TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is the best Your Turbo Tax is great and it is the best.I can not believe it is free. You fokes are outstanding, for sure.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Easy to follow instructions, the people working your telephone system for help to the customer were miserable. HUNG UP ON ME TWICE
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax covers so many things I would never think of if I was on my own!
Date published: 2022-04-18
Rated 5 out of 5 by from Quick enough and easy too! It seemed as though I was floating outside of and just above my body as the on screen prompts showed to me the path.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use. Very easy to use and helpful information to guide you when questions arise
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Intuitive Turbo Tax is an easy to use and pretty intuitive tool that keeps track of your tax returns year to year and can make what is normally a frustrating task much, much easier.
Date published: 2022-04-18
Rated 2 out of 5 by from Rip off! I paid $150-250 to have my fed/state taxes prepared through different private services. Not the big name companies, small, independent businesses. TurboTax charges me $200 to do EVERYTHING myself, AND tries to con me into paying for extra services. They prompt you to complete your state taxes when you're done with federal, then try to get you to way overpay for state too! The only options you have then are to overpay for state filing, or delete all the progress you made with the state and file them somewhere else. I trust the process they use to calculate and guide me through my taxes, but I think I might look into another option next year. It's extremely frustrating how they try to get you to pay for all these extras.
Date published: 2022-04-18
Rated 4 out of 5 by from 2021 TurboTax Shana and Lucy were outstanding. They helped me navigate the site and answer tax questions accurately
Date published: 2022-04-18
Rated 1 out of 5 by from Cannot handle multiple main home mortgages Switched main home during the year, but TurboTax cannot support calculating such mortgage interests for such situation.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax User for 14 Years Excellent resource, I wouldn't be able to do my own taxes without it. I've been using TurboTax for the past 14 years and have never had an issue, even on the two occasions when I was audited.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Your Turbo Tax is great and it is the best.I can not believe it is free. You fokes are outstanding, for sure.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Easy to follow instructions, the people working your telephone system for help to the customer were miserable. HUNG UP ON ME TWICE
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax covers so many things I would never think of if I was on my own!
Date published: 2022-04-18
Rated 5 out of 5 by from Quick enough and easy too! It seemed as though I was floating outside of and just above my body as the on screen prompts showed to me the path.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use. Very easy to use and helpful information to guide you when questions arise
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Intuitive Turbo Tax is an easy to use and pretty intuitive tool that keeps track of your tax returns year to year and can make what is normally a frustrating task much, much easier.
Date published: 2022-04-18
Rated 2 out of 5 by from Rip off! I paid $150-250 to have my fed/state taxes prepared through different private services. Not the big name companies, small, independent businesses. TurboTax charges me $200 to do EVERYTHING myself, AND tries to con me into paying for extra services. They prompt you to complete your state taxes when you're done with federal, then try to get you to way overpay for state too! The only options you have then are to overpay for state filing, or delete all the progress you made with the state and file them somewhere else. I trust the process they use to calculate and guide me through my taxes, but I think I might look into another option next year. It's extremely frustrating how they try to get you to pay for all these extras.
Date published: 2022-04-18
Rated 4 out of 5 by from 2021 TurboTax Shana and Lucy were outstanding. They helped me navigate the site and answer tax questions accurately
Date published: 2022-04-18
Rated 1 out of 5 by from Cannot handle multiple main home mortgages Switched main home during the year, but TurboTax cannot support calculating such mortgage interests for such situation.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax User for 14 Years Excellent resource, I wouldn't be able to do my own taxes without it. I've been using TurboTax for the past 14 years and have never had an issue, even on the two occasions when I was audited.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8903