TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Cassk25 from
Easy to use
TurboTax is great for beginners and experts. They walk you through ever single detail and it is very informative. This is my third year using TurboTax and I recommend them to everyone. Only thing is … make sure you read the fine print. At the end when you pay for your service and state filing fees they try to add an extra service on there if you want to use your refund to pay for the services. I didn’t appreciate that sneaky add on and glad I caught it. Otherwise it’s a great service to use.
Date published: 2022-03-04
Rated 5 out of 5 by
rangermike76 from
terrific program
been using turbo tax for years. it is easy to read and understand
Date published: 2022-03-04
Rated 5 out of 5 by
Godsgirl4real from
Awesome Product!!
Best and easiest way to file your taxes. Wouldn't use another.
Date published: 2022-03-04
Rated 5 out of 5 by
Outworld09 from
Turbo Tax does it again..
We had a great over all experience Marva was excellent!
Date published: 2022-03-04
Rated 5 out of 5 by
Megs45 from
Very helpful!
Pat was one of the best guys ever. Very prompt with questions and responses to everything. Everyone was so helpful in every way. Definitely will be coming back again.
Date published: 2022-03-04
Rated 1 out of 5 by
CH239 from
Turbo Tax doesn't know what to do with 1099 forms
Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by
Raidercat from
Excellent Self Use Product!
We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by
Atanasoff from
Too complicated
There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by
Another Lost Customer from
Charged before able to file
Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by
trguy75 from
Excellent
Made the process as easy as it could be and great to have live access to an actual CPA
All TurboTax® Offerings Reviews - Page 8892
Date published: 2022-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cassk25 from
Easy to use
TurboTax is great for beginners and experts. They walk you through ever single detail and it is very informative. This is my third year using TurboTax and I recommend them to everyone. Only thing is … make sure you read the fine print. At the end when you pay for your service and state filing fees they try to add an extra service on there if you want to use your refund to pay for the services. I didn’t appreciate that sneaky add on and glad I caught it. Otherwise it’s a great service to use.
Date published: 2022-03-04
Rated 5 out of 5 by
rangermike76 from
terrific program
been using turbo tax for years. it is easy to read and understand
Date published: 2022-03-04
Rated 5 out of 5 by
Godsgirl4real from
Awesome Product!!
Best and easiest way to file your taxes. Wouldn't use another.
Date published: 2022-03-04
Rated 5 out of 5 by
Outworld09 from
Turbo Tax does it again..
We had a great over all experience Marva was excellent!
Date published: 2022-03-04
Rated 5 out of 5 by
Megs45 from
Very helpful!
Pat was one of the best guys ever. Very prompt with questions and responses to everything. Everyone was so helpful in every way. Definitely will be coming back again.
Date published: 2022-03-04
Rated 1 out of 5 by
CH239 from
Turbo Tax doesn't know what to do with 1099 forms
Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by
Raidercat from
Excellent Self Use Product!
We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by
Atanasoff from
Too complicated
There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by
Another Lost Customer from
Charged before able to file
Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by
trguy75 from
Excellent
Made the process as easy as it could be and great to have live access to an actual CPA
All TurboTax® Offerings Reviews - Page 8892
Date published: 2022-03-04