TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Berliner74 from
Love turbo tax!
Turbo tax is always easy to use. I won't use anyone else when I prepare my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by
Kmarler22 from
Simple and good
First time using turbo tax to file my taxes and it was the easiest thing ever. Joseph was on top of getting all of my things done in a timely manner
Date published: 2022-03-21
Rated 2 out of 5 by
GEM52685 from
usually awesome but this year lots of glitches
I've used turbo tax for almost 10 years. Every year before I would give it 5 stars. This year there were lots of glitches. Going over the same information multiple times resulting in multiple entries. The "jump to" hyperlink to help enter forms would not generate. I had to wait for someone from TurboTax to call me. None of their instructions helped. They eventually had to tell me where to find the entry points for me remaining forms. Hopefully next year they work out the bugs again.
Date published: 2022-03-21
Rated 5 out of 5 by
jjohnson62 from
Can't get any easier than this.
They would literally have to come into your home and do your taxes from there to make it easier than it is now. LOL This is my 6th yr with Turbo Tax and it just gets better every time I use it.
Date published: 2022-03-21
Rated 5 out of 5 by
Johnny_9 from
The service matches the hype
I fell very confident about my taxes this year knowing they were in the hands of real professionals.
Date published: 2022-03-21
Rated 3 out of 5 by
Bother34234 from
Where are the Americans?
No better way to exclude Americans than to use foreigners for its imagery. Where are the Americans?
Date published: 2022-03-21
Rated 5 out of 5 by
Daniel1961 from
Great
So easy for me to understand and comprehend I was so happy
Date published: 2022-03-21
Rated 5 out of 5 by
catherinestuart77 from
TurboTax FOR LIFE!
Customer service is incredible, the screen share option when on the phone with support is so helpful, and I'll forever use TurboTax!
Date published: 2022-03-21
Rated 5 out of 5 by
motordoc from
turbo tax is alright
tax consultant was great but i did not get the $20.00 discount i was promised
Date published: 2022-03-21
Rated 3 out of 5 by
EsMPG from
Jumping from sections
kept jumping from one section to the other before completion.
All TurboTax® Offerings Reviews - Page 8961
Date published: 2022-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Berliner74 from
Love turbo tax!
Turbo tax is always easy to use. I won't use anyone else when I prepare my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by
Kmarler22 from
Simple and good
First time using turbo tax to file my taxes and it was the easiest thing ever. Joseph was on top of getting all of my things done in a timely manner
Date published: 2022-03-21
Rated 2 out of 5 by
GEM52685 from
usually awesome but this year lots of glitches
I've used turbo tax for almost 10 years. Every year before I would give it 5 stars. This year there were lots of glitches. Going over the same information multiple times resulting in multiple entries. The "jump to" hyperlink to help enter forms would not generate. I had to wait for someone from TurboTax to call me. None of their instructions helped. They eventually had to tell me where to find the entry points for me remaining forms. Hopefully next year they work out the bugs again.
Date published: 2022-03-21
Rated 5 out of 5 by
jjohnson62 from
Can't get any easier than this.
They would literally have to come into your home and do your taxes from there to make it easier than it is now. LOL This is my 6th yr with Turbo Tax and it just gets better every time I use it.
Date published: 2022-03-21
Rated 5 out of 5 by
Johnny_9 from
The service matches the hype
I fell very confident about my taxes this year knowing they were in the hands of real professionals.
Date published: 2022-03-21
Rated 3 out of 5 by
Bother34234 from
Where are the Americans?
No better way to exclude Americans than to use foreigners for its imagery. Where are the Americans?
Date published: 2022-03-21
Rated 5 out of 5 by
Daniel1961 from
Great
So easy for me to understand and comprehend I was so happy
Date published: 2022-03-21
Rated 5 out of 5 by
catherinestuart77 from
TurboTax FOR LIFE!
Customer service is incredible, the screen share option when on the phone with support is so helpful, and I'll forever use TurboTax!
Date published: 2022-03-21
Rated 5 out of 5 by
motordoc from
turbo tax is alright
tax consultant was great but i did not get the $20.00 discount i was promised
Date published: 2022-03-21
Rated 3 out of 5 by
EsMPG from
Jumping from sections
kept jumping from one section to the other before completion.
All TurboTax® Offerings Reviews - Page 8961
Date published: 2022-03-21