TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unresolved bugs in programming There are unresolved programming errors in the way business partners that are disregarded entities are handled on schedule K-1. These threw errors and prevented me from e-filing. Since it's near the filing deadline now, I don't have time to wait for you to fix these so I'm filing by mail. This is very frustrating, and not what I've come to expect from TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from help out greatly made mistake some numbers so could e-file call turbo tax and they help me fix the problem very quickly
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Forever Answered all my questions and look forward to next year's tax experience.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome Awesome ............................ ........... .
Date published: 2021-03-12
Rated 1 out of 5 by from This is awful... been using it for years... honeslty, this is the first year that I am really thinking I am done with turbotax. My file has been rejected twice now, apparently because of glitches within turbotax. Haven't had this happen before, but if it happens again, my confidence in the product is gone. I tried to find a number to call for help, and the automated help assistant on the screen would never give me a number. honestly... overwhelmingly frustrated right now. not worth it, I will pay a tax preparer a few more dollars.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is very convenient Very convenient and easy to file. The user interface is great as well!
Date published: 2021-03-12
Rated 4 out of 5 by from It was alright I have used Turbo Tax for years and this is the first year I have had any return rejected. I never had this trouble until Credit Karma started doing them for Turbo Tax. I have finally sent the State return in again and it finally was received.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is great! The step by step process TurboTax takes the user through is easy to follow. If I had a question, it was easy to get it answered by clicking on links that sent text boxes with answers.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is good for me I've used turbo tax for years and always have been satisifed with the easy use of the system.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great for seniors who aren’t working It is Quick, easy to understand and it’s free! I love Turbo Tax!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 8943
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unresolved bugs in programming There are unresolved programming errors in the way business partners that are disregarded entities are handled on schedule K-1. These threw errors and prevented me from e-filing. Since it's near the filing deadline now, I don't have time to wait for you to fix these so I'm filing by mail. This is very frustrating, and not what I've come to expect from TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from help out greatly made mistake some numbers so could e-file call turbo tax and they help me fix the problem very quickly
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Forever Answered all my questions and look forward to next year's tax experience.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome Awesome ............................ ........... .
Date published: 2021-03-12
Rated 1 out of 5 by from This is awful... been using it for years... honeslty, this is the first year that I am really thinking I am done with turbotax. My file has been rejected twice now, apparently because of glitches within turbotax. Haven't had this happen before, but if it happens again, my confidence in the product is gone. I tried to find a number to call for help, and the automated help assistant on the screen would never give me a number. honestly... overwhelmingly frustrated right now. not worth it, I will pay a tax preparer a few more dollars.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is very convenient Very convenient and easy to file. The user interface is great as well!
Date published: 2021-03-12
Rated 4 out of 5 by from It was alright I have used Turbo Tax for years and this is the first year I have had any return rejected. I never had this trouble until Credit Karma started doing them for Turbo Tax. I have finally sent the State return in again and it finally was received.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is great! The step by step process TurboTax takes the user through is easy to follow. If I had a question, it was easy to get it answered by clicking on links that sent text boxes with answers.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is good for me I've used turbo tax for years and always have been satisifed with the easy use of the system.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great for seniors who aren’t working It is Quick, easy to understand and it’s free! I love Turbo Tax!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 8943