TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Add'l charge for a second state return is too high The additional charge for a second state return is excessively high. In order to add the second return, I had to call support to have them add it to my installation. So not only was the charge excessive, but the install was very poor. Overall, a very poor customer experience. I will have to evaluate if I want to continue with Turbo Tax for next year's return.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax has helped my Tax Return for 20 years It's powerful and simple for your tax return process but you do need to have some basic knowledge about the tax and how to apply for your own return
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use. For the most part, it's easy. I just with there was a "I'm not sure" option that offers more explanation or allows for me to ask a question. I tend to be an overthinker and I feel this would be beneficial for me and my anxiety.
Date published: 2022-04-17
Rated 4 out of 5 by from new to turbo tax im not sure yet, my return has already been returned and I'm being charged another 50 bucks for a service I don't want
Date published: 2022-04-17
Rated 4 out of 5 by from Strange results For some reason the program had me/my wife as a citizen of Puerto Rico??? The final check caught it and I corrected before filling.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome! First of all, there isn't a tax company out there that can compare with the low cost you will pay to file both Federal AND State with TurboTax!! I've filed with this company for several years & I see no reason to go ANYWHERE ELSE!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is user friendly For years we got our taxes done by a professional. This year with the craziness of life, we decided to do it ourselves through turbo tax. I was nervous at first but their step by step assistance helps a lot.
Date published: 2022-04-17
Rated 5 out of 5 by from Love TurboTax We have filed with Turbo Tax for many years. Love that I can easily do it on their website, since our computer is old and most software discs don’t work on it. The website works great for filing our taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from A Great Service The program is very navigable. turbo tax is a great service
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Great! It was very quick and step by step. The clarifications are great at explaining the details where needed.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 891
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Add'l charge for a second state return is too high The additional charge for a second state return is excessively high. In order to add the second return, I had to call support to have them add it to my installation. So not only was the charge excessive, but the install was very poor. Overall, a very poor customer experience. I will have to evaluate if I want to continue with Turbo Tax for next year's return.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax has helped my Tax Return for 20 years It's powerful and simple for your tax return process but you do need to have some basic knowledge about the tax and how to apply for your own return
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use. For the most part, it's easy. I just with there was a "I'm not sure" option that offers more explanation or allows for me to ask a question. I tend to be an overthinker and I feel this would be beneficial for me and my anxiety.
Date published: 2022-04-17
Rated 4 out of 5 by from new to turbo tax im not sure yet, my return has already been returned and I'm being charged another 50 bucks for a service I don't want
Date published: 2022-04-17
Rated 4 out of 5 by from Strange results For some reason the program had me/my wife as a citizen of Puerto Rico??? The final check caught it and I corrected before filling.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome! First of all, there isn't a tax company out there that can compare with the low cost you will pay to file both Federal AND State with TurboTax!! I've filed with this company for several years & I see no reason to go ANYWHERE ELSE!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is user friendly For years we got our taxes done by a professional. This year with the craziness of life, we decided to do it ourselves through turbo tax. I was nervous at first but their step by step assistance helps a lot.
Date published: 2022-04-17
Rated 5 out of 5 by from Love TurboTax We have filed with Turbo Tax for many years. Love that I can easily do it on their website, since our computer is old and most software discs don’t work on it. The website works great for filing our taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from A Great Service The program is very navigable. turbo tax is a great service
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Great! It was very quick and step by step. The clarifications are great at explaining the details where needed.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 891