TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Live person was unable to help but I still was cha Christina was on the phone to help me. She was unable to help and the line got cut off. No return call was made to reconnect the dropped line. I had to figured it out on my own. I should not be charged for unsuccessful help by Christina.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and user friendly Turbo Tax is very easy to use and everything is understandable. Thank you
Date published: 2023-02-27
Rated 5 out of 5 by from Really easy to use This product was really easy to use, and the person who assisted me online was super helpful too. I definitely recommend this product!
Date published: 2023-02-27
Rated 5 out of 5 by from tax expert Doyle saved the day I was so stuck on a certain page and Doyle figured it out almost instantly. He spoke clearly and in easy language to help me. He did a great job and was definitely a tax season life saver! I will continue to use TurboTax knowing specialists like Doyle will be there to help me if I get stuck again. Great job Doyle!
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so convenient! We have been conveniently using Turbo Tax for several years now. Through many life changes (home, jobs, kids, etc.), we have continued using Turbo Tax because it is easy, trustworthy, and convenient. We have never had any issues whatsoever. All of our questions have been answered as well. We highly recommend using Turbo Tax!
Date published: 2023-02-27
Rated 5 out of 5 by from Great experience Easy to use and the detailed help available is more than adequate.
Date published: 2023-02-27
Rated 5 out of 5 by from Efficient, Quick, and Easy! I finished my tax return in about 1.5 hours. And I do not have just a standard filing. TurboTax is the best!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbotax Review - Suggestion Been a Turbotax user for about 20 years. Works fine but I would like to make a few minor suggestions: 1. Would like to configure Turbotax so that it will always load in Forms mode. 2. When scanning for errors, not always easy to locate the line that has an error. Would be nice to specifically state what line number needs to be corrected.
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE SURPRISINGLY VERY EASY TO USE AND SELF EXPLAINATORY
Date published: 2023-02-27
Rated 4 out of 5 by from Although it was relative easy ..... Yes it was easy because I pay attention and have everything I need to answer the questions. However, when I get to the end, hello TurboTax, why do you say my expected refund amount is less the state amount? We'll just have to wait now won't we. This should be corrected so you don't panic unsuspected people that don't also know that you're going to charge them more at the end for the administrative fees.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8908
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Live person was unable to help but I still was cha Christina was on the phone to help me. She was unable to help and the line got cut off. No return call was made to reconnect the dropped line. I had to figured it out on my own. I should not be charged for unsuccessful help by Christina.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and user friendly Turbo Tax is very easy to use and everything is understandable. Thank you
Date published: 2023-02-27
Rated 5 out of 5 by from Really easy to use This product was really easy to use, and the person who assisted me online was super helpful too. I definitely recommend this product!
Date published: 2023-02-27
Rated 5 out of 5 by from tax expert Doyle saved the day I was so stuck on a certain page and Doyle figured it out almost instantly. He spoke clearly and in easy language to help me. He did a great job and was definitely a tax season life saver! I will continue to use TurboTax knowing specialists like Doyle will be there to help me if I get stuck again. Great job Doyle!
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so convenient! We have been conveniently using Turbo Tax for several years now. Through many life changes (home, jobs, kids, etc.), we have continued using Turbo Tax because it is easy, trustworthy, and convenient. We have never had any issues whatsoever. All of our questions have been answered as well. We highly recommend using Turbo Tax!
Date published: 2023-02-27
Rated 5 out of 5 by from Great experience Easy to use and the detailed help available is more than adequate.
Date published: 2023-02-27
Rated 5 out of 5 by from Efficient, Quick, and Easy! I finished my tax return in about 1.5 hours. And I do not have just a standard filing. TurboTax is the best!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbotax Review - Suggestion Been a Turbotax user for about 20 years. Works fine but I would like to make a few minor suggestions: 1. Would like to configure Turbotax so that it will always load in Forms mode. 2. When scanning for errors, not always easy to locate the line that has an error. Would be nice to specifically state what line number needs to be corrected.
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE SURPRISINGLY VERY EASY TO USE AND SELF EXPLAINATORY
Date published: 2023-02-27
Rated 4 out of 5 by from Although it was relative easy ..... Yes it was easy because I pay attention and have everything I need to answer the questions. However, when I get to the end, hello TurboTax, why do you say my expected refund amount is less the state amount? We'll just have to wait now won't we. This should be corrected so you don't panic unsuspected people that don't also know that you're going to charge them more at the end for the administrative fees.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8908