TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
nothanks003 from
Advertising as free when I had to pay $125
I appreciate the ease of filing taxes with turbo tax, however it bothers me that they advertise as free when to use or file under certain features I paid well over $0. It was advertised as $89 and when I originally started the filing process. Toady however I paid $125. I am extremally frustrated.
Date published: 2023-04-18
Rated 1 out of 5 by
ifiledmytaxeswithturbotax from
All popups all the time
Their software certainly helps complete taxes, but 50% of your time will be closing their salesy popups and answering duplicate questions.
Date published: 2023-04-18
Rated 4 out of 5 by
wc019 from
My opinion
Expensive, but very user-friendly and maximizes returns.
Date published: 2023-04-18
Rated 3 out of 5 by
Ralo the dream from
Ok
Its find but I feel I was charge way to much check on that
Date published: 2023-04-18
Rated 5 out of 5 by
Ladybird01 from
First time user
I am a first time user with this site. I found it very user friendly and the steps were simple to follow and understand.
Date published: 2023-04-18
Rated 2 out of 5 by
uberfro from
I thought this was a Free Service!!!
I was under the impression that turbotax was a free service for the basic version. ITs really snakes about adding cost at the end when its far too late to change ones mind. I have been using turbo tax for a while now and never have I been charged this much. I think this will be my last year using this service
Date published: 2023-04-18
Rated 5 out of 5 by
Lenny Girl from
TurboTax is AWESOME
quick, self explanatory, easy to follow. Thanks for your assistance.
Date published: 2023-04-18
Rated 1 out of 5 by
DrMarc11 from
Hidden fees
I am a student who used the free online filing because everything offered seemed perfect for what I needed. It wasn't after two grueling hours, I thought I saw the light at the end of the tunnel and was even congratulated by Turbo Tax, but to soon found out that my return could not be processed until I upgraded to the deluxe edition. At this point, I just wanted it to be over so I accepted. Please be aware of this.
Date published: 2023-04-18
Rated 5 out of 5 by
No me gusta from
I couldn't do it without you!
I used to HATE doing taxes, but this makes it bearable and finds deductions I wouldn't think about...a lifesaver for sure.
Date published: 2023-04-18
Rated 5 out of 5 by
Duncanville Energy from
they help me get the savings and refunds I need
They are a good company just a lot of emails when its not tax season
All TurboTax® Offerings Reviews - Page 895
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
nothanks003 from
Advertising as free when I had to pay $125
I appreciate the ease of filing taxes with turbo tax, however it bothers me that they advertise as free when to use or file under certain features I paid well over $0. It was advertised as $89 and when I originally started the filing process. Toady however I paid $125. I am extremally frustrated.
Date published: 2023-04-18
Rated 1 out of 5 by
ifiledmytaxeswithturbotax from
All popups all the time
Their software certainly helps complete taxes, but 50% of your time will be closing their salesy popups and answering duplicate questions.
Date published: 2023-04-18
Rated 4 out of 5 by
wc019 from
My opinion
Expensive, but very user-friendly and maximizes returns.
Date published: 2023-04-18
Rated 3 out of 5 by
Ralo the dream from
Ok
Its find but I feel I was charge way to much check on that
Date published: 2023-04-18
Rated 5 out of 5 by
Ladybird01 from
First time user
I am a first time user with this site. I found it very user friendly and the steps were simple to follow and understand.
Date published: 2023-04-18
Rated 2 out of 5 by
uberfro from
I thought this was a Free Service!!!
I was under the impression that turbotax was a free service for the basic version. ITs really snakes about adding cost at the end when its far too late to change ones mind. I have been using turbo tax for a while now and never have I been charged this much. I think this will be my last year using this service
Date published: 2023-04-18
Rated 5 out of 5 by
Lenny Girl from
TurboTax is AWESOME
quick, self explanatory, easy to follow. Thanks for your assistance.
Date published: 2023-04-18
Rated 1 out of 5 by
DrMarc11 from
Hidden fees
I am a student who used the free online filing because everything offered seemed perfect for what I needed. It wasn't after two grueling hours, I thought I saw the light at the end of the tunnel and was even congratulated by Turbo Tax, but to soon found out that my return could not be processed until I upgraded to the deluxe edition. At this point, I just wanted it to be over so I accepted. Please be aware of this.
Date published: 2023-04-18
Rated 5 out of 5 by
No me gusta from
I couldn't do it without you!
I used to HATE doing taxes, but this makes it bearable and finds deductions I wouldn't think about...a lifesaver for sure.
Date published: 2023-04-18
Rated 5 out of 5 by
Duncanville Energy from
they help me get the savings and refunds I need
They are a good company just a lot of emails when its not tax season
All TurboTax® Offerings Reviews - Page 895
Date published: 2023-04-18