TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent service My tax expert helped me to file the taxes once i shared all the documents they need. Responds very quickly to any questions and helped to clear all my doubts
Date published: 2022-03-09
Rated 4 out of 5 by from Helpful My tax expert was professional and knowledgeable. I had some question about my taxes and they were able to answer them.
Date published: 2022-03-09
Rated 5 out of 5 by from Great! Takes long because I rather put my own information but it works becaues i want to make sure all my information is correct.
Date published: 2022-03-09
Rated 4 out of 5 by from good it is easy to follow I work for only one day. and i am not very good in English. Next year, I will continue to use this software. I hope to finish my tax return faster.
Date published: 2022-03-09
Rated 5 out of 5 by from Amazing! Both Philip and Debra were amazing to work with! Extremely happy with the result, looking forward to working with TurboTax again next year!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbotax is great Great help from a live person .and answer all my question .
Date published: 2022-03-09
Rated 2 out of 5 by from Acceptable Turbotax is pretty intuitive to use but my issue with them is the pricing. They grab you with the cheap software costs but any additional service after that such as adding a new state or filing state tax costs more than the software itself. I understand this business model is where they make more money on the services after the initial software purchase. Very conniving and not at all appreciated here
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax The best ever. She was amazing and on top of it. Answered my message promptly. Got me back a greet refund.
Date published: 2022-03-09
Rated 3 out of 5 by from it is becoming complicated for the agents as well have to call multiple times to fix errors, don't rely on the w2 image
Date published: 2022-03-09
Rated 4 out of 5 by from I like the TurboTax Program This was not an easy process for me as communication was not consistent.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 8966
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service My tax expert helped me to file the taxes once i shared all the documents they need. Responds very quickly to any questions and helped to clear all my doubts
Date published: 2022-03-09
Rated 4 out of 5 by from Helpful My tax expert was professional and knowledgeable. I had some question about my taxes and they were able to answer them.
Date published: 2022-03-09
Rated 5 out of 5 by from Great! Takes long because I rather put my own information but it works becaues i want to make sure all my information is correct.
Date published: 2022-03-09
Rated 4 out of 5 by from good it is easy to follow I work for only one day. and i am not very good in English. Next year, I will continue to use this software. I hope to finish my tax return faster.
Date published: 2022-03-09
Rated 5 out of 5 by from Amazing! Both Philip and Debra were amazing to work with! Extremely happy with the result, looking forward to working with TurboTax again next year!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbotax is great Great help from a live person .and answer all my question .
Date published: 2022-03-09
Rated 2 out of 5 by from Acceptable Turbotax is pretty intuitive to use but my issue with them is the pricing. They grab you with the cheap software costs but any additional service after that such as adding a new state or filing state tax costs more than the software itself. I understand this business model is where they make more money on the services after the initial software purchase. Very conniving and not at all appreciated here
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax The best ever. She was amazing and on top of it. Answered my message promptly. Got me back a greet refund.
Date published: 2022-03-09
Rated 3 out of 5 by from it is becoming complicated for the agents as well have to call multiple times to fix errors, don't rely on the w2 image
Date published: 2022-03-09
Rated 4 out of 5 by from I like the TurboTax Program This was not an easy process for me as communication was not consistent.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 8966