TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CMW20 from
Easy to use.
They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by
nikki06_93 from
everything was easy.
First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by
rachlae01221 from
So much for free.
I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by
Arun2022 from
Turbotax should be called easy tax
On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by
d265 from
Very Annoying!
I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
Rated 5 out of 5 by
Babes97 from
Turbo Tax is the best!
I have been using Turbo Tax for several years now and will continue to do so. I like the step by step guides all the way through. Saves a lot of time. I love it!
Date published: 2022-04-16
Rated 5 out of 5 by
GCKp from
Great!!!!!!!!
I was able to talk to a person with questions. It did not take long.
Date published: 2022-04-16
Rated 1 out of 5 by
BadTu from
It is worst than online experiance
It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by
MelK2012 from
Easy to use. Sad that Prices went up so much
I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
Rated 5 out of 5 by
7580 from
Consistently helpful and user-friendly
Regular customers for several years. Entirely satisfied.
All TurboTax® Offerings Reviews - Page 8923
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CMW20 from
Easy to use.
They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by
nikki06_93 from
everything was easy.
First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by
rachlae01221 from
So much for free.
I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by
Arun2022 from
Turbotax should be called easy tax
On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by
d265 from
Very Annoying!
I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
Rated 5 out of 5 by
Babes97 from
Turbo Tax is the best!
I have been using Turbo Tax for several years now and will continue to do so. I like the step by step guides all the way through. Saves a lot of time. I love it!
Date published: 2022-04-16
Rated 5 out of 5 by
GCKp from
Great!!!!!!!!
I was able to talk to a person with questions. It did not take long.
Date published: 2022-04-16
Rated 1 out of 5 by
BadTu from
It is worst than online experiance
It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by
MelK2012 from
Easy to use. Sad that Prices went up so much
I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
Rated 5 out of 5 by
7580 from
Consistently helpful and user-friendly
Regular customers for several years. Entirely satisfied.
All TurboTax® Offerings Reviews - Page 8923
Date published: 2022-04-16