TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use TurboTax is great for beginners and experts. They walk you through ever single detail and it is very informative. This is my third year using TurboTax and I recommend them to everyone. Only thing is … make sure you read the fine print. At the end when you pay for your service and state filing fees they try to add an extra service on there if you want to use your refund to pay for the services. I didn’t appreciate that sneaky add on and glad I caught it. Otherwise it’s a great service to use.
Date published: 2022-03-04
Rated 5 out of 5 by from terrific program been using turbo tax for years. it is easy to read and understand
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Product!! Best and easiest way to file your taxes. Wouldn't use another.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax does it again.. We had a great over all experience Marva was excellent!
Date published: 2022-03-04
Rated 5 out of 5 by from Very helpful! Pat was one of the best guys ever. Very prompt with questions and responses to everything. Everyone was so helpful in every way. Definitely will be coming back again.
Date published: 2022-03-04
Rated 1 out of 5 by from Turbo Tax doesn't know what to do with 1099 forms Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Self Use Product! We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by from Too complicated There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by from Charged before able to file Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Made the process as easy as it could be and great to have live access to an actual CPA
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 8892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use TurboTax is great for beginners and experts. They walk you through ever single detail and it is very informative. This is my third year using TurboTax and I recommend them to everyone. Only thing is … make sure you read the fine print. At the end when you pay for your service and state filing fees they try to add an extra service on there if you want to use your refund to pay for the services. I didn’t appreciate that sneaky add on and glad I caught it. Otherwise it’s a great service to use.
Date published: 2022-03-04
Rated 5 out of 5 by from terrific program been using turbo tax for years. it is easy to read and understand
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome Product!! Best and easiest way to file your taxes. Wouldn't use another.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax does it again.. We had a great over all experience Marva was excellent!
Date published: 2022-03-04
Rated 5 out of 5 by from Very helpful! Pat was one of the best guys ever. Very prompt with questions and responses to everything. Everyone was so helpful in every way. Definitely will be coming back again.
Date published: 2022-03-04
Rated 1 out of 5 by from Turbo Tax doesn't know what to do with 1099 forms Turbo Tax only takes half of the info out of your consolidated 1099 forms from Fidelity and then continually asks you over and over about each and every line. If i wanted to do my taxes line by line I'd do them myself. You need better logic or something for downloading the forms for stock and options trades.
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Self Use Product! We've used TurboTax multiple times now and it seems to get easier to use as time goes on. Wish I'd used it earlier in my tax life!
Date published: 2022-03-04
Rated 3 out of 5 by from Too complicated There were some very curious questions that left me bewildered.
Date published: 2022-03-04
Rated 1 out of 5 by from Charged before able to file Turbotax had software issues which prevented me filing for over a week, with no resolution. When I requested a refund I was told I was not eligible for a refund despite not being able to complete my return
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent Made the process as easy as it could be and great to have live access to an actual CPA
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 8892