TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Simple and Helpful Turbotax is so easy, even for young adults who have no idea what they are doing! It took 5 minutes to get on a call with an expert who screen shared and explained me through the issue super quickly! Happy to pay a little under 2 hundred dollars for the deluxe version/state for the service it provides!
Date published: 2022-03-16
Rated 1 out of 5 by from Multiple glitches Multiple steps through the process are unclear or result in errors that are difficult to resolve. Also annoyed that I pay for an intuit product, Quickbooks Online, and was unable to integrate it into my return. Not all small businesses need Quickbooks Desktop.
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and Friendly The Turbotax experts that I engaged with were all very professional, helpful, and friendly. They went above and beyond to help me and provide me with information for this tax return. They were also very punctual when it came to communication. Overall, a wonderful experience.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax Business:Going strong for 21 Years TurboTax for Business was outstanding. Been using since 2001
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome service Last year was good but this year it was even better.... my #1 option to file return
Date published: 2022-03-16
Rated 2 out of 5 by from Pathetic. Didn't e-file state tax, gave no reason We're approaching the deadline and suddenly I find out that only the federal taxes can be e-filed not the RI state taxes.
Date published: 2022-03-16
Rated 5 out of 5 by from Business Taxes This was my first time doing my business taxes on my own and it was extremely easy. It took about 30mins to complete the process and I saved $350 since I didn't have to pay my tax specialist.
Date published: 2022-03-16
Rated 3 out of 5 by from SEEMED THOROUGH THIS WAS A LONG DRAWN OUT PROCESS FOR ME, TOOK ABOUT 2 HOURS
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is the best! I had an issue with a section of my return and one of the live experts jumped right in and immediately resolved my problem!!! Turbo tax is as easy as 123 anyone could do this, I highly recommend it!
Date published: 2022-03-16
Rated 5 out of 5 by from yea great had a blast doing like this and everyone should
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 8973
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Helpful Turbotax is so easy, even for young adults who have no idea what they are doing! It took 5 minutes to get on a call with an expert who screen shared and explained me through the issue super quickly! Happy to pay a little under 2 hundred dollars for the deluxe version/state for the service it provides!
Date published: 2022-03-16
Rated 1 out of 5 by from Multiple glitches Multiple steps through the process are unclear or result in errors that are difficult to resolve. Also annoyed that I pay for an intuit product, Quickbooks Online, and was unable to integrate it into my return. Not all small businesses need Quickbooks Desktop.
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and Friendly The Turbotax experts that I engaged with were all very professional, helpful, and friendly. They went above and beyond to help me and provide me with information for this tax return. They were also very punctual when it came to communication. Overall, a wonderful experience.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax Business:Going strong for 21 Years TurboTax for Business was outstanding. Been using since 2001
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome service Last year was good but this year it was even better.... my #1 option to file return
Date published: 2022-03-16
Rated 2 out of 5 by from Pathetic. Didn't e-file state tax, gave no reason We're approaching the deadline and suddenly I find out that only the federal taxes can be e-filed not the RI state taxes.
Date published: 2022-03-16
Rated 5 out of 5 by from Business Taxes This was my first time doing my business taxes on my own and it was extremely easy. It took about 30mins to complete the process and I saved $350 since I didn't have to pay my tax specialist.
Date published: 2022-03-16
Rated 3 out of 5 by from SEEMED THOROUGH THIS WAS A LONG DRAWN OUT PROCESS FOR ME, TOOK ABOUT 2 HOURS
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is the best! I had an issue with a section of my return and one of the live experts jumped right in and immediately resolved my problem!!! Turbo tax is as easy as 123 anyone could do this, I highly recommend it!
Date published: 2022-03-16
Rated 5 out of 5 by from yea great had a blast doing like this and everyone should
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 8973