TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Love Turbo Tax process Easy to use. Just answer the questions. Fill in the blanks. A little high on price for self employed. but better then going elsewhere.
Date published: 2022-02-21
Rated 2 out of 5 by from Every year a new scheme to trick one out of money I like doing taxes with Turbo Tax, but be very careful when dealing with payment. It's bad enough you get hammered nearly every page to "upgrade" to a higher version. It has now become ridiculous, and extremely annoying while taxes are already a pain. The new feature of paying turbo out of your refund requires an additional fee of $39. Nothing I saw ever said that. So, near the end, I was charged $78 for the $39 version, and $39 "FEE". I had to start all over to to pay with credit card. If there was an additional fee, it never clearly said so. I was furious! It's hard enough to do taxes without TT's constant barrage of upgrades, and inability to skip the sales pitch. After 10 years using TT, I will move to another "consumer friendly" service.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax makes our lives way easy Filing my tax return using Turbo Tax is totally stress free!
Date published: 2022-02-21
Rated 5 out of 5 by from Getting Easier Each Year Keeps getting easier to file each year!! Speeds up processing by retaining last years information.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax rocks coo;,easiest tax rep ever done preparation. I will spread the word to everyone
Date published: 2022-02-21
Rated 5 out of 5 by from Love it The tax helper was easy to use and Emma was a hoot to work with.
Date published: 2022-02-21
Rated 2 out of 5 by from VERY glitchy Always hangs up at the end. Lots of "TurboTax not responding" errors
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use, especially for the easy return
Date published: 2022-02-21
Rated 4 out of 5 by from Really Convenient Using the Turbo Tax App made filing my tax return easy and convenient.
Date published: 2022-02-21
Rated 5 out of 5 by from always a great experience been filing with turbo for 7 years and i have always had a great experience.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8940
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love Turbo Tax process Easy to use. Just answer the questions. Fill in the blanks. A little high on price for self employed. but better then going elsewhere.
Date published: 2022-02-21
Rated 2 out of 5 by from Every year a new scheme to trick one out of money I like doing taxes with Turbo Tax, but be very careful when dealing with payment. It's bad enough you get hammered nearly every page to "upgrade" to a higher version. It has now become ridiculous, and extremely annoying while taxes are already a pain. The new feature of paying turbo out of your refund requires an additional fee of $39. Nothing I saw ever said that. So, near the end, I was charged $78 for the $39 version, and $39 "FEE". I had to start all over to to pay with credit card. If there was an additional fee, it never clearly said so. I was furious! It's hard enough to do taxes without TT's constant barrage of upgrades, and inability to skip the sales pitch. After 10 years using TT, I will move to another "consumer friendly" service.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax makes our lives way easy Filing my tax return using Turbo Tax is totally stress free!
Date published: 2022-02-21
Rated 5 out of 5 by from Getting Easier Each Year Keeps getting easier to file each year!! Speeds up processing by retaining last years information.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax rocks coo;,easiest tax rep ever done preparation. I will spread the word to everyone
Date published: 2022-02-21
Rated 5 out of 5 by from Love it The tax helper was easy to use and Emma was a hoot to work with.
Date published: 2022-02-21
Rated 2 out of 5 by from VERY glitchy Always hangs up at the end. Lots of "TurboTax not responding" errors
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use, especially for the easy return
Date published: 2022-02-21
Rated 4 out of 5 by from Really Convenient Using the Turbo Tax App made filing my tax return easy and convenient.
Date published: 2022-02-21
Rated 5 out of 5 by from always a great experience been filing with turbo for 7 years and i have always had a great experience.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8940