Brandon is friggin awesome. He was able to clear up all of my issues in a way that was easily understandable. EDIT: Why can't I choose any nickname that I want? This is friggin stupid.
Date published: 2023-02-28
Rated 3 out of 5 by from Changes I Would Like I have used Turbo Tax for years. However, I wish it would be easier to navigate back and forth through the interview. Often, when you go back to a page, you must go through everything in between again. You can't just jump back. Also, I missed writing down my PIN numbers and could not go back and find them. I hope this is not a problem.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome Service Quick helpful and right to the point! Never lets me down year after Year and for less money than many!
Date published: 2023-02-28
Rated 4 out of 5 by from Very good, but entering data could be clearer It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by from Easy process Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by from Not user friendly - will not answer questoions You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8975