TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using Turbo Tax for Years - I love it ! I have been completing my own taxes confidently for years with Turbo Tax. The fact that my data i saved from the previous year makes it super fast. And in the instances I changed jobs, the ability to automatically upload my W-2 from Gusto such a time saver and I know I didn't enter any numbers incorrectly. Overall Turbo Tax makes completing my taxes an enjoyable process every year.
Date published: 2023-02-28
Rated 3 out of 5 by from confusi9ng regarding state taxes When filing state taxes, the instructions indicate that I had to complete one state before completing the other state, and it was impossible to do that because TT didn't yet have the correct info for the first state. Prices were slated to increase. And, federal taxes had to be completed before state taxes could be done. I finally deleted the state tax forms and just filed federal.
Date published: 2023-02-28
Rated 5 out of 5 by from Live assistance is a great service The live assistants helped me with every question I had, and I really appreciated the help.
Date published: 2023-02-28
Rated 5 out of 5 by from Excellent Service Using it for so many years, it has never disappointed me. Easy to use, amazing customer service
Date published: 2023-02-28
Rated 5 out of 5 by from Will continue using Turbo Tax every year We've been using Turbo Tax for 12 years and plan on sticking with this annual tax resource.
Date published: 2023-02-28
Rated 5 out of 5 by from Good experience. I have used Turbo Tax for many years. I do not think competitors can give me a better experience.
Date published: 2023-02-28
Rated 5 out of 5 by from Excellent My experience with Turbo Tax was great. I will recommend turbo tax online to friends.
Date published: 2023-02-28
Rated 5 out of 5 by from Great way to file! I really like that Turbo tax keeps my data from previous years and gets the information from financial institutions quick. Going thru the whole process is very easy and with the info provided in all helps sections you understand better each step,
Date published: 2023-02-28
Rated 5 out of 5 by from Great Wonderful system for filing my Tax Returns. It answered all of my questions.
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax. I use it every year. Not only for us, but for my grown children. Very easy to navigate. And help is available if needed
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8957
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using Turbo Tax for Years - I love it ! I have been completing my own taxes confidently for years with Turbo Tax. The fact that my data i saved from the previous year makes it super fast. And in the instances I changed jobs, the ability to automatically upload my W-2 from Gusto such a time saver and I know I didn't enter any numbers incorrectly. Overall Turbo Tax makes completing my taxes an enjoyable process every year.
Date published: 2023-02-28
Rated 3 out of 5 by from confusi9ng regarding state taxes When filing state taxes, the instructions indicate that I had to complete one state before completing the other state, and it was impossible to do that because TT didn't yet have the correct info for the first state. Prices were slated to increase. And, federal taxes had to be completed before state taxes could be done. I finally deleted the state tax forms and just filed federal.
Date published: 2023-02-28
Rated 5 out of 5 by from Live assistance is a great service The live assistants helped me with every question I had, and I really appreciated the help.
Date published: 2023-02-28
Rated 5 out of 5 by from Excellent Service Using it for so many years, it has never disappointed me. Easy to use, amazing customer service
Date published: 2023-02-28
Rated 5 out of 5 by from Will continue using Turbo Tax every year We've been using Turbo Tax for 12 years and plan on sticking with this annual tax resource.
Date published: 2023-02-28
Rated 5 out of 5 by from Good experience. I have used Turbo Tax for many years. I do not think competitors can give me a better experience.
Date published: 2023-02-28
Rated 5 out of 5 by from Excellent My experience with Turbo Tax was great. I will recommend turbo tax online to friends.
Date published: 2023-02-28
Rated 5 out of 5 by from Great way to file! I really like that Turbo tax keeps my data from previous years and gets the information from financial institutions quick. Going thru the whole process is very easy and with the info provided in all helps sections you understand better each step,
Date published: 2023-02-28
Rated 5 out of 5 by from Great Wonderful system for filing my Tax Returns. It answered all of my questions.
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax. I use it every year. Not only for us, but for my grown children. Very easy to navigate. And help is available if needed
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8957