TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Yeah for Turbo Tax! Easy to use, great explanations, too many attempts to sell me more products
Date published: 2022-04-19
Rated 4 out of 5 by from Product was much more confusing this year. I had difficulty finding certain items on Turbo tax this year, like how to print the forms. And I think that the general information area needs updating. I ended up for some reason having a dependent which I do not and having a language sheet. It was hard to correct my errors. I think the program needs amending. It was better before the Tax Bill that reduced taxes became effective. I understood that form and what was happening.
Date published: 2022-04-19
Rated 5 out of 5 by from I love turbo tax I have used Turbo Tax for many years now. It really makes things so much easier for me. In fact, I'm not sure I'd be able to do my taxes on my own. I really am appreciative of this service.
Date published: 2022-04-19
Rated 3 out of 5 by from Too many situations unhandled For a tax idiot like me, there were too many mistakes that it let me make. For example, I sold a home last year that I used to live in. I've rented it out for the last 8 years. Following TurboTax's prompts, it let me treat the home as both a rental business and as a primary resident without warning. So, I ended up counting the proceeds of the sale twice. I had to hire an accountant to figure out what I did wrong. There were other cases like that as well.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Guide Was delighted at how simple the process was and Turbo was helpful in me guiding me to my best return
Date published: 2022-04-19
Rated 3 out of 5 by from Did not get the federal instruction page Disappointed because I did not get the instruction cover page for my federal return.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS GREAT IT REALLY MAKES taxes A LOT EASIER to manage and understand.
Date published: 2022-04-19
Rated 1 out of 5 by from Finding ways to $ All free products came with a charge gimmick found ways to charge without prior information
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great My experience with Turbo Tax has been great for several years!
Date published: 2022-04-19
Rated 4 out of 5 by from Easy to use Just had trouble finding jump to option otherwise very user friendly and helpful
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Yeah for Turbo Tax! Easy to use, great explanations, too many attempts to sell me more products
Date published: 2022-04-19
Rated 4 out of 5 by from Product was much more confusing this year. I had difficulty finding certain items on Turbo tax this year, like how to print the forms. And I think that the general information area needs updating. I ended up for some reason having a dependent which I do not and having a language sheet. It was hard to correct my errors. I think the program needs amending. It was better before the Tax Bill that reduced taxes became effective. I understood that form and what was happening.
Date published: 2022-04-19
Rated 5 out of 5 by from I love turbo tax I have used Turbo Tax for many years now. It really makes things so much easier for me. In fact, I'm not sure I'd be able to do my taxes on my own. I really am appreciative of this service.
Date published: 2022-04-19
Rated 3 out of 5 by from Too many situations unhandled For a tax idiot like me, there were too many mistakes that it let me make. For example, I sold a home last year that I used to live in. I've rented it out for the last 8 years. Following TurboTax's prompts, it let me treat the home as both a rental business and as a primary resident without warning. So, I ended up counting the proceeds of the sale twice. I had to hire an accountant to figure out what I did wrong. There were other cases like that as well.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Guide Was delighted at how simple the process was and Turbo was helpful in me guiding me to my best return
Date published: 2022-04-19
Rated 3 out of 5 by from Did not get the federal instruction page Disappointed because I did not get the instruction cover page for my federal return.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS GREAT IT REALLY MAKES taxes A LOT EASIER to manage and understand.
Date published: 2022-04-19
Rated 1 out of 5 by from Finding ways to $ All free products came with a charge gimmick found ways to charge without prior information
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great My experience with Turbo Tax has been great for several years!
Date published: 2022-04-19
Rated 4 out of 5 by from Easy to use Just had trouble finding jump to option otherwise very user friendly and helpful
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8913