TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pricy with hidden fees. TurboTax is convenient since you can file your taxes from your computer. However, it will not be necessarily cheaper than going to a local accountant. If you invested on stocks, even if you had no earnings, the free version does not longer apply, not even the deluxe, you will have to pay for premium services. The price comes out to be about the same that you will pay locally while doing all the work yourself. The e-filing is convenient and there is help if you need it, but realistically you are paying to do the job yourself. If anything, you are paying for the convenience of the site, but the cost might become an inconvenience for some. I only recommend if you only have a W2 and no other filing documents to submit. Go to your local account if you invest in stocks or are self-employed in any way.
Date published: 2023-02-27
Rated 1 out of 5 by from FREE=SCAM Don't bother falling for the free approach if you even paid into an IRA or did anything at all, breathed too heavy. They will charge you service after service and give no option but to cancel all the work you did to file OR cough up their money + fees after diluted advertisement. Also, paywall for everything, including accessing past returns.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo Tax Awesom It's very easy to use and the step-by-step instructions make it easier!
Date published: 2023-02-27
Rated 5 out of 5 by from phone service had a problem called turbo tax and fixed in under 1 minute
Date published: 2023-02-27
Rated 5 out of 5 by from Love turbotax, they are awesome!! The turbotax people are very friendly and great at helping do your taxes and very fast..I would highly recommend
Date published: 2023-02-27
Rated 5 out of 5 by from I've Been With Turbo Tax For Over 3 years!!!! The agent that assisted me today gave me the wrong information. She gave me a quick answer and then was very short with me.
Date published: 2023-02-27
Rated 5 out of 5 by from Evaluating Turbo Tax Full Service Loved having Theresa do my taxes for me. I felt confident that she was using her knowledge to help me get the greatest refund possible. She was very personable and easy to talk with, and extremely patient. Best of all, I didn't have to leave my home to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Great service. Very well done. Very helpful clear and efficient. Thanks.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome!!! Easy to use, help me to get my Tax Returns done quickly and accurately.
Date published: 2023-02-27
Rated 5 out of 5 by from oh my god i'm done very difficult for me as this was the first time utilizing this software. so i engaged an assistant to help me. she got me through the major hurtles. she was very patient with me as i was not very knowledgeable with the process.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pricy with hidden fees. TurboTax is convenient since you can file your taxes from your computer. However, it will not be necessarily cheaper than going to a local accountant. If you invested on stocks, even if you had no earnings, the free version does not longer apply, not even the deluxe, you will have to pay for premium services. The price comes out to be about the same that you will pay locally while doing all the work yourself. The e-filing is convenient and there is help if you need it, but realistically you are paying to do the job yourself. If anything, you are paying for the convenience of the site, but the cost might become an inconvenience for some. I only recommend if you only have a W2 and no other filing documents to submit. Go to your local account if you invest in stocks or are self-employed in any way.
Date published: 2023-02-27
Rated 1 out of 5 by from FREE=SCAM Don't bother falling for the free approach if you even paid into an IRA or did anything at all, breathed too heavy. They will charge you service after service and give no option but to cancel all the work you did to file OR cough up their money + fees after diluted advertisement. Also, paywall for everything, including accessing past returns.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo Tax Awesom It's very easy to use and the step-by-step instructions make it easier!
Date published: 2023-02-27
Rated 5 out of 5 by from phone service had a problem called turbo tax and fixed in under 1 minute
Date published: 2023-02-27
Rated 5 out of 5 by from Love turbotax, they are awesome!! The turbotax people are very friendly and great at helping do your taxes and very fast..I would highly recommend
Date published: 2023-02-27
Rated 5 out of 5 by from I've Been With Turbo Tax For Over 3 years!!!! The agent that assisted me today gave me the wrong information. She gave me a quick answer and then was very short with me.
Date published: 2023-02-27
Rated 5 out of 5 by from Evaluating Turbo Tax Full Service Loved having Theresa do my taxes for me. I felt confident that she was using her knowledge to help me get the greatest refund possible. She was very personable and easy to talk with, and extremely patient. Best of all, I didn't have to leave my home to file my taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Great service. Very well done. Very helpful clear and efficient. Thanks.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome!!! Easy to use, help me to get my Tax Returns done quickly and accurately.
Date published: 2023-02-27
Rated 5 out of 5 by from oh my god i'm done very difficult for me as this was the first time utilizing this software. so i engaged an assistant to help me. she got me through the major hurtles. she was very patient with me as i was not very knowledgeable with the process.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8955