TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from SAVES SO MUCH TIME AND IS ACCURATE VERY EASY,ACCURATE,FAST,AND PEACE OF MIND KNOWING ITS BEEN DONE PROPERLY
Date published: 2021-03-02
Rated 5 out of 5 by from Tax help Great!!!! I will use turbo tax again. Wonderful help
Date published: 2021-03-02
Rated 2 out of 5 by from Please fix the 1099-NEC Form Glitch! Everything was great, as usual, until I was at the final screen and kept getting a message to fix 2 issues with the Federal section. Then the fun began (sarcasm)! I kept getting two screens asking for 1099-NEC info for FEIN and other filing information. Only problem is that I don't have self-income or any schedule C anywhere on the return. It took me an extra hour and half to search the internet for a fix. I also waited for a support call and still haven't gotten one. Until I finally figured out how to delete the 1099-NEC forms, the only option given was to print and mail the forms. Unacceptable for the amount of time invested and the charge for the service. May impact me using TurboTax again next year. Please fix this very frustrating glitch with the software!
Date published: 2021-03-02
Rated 5 out of 5 by from Great Software Quick and easy with plenty of options to chose from
Date published: 2021-03-02
Rated 3 out of 5 by from Good - but only to a Point I use TurboTax Business only to file 1065 & K-1s for a single rental house my siblings inherited. Any capability to print or copy pages with error text is blocked. An 'error' "Form 4562 Section 179 Summary Line 10" identified during review was nearly impossible to decipher and resolve with the info provided. After 4 hrs. of my time plus 1 hour with Customer support. I stumbled on the ANSWER - buried in 'Line 10' notes of the form. A direct link to the page or incorporating the message onto the problem message is needed.
Date published: 2021-03-02
Rated 5 out of 5 by from First timer and grateful My first time filling taxes, didn't like the upgrades being pushed all the time but I understand
Date published: 2021-03-02
Rated 5 out of 5 by from Simple! Thank you for helping me with my taxes it was easier than I'd expected!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for about 6 years/ It's easy and the prep helpers are always available either by phone, or email. Their responses are quick and easy to understand
Date published: 2021-03-02
Rated 4 out of 5 by from Easy Easy to understand and turbo tax was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Peasy Very easy to navigate, and enter data. I would recommend.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SAVES SO MUCH TIME AND IS ACCURATE VERY EASY,ACCURATE,FAST,AND PEACE OF MIND KNOWING ITS BEEN DONE PROPERLY
Date published: 2021-03-02
Rated 5 out of 5 by from Tax help Great!!!! I will use turbo tax again. Wonderful help
Date published: 2021-03-02
Rated 2 out of 5 by from Please fix the 1099-NEC Form Glitch! Everything was great, as usual, until I was at the final screen and kept getting a message to fix 2 issues with the Federal section. Then the fun began (sarcasm)! I kept getting two screens asking for 1099-NEC info for FEIN and other filing information. Only problem is that I don't have self-income or any schedule C anywhere on the return. It took me an extra hour and half to search the internet for a fix. I also waited for a support call and still haven't gotten one. Until I finally figured out how to delete the 1099-NEC forms, the only option given was to print and mail the forms. Unacceptable for the amount of time invested and the charge for the service. May impact me using TurboTax again next year. Please fix this very frustrating glitch with the software!
Date published: 2021-03-02
Rated 5 out of 5 by from Great Software Quick and easy with plenty of options to chose from
Date published: 2021-03-02
Rated 3 out of 5 by from Good - but only to a Point I use TurboTax Business only to file 1065 & K-1s for a single rental house my siblings inherited. Any capability to print or copy pages with error text is blocked. An 'error' "Form 4562 Section 179 Summary Line 10" identified during review was nearly impossible to decipher and resolve with the info provided. After 4 hrs. of my time plus 1 hour with Customer support. I stumbled on the ANSWER - buried in 'Line 10' notes of the form. A direct link to the page or incorporating the message onto the problem message is needed.
Date published: 2021-03-02
Rated 5 out of 5 by from First timer and grateful My first time filling taxes, didn't like the upgrades being pushed all the time but I understand
Date published: 2021-03-02
Rated 5 out of 5 by from Simple! Thank you for helping me with my taxes it was easier than I'd expected!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for about 6 years/ It's easy and the prep helpers are always available either by phone, or email. Their responses are quick and easy to understand
Date published: 2021-03-02
Rated 4 out of 5 by from Easy Easy to understand and turbo tax was very helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Peasy Very easy to navigate, and enter data. I would recommend.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8963