TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 3 out of 5 by
wwally33 from
TurboTax is fair as far as use goes.
Did not really like having to start over after saving the return then coming back after a couple of hours. Also prior versions had a list of where to go if you wanted to revisit certain areas. Not my best experiencee in ten years plus of using Turbo tax.
Date published: 2021-02-22
Rated 2 out of 5 by
Bucketsmcgee83 from
Turbo tax charges are shady
First they told me I need to upgrade to a 90$ plan to file my taxes because of the retirement credit. I did not contribute to retirement. When I went in to the plan review they slipped another 100$ of fees on top of the 90$. So I went back and corrected the problem qualifying for free filing. Then they told me I still had to upgrade and the plan is now 60$ so I just went with it. When I went to plan review they charged another 80$ on top of it then charged me ANOTHER 40$ to pay with my refund. Turbo tax is a shady program and this will be my last year filing with them. I'm tired of their garbage.
Date published: 2021-02-22
Rated 5 out of 5 by
Daniel2397 from
Super easy
This was the first time that I filed my taxes on my own, and the process was made simple even though I had forms of income other than a W-2.
Date published: 2021-02-22
Rated 5 out of 5 by
J9Cali from
LoveTurbo Tax
8 years in a row! Great Service Will continue to use them!
Date published: 2021-02-22
Rated 5 out of 5 by
SouthB from
Very Quick and Easy
I’ve been using them for a few years now and like the ease of doing my taxes. I also like being able to access tax experts when I have questions.
Date published: 2021-02-22
Rated 3 out of 5 by
null from
NOT FREE
So much for your Advertisement of "File for Free" I filed for $85....
Date published: 2021-02-22
Rated 5 out of 5 by
john boy2021 from
excellent program ,easy to complete
step by step process and ability to back up and make changes. interval tallies is helpful
Date published: 2021-02-22
Rated 4 out of 5 by
lharnisch15 from
2020 TT Round
Some confusion with understanding the TIAA 1099R direct rollover to my active IRA. I figured it out. Missed listing a pension (State Universities Retirement System) that had been filed for the last 6 years. Noticed the charity/donation section has been streamline GREAT!
Date published: 2021-02-22
Rated 5 out of 5 by
Creola86 from
so EASY to used
I have been using TurboTax for last 5 years. and it has been great. I love the ease of the system's step by step. Thank You
Date published: 2021-02-22
Rated 5 out of 5 by
Yeti girl from
it's great
i got help when i needed it.I used Turbo tax Deluxe
All TurboTax® Offerings Reviews - Page 8957
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
wwally33 from
TurboTax is fair as far as use goes.
Did not really like having to start over after saving the return then coming back after a couple of hours. Also prior versions had a list of where to go if you wanted to revisit certain areas. Not my best experiencee in ten years plus of using Turbo tax.
Date published: 2021-02-22
Rated 2 out of 5 by
Bucketsmcgee83 from
Turbo tax charges are shady
First they told me I need to upgrade to a 90$ plan to file my taxes because of the retirement credit. I did not contribute to retirement. When I went in to the plan review they slipped another 100$ of fees on top of the 90$. So I went back and corrected the problem qualifying for free filing. Then they told me I still had to upgrade and the plan is now 60$ so I just went with it. When I went to plan review they charged another 80$ on top of it then charged me ANOTHER 40$ to pay with my refund. Turbo tax is a shady program and this will be my last year filing with them. I'm tired of their garbage.
Date published: 2021-02-22
Rated 5 out of 5 by
Daniel2397 from
Super easy
This was the first time that I filed my taxes on my own, and the process was made simple even though I had forms of income other than a W-2.
Date published: 2021-02-22
Rated 5 out of 5 by
J9Cali from
LoveTurbo Tax
8 years in a row! Great Service Will continue to use them!
Date published: 2021-02-22
Rated 5 out of 5 by
SouthB from
Very Quick and Easy
I’ve been using them for a few years now and like the ease of doing my taxes. I also like being able to access tax experts when I have questions.
Date published: 2021-02-22
Rated 3 out of 5 by
null from
NOT FREE
So much for your Advertisement of "File for Free" I filed for $85....
Date published: 2021-02-22
Rated 5 out of 5 by
john boy2021 from
excellent program ,easy to complete
step by step process and ability to back up and make changes. interval tallies is helpful
Date published: 2021-02-22
Rated 4 out of 5 by
lharnisch15 from
2020 TT Round
Some confusion with understanding the TIAA 1099R direct rollover to my active IRA. I figured it out. Missed listing a pension (State Universities Retirement System) that had been filed for the last 6 years. Noticed the charity/donation section has been streamline GREAT!
Date published: 2021-02-22
Rated 5 out of 5 by
Creola86 from
so EASY to used
I have been using TurboTax for last 5 years. and it has been great. I love the ease of the system's step by step. Thank You
Date published: 2021-02-22
Rated 5 out of 5 by
Yeti girl from
it's great
i got help when i needed it.I used Turbo tax Deluxe
All TurboTax® Offerings Reviews - Page 8957
Date published: 2021-02-22