TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Beats doing it by hand Beats doing taxes by hand! But especially with business and state returns it expects you to know a lot. Sometimes the right answer to a simple question depends on knowledge of what an acronym stands for and an understanding of a complex tax situation and Turbo Tax provides NO help! My state return required detailed manipulation in the Forms mode to get rid of the bugs. The step by step method asked seemingly simple questions the answer to which would have required complex calculations that TT should have done for me.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is forcing me to do this I am forced to do this foolishness. Pay to advertise.
Date published: 2022-04-09
Rated 5 out of 5 by from Newbie toT urboTax Success Working in cyberspace to complete my return was daunting to me at first & became progressively less confusing as I stuck with it & received competent assistance. If I can do this, anyone can. I plan to file through Turbo Tax next year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is so easy to use! I've been putting off doing my taxes. But, Turbo Tax makes it so easy by walking you through each step. Their built in questions with link to the answer are so helpful in explaining everything you might question. So much easier than reading the IRS Forms!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax review It went well and was able to correct info with chat system
Date published: 2022-04-09
Rated 5 out of 5 by from Smooth and easy Bobby did an incredible job! Simple, straightforward, and easy.
Date published: 2022-04-09
Rated 3 out of 5 by from Yeah, this hurts, every year... I have such a small business, my income from it is never more than $3k, the cost to file these taxes is so high, comparatively. Unfortunately expensive for supplementary income.
Date published: 2022-04-09
Rated 3 out of 5 by from Needs some improvements Your TurboTax costed me a lot of anxiety and time by not updating basic information at the beginning of the process. You should have asked me if I still had a business. I didn't. With no business activity or income it wouldn't let me file, but kept showing me "errors", info I hadn't filled in or answered. I had to go back and paintakingly remove any reference to the business and make every entry a zero. Could have been avoided with a question or two at the beginning that then would have taken the business out of the return completely, cleanly.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Beats doing it by hand Beats doing taxes by hand! But especially with business and state returns it expects you to know a lot. Sometimes the right answer to a simple question depends on knowledge of what an acronym stands for and an understanding of a complex tax situation and Turbo Tax provides NO help! My state return required detailed manipulation in the Forms mode to get rid of the bugs. The step by step method asked seemingly simple questions the answer to which would have required complex calculations that TT should have done for me.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is forcing me to do this I am forced to do this foolishness. Pay to advertise.
Date published: 2022-04-09
Rated 5 out of 5 by from Newbie toT urboTax Success Working in cyberspace to complete my return was daunting to me at first & became progressively less confusing as I stuck with it & received competent assistance. If I can do this, anyone can. I plan to file through Turbo Tax next year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is so easy to use! I've been putting off doing my taxes. But, Turbo Tax makes it so easy by walking you through each step. Their built in questions with link to the answer are so helpful in explaining everything you might question. So much easier than reading the IRS Forms!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax review It went well and was able to correct info with chat system
Date published: 2022-04-09
Rated 5 out of 5 by from Smooth and easy Bobby did an incredible job! Simple, straightforward, and easy.
Date published: 2022-04-09
Rated 3 out of 5 by from Yeah, this hurts, every year... I have such a small business, my income from it is never more than $3k, the cost to file these taxes is so high, comparatively. Unfortunately expensive for supplementary income.
Date published: 2022-04-09
Rated 3 out of 5 by from Needs some improvements Your TurboTax costed me a lot of anxiety and time by not updating basic information at the beginning of the process. You should have asked me if I still had a business. I didn't. With no business activity or income it wouldn't let me file, but kept showing me "errors", info I hadn't filled in or answered. I had to go back and paintakingly remove any reference to the business and make every entry a zero. Could have been avoided with a question or two at the beginning that then would have taken the business out of the return completely, cleanly.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8971