TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Sej18 from
Long time user
Have been using TT for a long time and it works for me.
Date published: 2023-04-18
Rated 5 out of 5 by
Bustinormous88 from
Turbo Tax Rocks!
It is easy to navigate and its extremely easy to use. I got the maximum benefit for my money. I recommend anyone to use it especially if you'e self employed.
Date published: 2023-04-18
Rated 2 out of 5 by
K evin from
Getting kind of Expensive $$$ !!!
Over a hundred dollars to file taxes. Seems high to me. Might be switching companies. Reason I am giving two stars is price only.
Date published: 2023-04-18
Rated 3 out of 5 by
Frustrated in NH from
TurboTax is still the best choice for home filing
TurboTax makes it pretty straightforward to find and enter your tax info. However they still need to work on the medical expense deduction area as it has major bugs. I found that once I entered 1095 A info (ACA Info) it locked me out of the medical expense detail entirely. I tried to unjam it for a while then called support, which was a waste of time as they had no clue how to fix it. Finally I just deleted the entire 1095 A which unlocked the medical expense detail input schedules. Its funny that TurboTax asks for the 1095 A to be entered at the beginning of the process. Bad idea. Hopefully TURBOTAX PLEASE FIX THIS BUG ! The NH return is better than last year but still needs work. It told me I needed estimates for next year but refused to give them to me. I'm not going to waste 3 hours on this. I'll just go the NH website and download the forms myself.
Date published: 2023-04-18
Rated 4 out of 5 by
Dr Trish from
Each Year Turbo Tax Gets more buggy
Too much advertising and quirky mistakes in the way it loads
Date published: 2023-04-18
Rated 1 out of 5 by
greg888888888888 from
Confusion over child tax credit.
Your software has an entire section about non married, living together, other parent claiming child. The wording of this is terrible. My son lived with me the entire year and my partner was claiming him, yet my return kept getting rejected. After some googling we figured out we had to take him completely off my return and that you are terrible at your jobs. For the amount of money you force me to pay for doing literally nothing is ridiculous. Will be exploring other options next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Kim33302 from
Turbo tax is user friendly but a little costly.
Did not use a live expert, was able to navigate without that
Date published: 2023-04-18
Rated 5 out of 5 by
IPMOMMABEAR from
Super Easy
Really easy to follow along Great FAQs and always have the ability to get professional help ANYTIME
Date published: 2023-04-18
Rated 4 out of 5 by
Sean412 from
Much better this year
The automatic update process when starting TurboTax was a pain last year. Had to manually download program from web site whenever there was an update. This year was much smoother, but required running as an administrator for it to work. ADVICE, make it clear to users that you need to do that. Had a PATR form added for our farm business, was not entirely clear how to use it to figure out its effect on our income. Would be nice have it added to the list of income/expense questions for a farm.
Date published: 2023-04-18
Rated 5 out of 5 by
Alegria11700 from
Simple and Fast
Simple to use and does all the heavy lifting for you.
All TurboTax® Offerings Reviews - Page 891
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sej18 from
Long time user
Have been using TT for a long time and it works for me.
Date published: 2023-04-18
Rated 5 out of 5 by
Bustinormous88 from
Turbo Tax Rocks!
It is easy to navigate and its extremely easy to use. I got the maximum benefit for my money. I recommend anyone to use it especially if you'e self employed.
Date published: 2023-04-18
Rated 2 out of 5 by
K evin from
Getting kind of Expensive $$$ !!!
Over a hundred dollars to file taxes. Seems high to me. Might be switching companies. Reason I am giving two stars is price only.
Date published: 2023-04-18
Rated 3 out of 5 by
Frustrated in NH from
TurboTax is still the best choice for home filing
TurboTax makes it pretty straightforward to find and enter your tax info. However they still need to work on the medical expense deduction area as it has major bugs. I found that once I entered 1095 A info (ACA Info) it locked me out of the medical expense detail entirely. I tried to unjam it for a while then called support, which was a waste of time as they had no clue how to fix it. Finally I just deleted the entire 1095 A which unlocked the medical expense detail input schedules. Its funny that TurboTax asks for the 1095 A to be entered at the beginning of the process. Bad idea. Hopefully TURBOTAX PLEASE FIX THIS BUG ! The NH return is better than last year but still needs work. It told me I needed estimates for next year but refused to give them to me. I'm not going to waste 3 hours on this. I'll just go the NH website and download the forms myself.
Date published: 2023-04-18
Rated 4 out of 5 by
Dr Trish from
Each Year Turbo Tax Gets more buggy
Too much advertising and quirky mistakes in the way it loads
Date published: 2023-04-18
Rated 1 out of 5 by
greg888888888888 from
Confusion over child tax credit.
Your software has an entire section about non married, living together, other parent claiming child. The wording of this is terrible. My son lived with me the entire year and my partner was claiming him, yet my return kept getting rejected. After some googling we figured out we had to take him completely off my return and that you are terrible at your jobs. For the amount of money you force me to pay for doing literally nothing is ridiculous. Will be exploring other options next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Kim33302 from
Turbo tax is user friendly but a little costly.
Did not use a live expert, was able to navigate without that
Date published: 2023-04-18
Rated 5 out of 5 by
IPMOMMABEAR from
Super Easy
Really easy to follow along Great FAQs and always have the ability to get professional help ANYTIME
Date published: 2023-04-18
Rated 4 out of 5 by
Sean412 from
Much better this year
The automatic update process when starting TurboTax was a pain last year. Had to manually download program from web site whenever there was an update. This year was much smoother, but required running as an administrator for it to work. ADVICE, make it clear to users that you need to do that. Had a PATR form added for our farm business, was not entirely clear how to use it to figure out its effect on our income. Would be nice have it added to the list of income/expense questions for a farm.
Date published: 2023-04-18
Rated 5 out of 5 by
Alegria11700 from
Simple and Fast
Simple to use and does all the heavy lifting for you.
All TurboTax® Offerings Reviews - Page 891
Date published: 2023-04-18