TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Always User friendly i have used turbotax for the third year in a row and have been satisfied with the service so far.
Date published: 2022-02-22
Rated 5 out of 5 by from Great product at no cost! My CPA did a wonderful job assisting me through any issues to get my taxes filed quickly and helped me understand everything along the way. Best of all, Full Service was free this year. I'll be using this next year if that is the case as well!
Date published: 2022-02-22
Rated 5 out of 5 by from Soooo Easy Turbo Tax makes it easy by asking questions I wouldn't have even thought to ask, and has information links that enable me to understand what each section means. I don't like that it's a $40 fee to have the Audit Defense come out of your refund, but you can negate that by putting it on a credit card.
Date published: 2022-02-22
Rated 3 out of 5 by from Hidden fees I've always used turbo but now since we have crypto or cashapp I do understand we need to upgrade but you guys never mentioned it would be around 500 dollars
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Seamless, very easy to follow. Live representative did great.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service This year the taxes were a breeze thanks to Michelle the tax expert. She’s an exceptional worker with the best attitude and great demeanor and her skills for communication are beyond.
Date published: 2022-02-22
Rated 3 out of 5 by from NOT AWESOME I CLICKED ON THE ASSISTANCE IN THE BEGINNING BUT THE FIRST QUESTION I ASKED WAS NOT ANSWERED I WAS GIVEN A RESPONSE SAYING SOMEHING ABOUT RESEARCH THE ANSWER. I KEPT TRYINH TO GET OUT OF THE ASSISTED THING BECAUSE I FELT I SHOULE NOT HAVE TO PAY FOR SERVICES I DID NOT GET. BUT LATER I ASKED ANOTHE QUESTION AN I GOT A CALL.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Makes Everyone a Tax Expert I love Turbo Tax. It is so easy to do. It use to take me many hours to do my taxes by hand.
Date published: 2022-02-22
Rated 5 out of 5 by from AMAZING AND TIMELY SPEEDY AND I LOVE THE REVIEW OF ALL INFORMATION I AM VERY IMPRESSED AS A SENIOR
Date published: 2022-02-22
Rated 5 out of 5 by from AWESOMENESS EASY TO USE, STEP BY STEP INSTRUCTIONS WERE GREAT.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8964
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always User friendly i have used turbotax for the third year in a row and have been satisfied with the service so far.
Date published: 2022-02-22
Rated 5 out of 5 by from Great product at no cost! My CPA did a wonderful job assisting me through any issues to get my taxes filed quickly and helped me understand everything along the way. Best of all, Full Service was free this year. I'll be using this next year if that is the case as well!
Date published: 2022-02-22
Rated 5 out of 5 by from Soooo Easy Turbo Tax makes it easy by asking questions I wouldn't have even thought to ask, and has information links that enable me to understand what each section means. I don't like that it's a $40 fee to have the Audit Defense come out of your refund, but you can negate that by putting it on a credit card.
Date published: 2022-02-22
Rated 3 out of 5 by from Hidden fees I've always used turbo but now since we have crypto or cashapp I do understand we need to upgrade but you guys never mentioned it would be around 500 dollars
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Seamless, very easy to follow. Live representative did great.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service This year the taxes were a breeze thanks to Michelle the tax expert. She’s an exceptional worker with the best attitude and great demeanor and her skills for communication are beyond.
Date published: 2022-02-22
Rated 3 out of 5 by from NOT AWESOME I CLICKED ON THE ASSISTANCE IN THE BEGINNING BUT THE FIRST QUESTION I ASKED WAS NOT ANSWERED I WAS GIVEN A RESPONSE SAYING SOMEHING ABOUT RESEARCH THE ANSWER. I KEPT TRYINH TO GET OUT OF THE ASSISTED THING BECAUSE I FELT I SHOULE NOT HAVE TO PAY FOR SERVICES I DID NOT GET. BUT LATER I ASKED ANOTHE QUESTION AN I GOT A CALL.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Makes Everyone a Tax Expert I love Turbo Tax. It is so easy to do. It use to take me many hours to do my taxes by hand.
Date published: 2022-02-22
Rated 5 out of 5 by from AMAZING AND TIMELY SPEEDY AND I LOVE THE REVIEW OF ALL INFORMATION I AM VERY IMPRESSED AS A SENIOR
Date published: 2022-02-22
Rated 5 out of 5 by from AWESOMENESS EASY TO USE, STEP BY STEP INSTRUCTIONS WERE GREAT.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8964