TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax really simplified my Federal and State tax preparation and filing.
Date published: 2021-05-17
Rated 4 out of 5 by from TT is awesome but I had issue, prob needed IT help I did not have a 1099g so I put the gambling winnings in, $2000. A later date I called and received the 1099g information, put the information in, it would not let me delete or remove the prior $2000, so showed $4000 gambling income. I spent a couple days deleting, signing out, everything I could to remove the initial $2000 from gambling winnings, would not delete. I called in and had your employee help and review, she could not figure out a way to remove the initial $2000, so I had to "fudge" the form and add $1. instead of $2000 to show the $2000 winnings. Somehow that was locked into memory, could not remove from Turbotax
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent and easy application to file a return I am using turbo tax for couple of years. It is super easy and seamless integration
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointing TurboTax Experience Been using TT Deluxe for many years. This year's version had an extremely poor user interface. Purchased CD version and installation was problematic. Used on Windows 10 OS. Pop up windows for Help and filing taxes did not work at all. Cursors did not show up in fields and text was invisible. Had to toggle screen resolution and scale settings continuously just to see input information. Will not use TT again if this is not resolved.
Date published: 2021-05-17
Rated 3 out of 5 by from good its ok , didn't like going deluxe , seemed unnecessary but cumbersome
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow clear instructions!!! Easy to follow clear instructions makes it easy and almost fun to file my taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes it SO easy! Taxes are the worst, but Turbo Taxes' helpful and user friendly software makes it so much better!
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful Assistants Customer Support help for any of my questions, was awesome!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is awesome i would recommend turbo tax to anyone. Great tool!
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax Live I apparantly clicked turbo tax live, not knowing what it was or that it wasn't needed and I had to pay for it. It was not clear and when I found out what it was after the fact it said I could only take it off if I started the claim all over. That is ridiculous. Everything else was great! Not glad it cost me more money for something I didn't use.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 898
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax really simplified my Federal and State tax preparation and filing.
Date published: 2021-05-17
Rated 4 out of 5 by from TT is awesome but I had issue, prob needed IT help I did not have a 1099g so I put the gambling winnings in, $2000. A later date I called and received the 1099g information, put the information in, it would not let me delete or remove the prior $2000, so showed $4000 gambling income. I spent a couple days deleting, signing out, everything I could to remove the initial $2000 from gambling winnings, would not delete. I called in and had your employee help and review, she could not figure out a way to remove the initial $2000, so I had to "fudge" the form and add $1. instead of $2000 to show the $2000 winnings. Somehow that was locked into memory, could not remove from Turbotax
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent and easy application to file a return I am using turbo tax for couple of years. It is super easy and seamless integration
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointing TurboTax Experience Been using TT Deluxe for many years. This year's version had an extremely poor user interface. Purchased CD version and installation was problematic. Used on Windows 10 OS. Pop up windows for Help and filing taxes did not work at all. Cursors did not show up in fields and text was invisible. Had to toggle screen resolution and scale settings continuously just to see input information. Will not use TT again if this is not resolved.
Date published: 2021-05-17
Rated 3 out of 5 by from good its ok , didn't like going deluxe , seemed unnecessary but cumbersome
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow clear instructions!!! Easy to follow clear instructions makes it easy and almost fun to file my taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax makes it SO easy! Taxes are the worst, but Turbo Taxes' helpful and user friendly software makes it so much better!
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful Assistants Customer Support help for any of my questions, was awesome!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is awesome i would recommend turbo tax to anyone. Great tool!
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax Live I apparantly clicked turbo tax live, not knowing what it was or that it wasn't needed and I had to pay for it. It was not clear and when I found out what it was after the fact it said I could only take it off if I started the claim all over. That is ridiculous. Everything else was great! Not glad it cost me more money for something I didn't use.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 898