TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Problems using Turbo Tax I had two 1099-Rs with identical amounts and identical TINs and the application would not let me proceed. After much effort and a call to a tax expert and 45 min invested the workaround was to change the amounts by a dollar each. Fix your app!
Date published: 2022-03-31
Rated 5 out of 5 by from Timely prompt work efficient and clear service. thanks for everything!
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo way to go Very Awesome, there is a detail explanation to guide you through for every items.
Date published: 2022-03-31
Rated 3 out of 5 by from Ehhhhh Turbo tax advertises that it’s free but it costs over a hundred dollars to file and get your refund.
Date published: 2022-03-31
Rated 5 out of 5 by from awsome service it was easy to use and i really liked the service.
Date published: 2022-03-31
Rated 2 out of 5 by from Not allowed to e-file without last year e-file pin I cannot get my returns accepted with e-file because my 2020 form was amended and not yet processed. I have the 2020 attempted ip Pins but not accepted. Please help. Trying to file for the last 6 weeks and alway rejected! WHY?
Date published: 2022-03-31
Rated 4 out of 5 by from Filing taxes Everything ok until had to enter payment info for State. Irritating and exasperating. Took several attempts because required specific matching details. In this case, required a space. Really?
Date published: 2022-03-31
Rated 2 out of 5 by from Not as good as previous years! Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by from Great as always Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest Tax File Ever Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 8912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Problems using Turbo Tax I had two 1099-Rs with identical amounts and identical TINs and the application would not let me proceed. After much effort and a call to a tax expert and 45 min invested the workaround was to change the amounts by a dollar each. Fix your app!
Date published: 2022-03-31
Rated 5 out of 5 by from Timely prompt work efficient and clear service. thanks for everything!
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo way to go Very Awesome, there is a detail explanation to guide you through for every items.
Date published: 2022-03-31
Rated 3 out of 5 by from Ehhhhh Turbo tax advertises that it’s free but it costs over a hundred dollars to file and get your refund.
Date published: 2022-03-31
Rated 5 out of 5 by from awsome service it was easy to use and i really liked the service.
Date published: 2022-03-31
Rated 2 out of 5 by from Not allowed to e-file without last year e-file pin I cannot get my returns accepted with e-file because my 2020 form was amended and not yet processed. I have the 2020 attempted ip Pins but not accepted. Please help. Trying to file for the last 6 weeks and alway rejected! WHY?
Date published: 2022-03-31
Rated 4 out of 5 by from Filing taxes Everything ok until had to enter payment info for State. Irritating and exasperating. Took several attempts because required specific matching details. In this case, required a space. Really?
Date published: 2022-03-31
Rated 2 out of 5 by from Not as good as previous years! Explanations are confusing and don't appear to answer the questions intended. filing and having to pay additional charges is too much. Charging $30 to pay a $25 charge to my credit card is rather excessive!
Date published: 2022-03-31
Rated 5 out of 5 by from Great as always Easy to use and comprehensive. I have used it for years.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest Tax File Ever Loved the step by step walk through, and the 24 hour availability with tax experts. As a student filing was not something I looked forward to, but turbo tax made it super simple! And not nearly as time consuming as I thought.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 8912