TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Advertising as free when I had to pay $125 I appreciate the ease of filing taxes with turbo tax, however it bothers me that they advertise as free when to use or file under certain features I paid well over $0. It was advertised as $89 and when I originally started the filing process. Toady however I paid $125. I am extremally frustrated.
Date published: 2023-04-18
Rated 1 out of 5 by from All popups all the time Their software certainly helps complete taxes, but 50% of your time will be closing their salesy popups and answering duplicate questions.
Date published: 2023-04-18
Rated 4 out of 5 by from My opinion Expensive, but very user-friendly and maximizes returns.
Date published: 2023-04-18
Rated 3 out of 5 by from Ok Its find but I feel I was charge way to much check on that
Date published: 2023-04-18
Rated 5 out of 5 by from First time user I am a first time user with this site. I found it very user friendly and the steps were simple to follow and understand.
Date published: 2023-04-18
Rated 2 out of 5 by from I thought this was a Free Service!!! I was under the impression that turbotax was a free service for the basic version. ITs really snakes about adding cost at the end when its far too late to change ones mind. I have been using turbo tax for a while now and never have I been charged this much. I think this will be my last year using this service
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is AWESOME quick, self explanatory, easy to follow. Thanks for your assistance.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden fees I am a student who used the free online filing because everything offered seemed perfect for what I needed. It wasn't after two grueling hours, I thought I saw the light at the end of the tunnel and was even congratulated by Turbo Tax, but to soon found out that my return could not be processed until I upgraded to the deluxe edition. At this point, I just wanted it to be over so I accepted. Please be aware of this.
Date published: 2023-04-18
Rated 5 out of 5 by from I couldn't do it without you! I used to HATE doing taxes, but this makes it bearable and finds deductions I wouldn't think about...a lifesaver for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from they help me get the savings and refunds I need They are a good company just a lot of emails when its not tax season
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 895
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Advertising as free when I had to pay $125 I appreciate the ease of filing taxes with turbo tax, however it bothers me that they advertise as free when to use or file under certain features I paid well over $0. It was advertised as $89 and when I originally started the filing process. Toady however I paid $125. I am extremally frustrated.
Date published: 2023-04-18
Rated 1 out of 5 by from All popups all the time Their software certainly helps complete taxes, but 50% of your time will be closing their salesy popups and answering duplicate questions.
Date published: 2023-04-18
Rated 4 out of 5 by from My opinion Expensive, but very user-friendly and maximizes returns.
Date published: 2023-04-18
Rated 3 out of 5 by from Ok Its find but I feel I was charge way to much check on that
Date published: 2023-04-18
Rated 5 out of 5 by from First time user I am a first time user with this site. I found it very user friendly and the steps were simple to follow and understand.
Date published: 2023-04-18
Rated 2 out of 5 by from I thought this was a Free Service!!! I was under the impression that turbotax was a free service for the basic version. ITs really snakes about adding cost at the end when its far too late to change ones mind. I have been using turbo tax for a while now and never have I been charged this much. I think this will be my last year using this service
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is AWESOME quick, self explanatory, easy to follow. Thanks for your assistance.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden fees I am a student who used the free online filing because everything offered seemed perfect for what I needed. It wasn't after two grueling hours, I thought I saw the light at the end of the tunnel and was even congratulated by Turbo Tax, but to soon found out that my return could not be processed until I upgraded to the deluxe edition. At this point, I just wanted it to be over so I accepted. Please be aware of this.
Date published: 2023-04-18
Rated 5 out of 5 by from I couldn't do it without you! I used to HATE doing taxes, but this makes it bearable and finds deductions I wouldn't think about...a lifesaver for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from they help me get the savings and refunds I need They are a good company just a lot of emails when its not tax season
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 895