TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TURBO TAX is easy to use yet thorough! Even thought I have rental property and have sold my primary home this year as well as taken distributions from 401k plans, Turbo Tax, was easy to use. Of course, the bulk of my time was preparing my input documents and calcs that I entered into the prompts. I do wish however that estimated taxes be better calculated. Especially when there are one time events (house sale, end of rental property activity) that seem to influence next year's tax rates/taxes. As of the present, Turbo Tax calculates Estimated Taxes without consideration for these one time items, which will influence this year's tax situation.
Date published: 2023-02-28
Rated 3 out of 5 by from Too many fees It cost me 257 dollars to file because I had some cryptocurrency and investments.
Date published: 2023-02-28
Rated 5 out of 5 by from SO Ez Live chat really helped! I couldn't have done it with the Live assistance.
Date published: 2023-02-28
Rated 5 out of 5 by from BEST METHIOD TO FILE USING TURBO TAX IS THE FASTEST AS WELL VERY ACCURATE TO FILE BOTH STATE AND FEDERAL TAXES. HAVE RECCOMENDED TURBO TAX TO MY FAMILY. I FEEL SECURE WITH ALL MY PERSONAL INFO.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy and free No fuss taxes. Just the way I like them. It's been quite a few years since I've used TurboTax after venturing out to different vendors. It was simple, minimal work for me. If I didn't understand something it already had little prompts to click if I needed more info and my questions were answered. I will return next year.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is INCREDIBLE! I've been using your company for longer than I care to remember. As I age I worry if I'm doing my taxes correctly, and BECAUSE of your company, I have a lot of confidence. Your representative, Terri, was EXTREMELY helpful and kept me calm. Thanks again Terri.
Date published: 2023-02-28
Rated 5 out of 5 by from I couldn't file our Return without Turbo Tax. It is more than one week I tried to file my return by you. I used your live expert two times on 02/21/2023 with Linda and 02/22/2023 with Gary. Both did their bests and thanks for them. Gary spend a lot of times. Finally our line disconnected. We couldn't find any problem. Finally I finished and e-filed today 02/28/2023.
Date published: 2023-02-28
Rated 5 out of 5 by from Review Turbo Tax has been a life saver for me. They make it simple to understand and follow. They take the anxiety out of tax season.
Date published: 2023-02-28
Rated 5 out of 5 by from Thorough and complete Turbotax has many options, and does a fine job of finding every last tax break if you use the premium package. If you're a small business owner, it's definitely worth it if you don't have a highly skilled dedicated accountant.
Date published: 2023-02-28
Rated 1 out of 5 by from Poor Import of Tax Information from Brokerage The import doesn't work from E*Trade for the trades. It is the whole reason why I have used TurboTax to simply this process. Without it, very unlikely I will use in the future after countless years of use.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX is easy to use yet thorough! Even thought I have rental property and have sold my primary home this year as well as taken distributions from 401k plans, Turbo Tax, was easy to use. Of course, the bulk of my time was preparing my input documents and calcs that I entered into the prompts. I do wish however that estimated taxes be better calculated. Especially when there are one time events (house sale, end of rental property activity) that seem to influence next year's tax rates/taxes. As of the present, Turbo Tax calculates Estimated Taxes without consideration for these one time items, which will influence this year's tax situation.
Date published: 2023-02-28
Rated 3 out of 5 by from Too many fees It cost me 257 dollars to file because I had some cryptocurrency and investments.
Date published: 2023-02-28
Rated 5 out of 5 by from SO Ez Live chat really helped! I couldn't have done it with the Live assistance.
Date published: 2023-02-28
Rated 5 out of 5 by from BEST METHIOD TO FILE USING TURBO TAX IS THE FASTEST AS WELL VERY ACCURATE TO FILE BOTH STATE AND FEDERAL TAXES. HAVE RECCOMENDED TURBO TAX TO MY FAMILY. I FEEL SECURE WITH ALL MY PERSONAL INFO.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy and free No fuss taxes. Just the way I like them. It's been quite a few years since I've used TurboTax after venturing out to different vendors. It was simple, minimal work for me. If I didn't understand something it already had little prompts to click if I needed more info and my questions were answered. I will return next year.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is INCREDIBLE! I've been using your company for longer than I care to remember. As I age I worry if I'm doing my taxes correctly, and BECAUSE of your company, I have a lot of confidence. Your representative, Terri, was EXTREMELY helpful and kept me calm. Thanks again Terri.
Date published: 2023-02-28
Rated 5 out of 5 by from I couldn't file our Return without Turbo Tax. It is more than one week I tried to file my return by you. I used your live expert two times on 02/21/2023 with Linda and 02/22/2023 with Gary. Both did their bests and thanks for them. Gary spend a lot of times. Finally our line disconnected. We couldn't find any problem. Finally I finished and e-filed today 02/28/2023.
Date published: 2023-02-28
Rated 5 out of 5 by from Review Turbo Tax has been a life saver for me. They make it simple to understand and follow. They take the anxiety out of tax season.
Date published: 2023-02-28
Rated 5 out of 5 by from Thorough and complete Turbotax has many options, and does a fine job of finding every last tax break if you use the premium package. If you're a small business owner, it's definitely worth it if you don't have a highly skilled dedicated accountant.
Date published: 2023-02-28
Rated 1 out of 5 by from Poor Import of Tax Information from Brokerage The import doesn't work from E*Trade for the trades. It is the whole reason why I have used TurboTax to simply this process. Without it, very unlikely I will use in the future after countless years of use.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8949