TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Incredible! Taxes are frightening but not with TURBOTAX!!!!!!!!!!!!!!!!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is Good if You Know What You're Doing I did't think that my itemized deductions were more than the standard deduction, so I was confused as to why I had to enter so much information only to be told that what I entered was less than the standard deduction. Do I have to enter so much information if I know the standard deduction is more/better?
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is the way to go Easy As Pie. Save Time And Money I am going to use this next time.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is user-friendly I love TurboTax. They update it every year to keep up with the world events. (Deployment for military, Natural Disasters, Biochemical/Biological Warfare, etc) and the ways it can/has affected you! Step by step, easy to follow instructions and it even answers questions along the way!!
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 return with turbo tax On the federal return I forgot to put my son's SSN, but turbotax didn't alert me to this. I kept wondering why it kept rejecting my head of household selection. I finally realized that they were not counting my son as a dependent because I didn't put his SSN on the form even though I had him listed as a dependent. Why didn't Turbotax alert me to this before I left the page? It took me a while to understand what was going on. That needs to be fixed. Another issue - I had to search for the 529 educational tax credit on my VA tax return. Even though information pulls from the federal form for the state, you should automatically go thru each step of the state form since their are some credits or deductibles that states have that are not offered on the federal level. Overall the experience was a little frustrating. I may use turbotax again next year. I haven't decided yet.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND AESY TO UNDESTAND I HAVE BEING USING TURBOTAX FOR OVER THREE DECADES AND I AM VERY PLEASE WITH YHE WAY IT EXPLAIN THE QUESTIONS AND VERY EASY USER FRIENDLY. THANKS
Date published: 2021-05-16
Rated 5 out of 5 by from helped me out again this year Thanks! You were a big help! I don't think I could have done it this year without you.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is the only way! Turbotax makes filing taxes easy and from home. I don't know what I would do without it.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Service and Usability Nicole, the representative I spoke with, was extremely helpful and experienced.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to follow. I had to speak to a live person twice and both were extremely helpful and walked me through the areas of my concern.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Incredible! Taxes are frightening but not with TURBOTAX!!!!!!!!!!!!!!!!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is Good if You Know What You're Doing I did't think that my itemized deductions were more than the standard deduction, so I was confused as to why I had to enter so much information only to be told that what I entered was less than the standard deduction. Do I have to enter so much information if I know the standard deduction is more/better?
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is the way to go Easy As Pie. Save Time And Money I am going to use this next time.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is user-friendly I love TurboTax. They update it every year to keep up with the world events. (Deployment for military, Natural Disasters, Biochemical/Biological Warfare, etc) and the ways it can/has affected you! Step by step, easy to follow instructions and it even answers questions along the way!!
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 return with turbo tax On the federal return I forgot to put my son's SSN, but turbotax didn't alert me to this. I kept wondering why it kept rejecting my head of household selection. I finally realized that they were not counting my son as a dependent because I didn't put his SSN on the form even though I had him listed as a dependent. Why didn't Turbotax alert me to this before I left the page? It took me a while to understand what was going on. That needs to be fixed. Another issue - I had to search for the 529 educational tax credit on my VA tax return. Even though information pulls from the federal form for the state, you should automatically go thru each step of the state form since their are some credits or deductibles that states have that are not offered on the federal level. Overall the experience was a little frustrating. I may use turbotax again next year. I haven't decided yet.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME AND AESY TO UNDESTAND I HAVE BEING USING TURBOTAX FOR OVER THREE DECADES AND I AM VERY PLEASE WITH YHE WAY IT EXPLAIN THE QUESTIONS AND VERY EASY USER FRIENDLY. THANKS
Date published: 2021-05-16
Rated 5 out of 5 by from helped me out again this year Thanks! You were a big help! I don't think I could have done it this year without you.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is the only way! Turbotax makes filing taxes easy and from home. I don't know what I would do without it.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Service and Usability Nicole, the representative I spoke with, was extremely helpful and experienced.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very easy to follow. I had to speak to a live person twice and both were extremely helpful and walked me through the areas of my concern.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 898