TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Feather_J13 from
Yeah for Turbo Tax!
Easy to use, great explanations, too many attempts to sell me more products
Date published: 2022-04-19
Rated 4 out of 5 by
Henry19 from
Product was much more confusing this year.
I had difficulty finding certain items on Turbo tax this year, like how to print the forms. And I think that the general information area needs updating. I ended up for some reason having a dependent which I do not and having a language sheet. It was hard to correct my errors. I think the program needs amending. It was better before the Tax Bill that reduced taxes became effective. I understood that form and what was happening.
Date published: 2022-04-19
Rated 5 out of 5 by
Lisa 2022 from
I love turbo tax
I have used Turbo Tax for many years now. It really makes things so much easier for me. In fact, I'm not sure I'd be able to do my taxes on my own. I really am appreciative of this service.
Date published: 2022-04-19
Rated 3 out of 5 by
SixSigmaGuy2 from
Too many situations unhandled
For a tax idiot like me, there were too many mistakes that it let me make. For example, I sold a home last year that I used to live in. I've rented it out for the last 8 years. Following TurboTax's prompts, it let me treat the home as both a rental business and as a primary resident without warning. So, I ended up counting the proceeds of the sale twice. I had to hire an accountant to figure out what I did wrong. There were other cases like that as well.
Date published: 2022-04-19
Rated 5 out of 5 by
MaliPups from
Easy Guide
Was delighted at how simple the process was and Turbo was helpful in me guiding me to my best return
Date published: 2022-04-19
Rated 3 out of 5 by
Steve333333 from
Did not get the federal instruction page
Disappointed because I did not get the instruction cover page for my federal return.
Date published: 2022-04-19
Rated 5 out of 5 by
KJ ALWAYS from
TURBO TAX IS GREAT
IT REALLY MAKES taxes A LOT EASIER to manage and understand.
Date published: 2022-04-19
Rated 1 out of 5 by
Pwrignrntgrd from
Finding ways to $
All free products came with a charge gimmick found ways to charge without prior information
Date published: 2022-04-19
Rated 5 out of 5 by
trootz from
Turbo Tax is great
My experience with Turbo Tax has been great for several years!
Date published: 2022-04-19
Rated 4 out of 5 by
Robsjoy from
Easy to use
Just had trouble finding jump to option otherwise very user friendly and helpful
All TurboTax® Offerings Reviews - Page 8913
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Feather_J13 from
Yeah for Turbo Tax!
Easy to use, great explanations, too many attempts to sell me more products
Date published: 2022-04-19
Rated 4 out of 5 by
Henry19 from
Product was much more confusing this year.
I had difficulty finding certain items on Turbo tax this year, like how to print the forms. And I think that the general information area needs updating. I ended up for some reason having a dependent which I do not and having a language sheet. It was hard to correct my errors. I think the program needs amending. It was better before the Tax Bill that reduced taxes became effective. I understood that form and what was happening.
Date published: 2022-04-19
Rated 5 out of 5 by
Lisa 2022 from
I love turbo tax
I have used Turbo Tax for many years now. It really makes things so much easier for me. In fact, I'm not sure I'd be able to do my taxes on my own. I really am appreciative of this service.
Date published: 2022-04-19
Rated 3 out of 5 by
SixSigmaGuy2 from
Too many situations unhandled
For a tax idiot like me, there were too many mistakes that it let me make. For example, I sold a home last year that I used to live in. I've rented it out for the last 8 years. Following TurboTax's prompts, it let me treat the home as both a rental business and as a primary resident without warning. So, I ended up counting the proceeds of the sale twice. I had to hire an accountant to figure out what I did wrong. There were other cases like that as well.
Date published: 2022-04-19
Rated 5 out of 5 by
MaliPups from
Easy Guide
Was delighted at how simple the process was and Turbo was helpful in me guiding me to my best return
Date published: 2022-04-19
Rated 3 out of 5 by
Steve333333 from
Did not get the federal instruction page
Disappointed because I did not get the instruction cover page for my federal return.
Date published: 2022-04-19
Rated 5 out of 5 by
KJ ALWAYS from
TURBO TAX IS GREAT
IT REALLY MAKES taxes A LOT EASIER to manage and understand.
Date published: 2022-04-19
Rated 1 out of 5 by
Pwrignrntgrd from
Finding ways to $
All free products came with a charge gimmick found ways to charge without prior information
Date published: 2022-04-19
Rated 5 out of 5 by
trootz from
Turbo Tax is great
My experience with Turbo Tax has been great for several years!
Date published: 2022-04-19
Rated 4 out of 5 by
Robsjoy from
Easy to use
Just had trouble finding jump to option otherwise very user friendly and helpful
All TurboTax® Offerings Reviews - Page 8913
Date published: 2022-04-19