TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Free was Off the Charts Easy AAA+++ 10-10-10 Very Happy with this year 2022 return using TurboTax! I will be using it every year hence forth!
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Working with Turbo Tax is easy and painless. I am very pleased with my Tax Expert.
Date published: 2023-02-27
Rated 5 out of 5 by from WORKS LIKE A CHARM Used this software for numerous years. Never a problem. Great help when needed.
Date published: 2023-02-27
Rated 2 out of 5 by from Does the job but..... I'm able to use this to file my business tax return so in that respect, its serviceable. However, I have to maintain a spare windows computer just so that I can do it each year since it's not available online and there isn't a mac version. Both seem crazy in 2022. Some of the balance checks being at the dollar level vs at a cents level make it a little painful to reconcile since books are recorded to the penny and rounding up each item first doesn't necessary get to the same final number if you did that and then rounded. There are also some error checks that seem wrong or just don't explain. Would love to see that process cleaned up as it makes getting from nearly ready to file to actually ready to file pretty painful. All that said, once again, its serviceable and I'm able to file my return. When I have my accountant review before filing, he's always impressed so I'm not sure if I'm nitpicking too much, but it does feel like this is more complicated than needed.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy as can be Love the simplicity of this program. Didn’t get much back but didn’t have to pay for someone to do my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from turbo tax is great! turbotax has helped me with my taxes for over 3 years now and i couldnt do it without them. thx a lot! (military member)
Date published: 2023-02-27
Rated 4 out of 5 by from Pretty easy way to file I had to review several times and open lots of explanation boxes in order to ensure I was doing it correctly. I may consider a different, in person service, next year. I found the end of the filing procedure annoying with the amount of special add-on service offers.
Date published: 2023-02-27
Rated 5 out of 5 by from Oh my goodness. Turbo Tax is so great! All the questions help SO much. And I love that my investment 1099s are imported. Seriously, it took me as long to prep for the accountant as it did for my WHOLE tax return using TurboTax!!
Date published: 2023-02-27
Rated 3 out of 5 by from Not bad Not bad. Just longer than expected and turbo won’t let me move on not unless I leave a review which was annoying
Date published: 2023-02-27
Rated 5 out of 5 by from Piece of Cake Very Easy, too many ads. Will use TurboTax again, see you next year!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Free was Off the Charts Easy AAA+++ 10-10-10 Very Happy with this year 2022 return using TurboTax! I will be using it every year hence forth!
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Working with Turbo Tax is easy and painless. I am very pleased with my Tax Expert.
Date published: 2023-02-27
Rated 5 out of 5 by from WORKS LIKE A CHARM Used this software for numerous years. Never a problem. Great help when needed.
Date published: 2023-02-27
Rated 2 out of 5 by from Does the job but..... I'm able to use this to file my business tax return so in that respect, its serviceable. However, I have to maintain a spare windows computer just so that I can do it each year since it's not available online and there isn't a mac version. Both seem crazy in 2022. Some of the balance checks being at the dollar level vs at a cents level make it a little painful to reconcile since books are recorded to the penny and rounding up each item first doesn't necessary get to the same final number if you did that and then rounded. There are also some error checks that seem wrong or just don't explain. Would love to see that process cleaned up as it makes getting from nearly ready to file to actually ready to file pretty painful. All that said, once again, its serviceable and I'm able to file my return. When I have my accountant review before filing, he's always impressed so I'm not sure if I'm nitpicking too much, but it does feel like this is more complicated than needed.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy as can be Love the simplicity of this program. Didn’t get much back but didn’t have to pay for someone to do my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from turbo tax is great! turbotax has helped me with my taxes for over 3 years now and i couldnt do it without them. thx a lot! (military member)
Date published: 2023-02-27
Rated 4 out of 5 by from Pretty easy way to file I had to review several times and open lots of explanation boxes in order to ensure I was doing it correctly. I may consider a different, in person service, next year. I found the end of the filing procedure annoying with the amount of special add-on service offers.
Date published: 2023-02-27
Rated 5 out of 5 by from Oh my goodness. Turbo Tax is so great! All the questions help SO much. And I love that my investment 1099s are imported. Seriously, it took me as long to prep for the accountant as it did for my WHOLE tax return using TurboTax!!
Date published: 2023-02-27
Rated 3 out of 5 by from Not bad Not bad. Just longer than expected and turbo won’t let me move on not unless I leave a review which was annoying
Date published: 2023-02-27
Rated 5 out of 5 by from Piece of Cake Very Easy, too many ads. Will use TurboTax again, see you next year!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8963