TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome and easy to use First time using and the ease of use cant be beaten. Any questions i had were easily answered by the help section. Made getting my maximum refund easy.
Date published: 2021-03-02
Rated 1 out of 5 by from Horrible. Horrible for the 2nd time in a row. I got fee'd $150 when I didnt choose none of the max options that included the fees. I wanted everything free and i still got charged.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome great people very helpful will use again next year
Date published: 2021-03-02
Rated 2 out of 5 by from Not sure While I think that this software is so helpful and nice to use, I don't understand why they made me upgrade for 60$?
Date published: 2021-03-02
Rated 5 out of 5 by from 18" 925 Sterling Silver Twisted Rope Chain first time using turbo tax. easy to follow.will use again.
Date published: 2021-03-02
Rated 4 out of 5 by from Quick & easy. Easy to navigate. Easy to understand. Decent fees and ways to pay them.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy and informative been using TTX for years, simple easy and informative.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is easy for the lay person to use Easy. Step by step instructions that tell me what form and line toi use. Clear instructions.
Date published: 2021-03-02
Rated 1 out of 5 by from Hit or Miss on Help Couldn't get through for tax advice multiple times. Tax "experts" varied in ability as it was difficult to get through to an actual accountant. Pricing also was very non transparent (on purpose). Still ended up spending almost $300 for about an hour and a half of actual help.
Date published: 2021-03-02
Rated 3 out of 5 by from Not as happy with Turbo tax as in prior years the turbo tax programs in the past were superior to the 2020 return. Previously i was able to check the entries on the 1040 form and attachments any time. Also, there was no explanation given of the difference in the total of estimated tax paid and the total credit given. I found out about that by going to the IRS website.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and easy to use First time using and the ease of use cant be beaten. Any questions i had were easily answered by the help section. Made getting my maximum refund easy.
Date published: 2021-03-02
Rated 1 out of 5 by from Horrible. Horrible for the 2nd time in a row. I got fee'd $150 when I didnt choose none of the max options that included the fees. I wanted everything free and i still got charged.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome great people very helpful will use again next year
Date published: 2021-03-02
Rated 2 out of 5 by from Not sure While I think that this software is so helpful and nice to use, I don't understand why they made me upgrade for 60$?
Date published: 2021-03-02
Rated 5 out of 5 by from 18" 925 Sterling Silver Twisted Rope Chain first time using turbo tax. easy to follow.will use again.
Date published: 2021-03-02
Rated 4 out of 5 by from Quick & easy. Easy to navigate. Easy to understand. Decent fees and ways to pay them.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy and informative been using TTX for years, simple easy and informative.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is easy for the lay person to use Easy. Step by step instructions that tell me what form and line toi use. Clear instructions.
Date published: 2021-03-02
Rated 1 out of 5 by from Hit or Miss on Help Couldn't get through for tax advice multiple times. Tax "experts" varied in ability as it was difficult to get through to an actual accountant. Pricing also was very non transparent (on purpose). Still ended up spending almost $300 for about an hour and a half of actual help.
Date published: 2021-03-02
Rated 3 out of 5 by from Not as happy with Turbo tax as in prior years the turbo tax programs in the past were superior to the 2020 return. Previously i was able to check the entries on the 1040 form and attachments any time. Also, there was no explanation given of the difference in the total of estimated tax paid and the total credit given. I found out about that by going to the IRS website.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8890