TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax = Simple and Easy Being that I am not that tech savvy, I would expect for this experience to be challenging, but not with TurboTax. I have learned a lot through this process. Any questions or reservations, they're here to help. I will definitely be back next year!
Date published: 2022-02-22
Rated 3 out of 5 by from Good It was good but not what expected need a little more help in certain areas
Date published: 2022-02-22
Rated 4 out of 5 by from Quick as long as you don't need an "expert" The system is basically intuitive, and if you have a very simple return, like I do, it's very smooth to use. I had questions about something, and it took over 30 minutes to be told to go to the IRS with my questions. I did, and it was resolved in a couple of minutes.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy It is easy and convenient for me to do my taxes, I will use TurboTax again.
Date published: 2022-02-22
Rated 5 out of 5 by from turbotax is human friendly Omg! this is so easy to use, Love it the way they explain everything
Date published: 2022-02-22
Rated 1 out of 5 by from TurboTax Sucks The forms never fill correctly, the help center is never actually useful, and the people you connect with know little but cannot do anything to actually help you other than walk you through the same stupid menu that doesn't provide the right info. Also, if you have issue with the system not properly processing something such as a discount, just clear your form and refill everything out! and then it may or may not work! 8th year with turbotax will be my final.
Date published: 2022-02-22
Rated 5 out of 5 by from awesome easy to access and understand helpfulness 11111111111111111
Date published: 2022-02-22
Rated 3 out of 5 by from Honest review I have used Turbo Tax in the past. That is why I elected to use Turbo Tax again, but honestly felt that turbo tax was confusing at times and frustrating this year. Also I have a coupon for a $30 discount which I was unable to use.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax 2021 I have used Turbo Tax now for over ten years. I am generally very pleased with the product as I am with the 2021 version. It certainly makes the process easier and more friendly! I will use it again next year.
Date published: 2022-02-22
Rated 5 out of 5 by from super helpful Easy and quick! Quick and Easy! Super quick and easy!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax = Simple and Easy Being that I am not that tech savvy, I would expect for this experience to be challenging, but not with TurboTax. I have learned a lot through this process. Any questions or reservations, they're here to help. I will definitely be back next year!
Date published: 2022-02-22
Rated 3 out of 5 by from Good It was good but not what expected need a little more help in certain areas
Date published: 2022-02-22
Rated 4 out of 5 by from Quick as long as you don't need an "expert" The system is basically intuitive, and if you have a very simple return, like I do, it's very smooth to use. I had questions about something, and it took over 30 minutes to be told to go to the IRS with my questions. I did, and it was resolved in a couple of minutes.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy It is easy and convenient for me to do my taxes, I will use TurboTax again.
Date published: 2022-02-22
Rated 5 out of 5 by from turbotax is human friendly Omg! this is so easy to use, Love it the way they explain everything
Date published: 2022-02-22
Rated 1 out of 5 by from TurboTax Sucks The forms never fill correctly, the help center is never actually useful, and the people you connect with know little but cannot do anything to actually help you other than walk you through the same stupid menu that doesn't provide the right info. Also, if you have issue with the system not properly processing something such as a discount, just clear your form and refill everything out! and then it may or may not work! 8th year with turbotax will be my final.
Date published: 2022-02-22
Rated 5 out of 5 by from awesome easy to access and understand helpfulness 11111111111111111
Date published: 2022-02-22
Rated 3 out of 5 by from Honest review I have used Turbo Tax in the past. That is why I elected to use Turbo Tax again, but honestly felt that turbo tax was confusing at times and frustrating this year. Also I have a coupon for a $30 discount which I was unable to use.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax 2021 I have used Turbo Tax now for over ten years. I am generally very pleased with the product as I am with the 2021 version. It certainly makes the process easier and more friendly! I will use it again next year.
Date published: 2022-02-22
Rated 5 out of 5 by from super helpful Easy and quick! Quick and Easy! Super quick and easy!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8971