TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax was very easy to use. I loved the simple questions. the large text was a great surprise.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy quick quick and easy. will use again. i have used many times
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Works Tax experts were knowledgeable and helpful in guiding us through a few snags in the process. Enjoyed working with them.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS GREAT I had a pleasant filing experience. Hints and explanations were helpful, too.
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for a weird worksheet As usual TurboTax took care of all the hard stuff. But as usual, there was one worksheet it didn't get right, that it kept asking me to fix. This is stupid. They need to code it so that there are NO lingering weird worksheets for me to figure out.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
Rated 3 out of 5 by from I expected the fee to be less that going somewhere The agent Jeff was very helpful. I didn't expect the fee to be so high and to have to pay extra for filing CO state taxes. Last year filing with another company with them doing it was much less than what your fees are
Date published: 2021-05-16
Rated 5 out of 5 by from TAXES! I was nervous because I got a good job this last year, I had a balance due, but the program was easy to use.
Date published: 2021-05-16
Rated 5 out of 5 by from She was awwesome I think Kel was the very easy to work with and we did them quickly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Good I have used Turbo Tax for years and it is a great tool. I was a little disappointed when I tried to search for where to enter information from a 1099-S form that I received. The information was a little confusing and not very direct.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax was very easy to use. I loved the simple questions. the large text was a great surprise.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy quick quick and easy. will use again. i have used many times
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Works Tax experts were knowledgeable and helpful in guiding us through a few snags in the process. Enjoyed working with them.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS GREAT I had a pleasant filing experience. Hints and explanations were helpful, too.
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for a weird worksheet As usual TurboTax took care of all the hard stuff. But as usual, there was one worksheet it didn't get right, that it kept asking me to fix. This is stupid. They need to code it so that there are NO lingering weird worksheets for me to figure out.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
Rated 3 out of 5 by from I expected the fee to be less that going somewhere The agent Jeff was very helpful. I didn't expect the fee to be so high and to have to pay extra for filing CO state taxes. Last year filing with another company with them doing it was much less than what your fees are
Date published: 2021-05-16
Rated 5 out of 5 by from TAXES! I was nervous because I got a good job this last year, I had a balance due, but the program was easy to use.
Date published: 2021-05-16
Rated 5 out of 5 by from She was awwesome I think Kel was the very easy to work with and we did them quickly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Good I have used Turbo Tax for years and it is a great tool. I was a little disappointed when I tried to search for where to enter information from a 1099-S form that I received. The information was a little confusing and not very direct.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 897