TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Turbo Tax is sneaky! This year Turbo Tax add a sneaky way of making more money by adding, no option out additional $39 to filing your Federal and State together. Next year I am going with a different service.
Date published: 2022-02-22
Rated 1 out of 5 by from Charged for product I did not ask for!! I have used TurboTax for years and have been very satisfied with my experience. I do all my children's taxes also. This year it charged me an extra $199 for live help which I did not request or use. I tried numerous ways to remove this and to no avail. Help topics do not help. After an hour of trying to fix this I gave up and processed it due to frustration. I will no longer use turbo tax for my taxes or my children's taxes. There are many other free services for taxes that won't take my money like you did.
Date published: 2022-02-22
Rated 5 out of 5 by from Live agent was great I got to get the best experience ever this yer with turbo because of the agent that was that walked me through it. She needs a raise
Date published: 2022-02-22
Rated 5 out of 5 by from Grant Woods Review TurboTax does a great job of making sure you get all the accurate information needed to ensure your taxes are done correctly.
Date published: 2022-02-22
Rated 4 out of 5 by from Makes it easy TTax makes doing my taxes each year pretty easy and I appreciate it.
Date published: 2022-02-22
Rated 4 out of 5 by from GOOD AND HELPFUL BUT A BIT PRICEY It does make it fast and easy but I wish using a tax professional on it didn't cost so much extra. With the economy the way it is filing is a huge deal for households like mine and any help is greatly appreciated and needed. Cost is a huge factor and I will say this is the most affordable option.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Amazing it made doin taxes extremely easy and very non stressful, i would definatly recommend
Date published: 2022-02-22
Rated 5 out of 5 by from User friendly Always easy to use! Been using for years and years now!
Date published: 2022-02-22
Rated 4 out of 5 by from Turbo tax is awesome This is my first time ever doing this and everything was so simple and explained well to the point
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is great I found the program easy to use. I did not engage with any of the customer service reps.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is sneaky! This year Turbo Tax add a sneaky way of making more money by adding, no option out additional $39 to filing your Federal and State together. Next year I am going with a different service.
Date published: 2022-02-22
Rated 1 out of 5 by from Charged for product I did not ask for!! I have used TurboTax for years and have been very satisfied with my experience. I do all my children's taxes also. This year it charged me an extra $199 for live help which I did not request or use. I tried numerous ways to remove this and to no avail. Help topics do not help. After an hour of trying to fix this I gave up and processed it due to frustration. I will no longer use turbo tax for my taxes or my children's taxes. There are many other free services for taxes that won't take my money like you did.
Date published: 2022-02-22
Rated 5 out of 5 by from Live agent was great I got to get the best experience ever this yer with turbo because of the agent that was that walked me through it. She needs a raise
Date published: 2022-02-22
Rated 5 out of 5 by from Grant Woods Review TurboTax does a great job of making sure you get all the accurate information needed to ensure your taxes are done correctly.
Date published: 2022-02-22
Rated 4 out of 5 by from Makes it easy TTax makes doing my taxes each year pretty easy and I appreciate it.
Date published: 2022-02-22
Rated 4 out of 5 by from GOOD AND HELPFUL BUT A BIT PRICEY It does make it fast and easy but I wish using a tax professional on it didn't cost so much extra. With the economy the way it is filing is a huge deal for households like mine and any help is greatly appreciated and needed. Cost is a huge factor and I will say this is the most affordable option.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Amazing it made doin taxes extremely easy and very non stressful, i would definatly recommend
Date published: 2022-02-22
Rated 5 out of 5 by from User friendly Always easy to use! Been using for years and years now!
Date published: 2022-02-22
Rated 4 out of 5 by from Turbo tax is awesome This is my first time ever doing this and everything was so simple and explained well to the point
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is great I found the program easy to use. I did not engage with any of the customer service reps.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8973