TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy to use with good support infrastructure Simple step-by-step guided tax filing. We experienced a little hiccup with the payment but the online team helped us resolve the problem.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome! Super easy Fast and easy to file with Turbo Tax Walk you through and explain every step.
Date published: 2021-03-02
Rated 3 out of 5 by from hidden fees It was very clear and concise but those hidden fees they throw in that you are not told about until the end are very frustrating. I paing and extra $120 for a "deluxe" version that reduced my owed my amount for less than $20, so that sucks. The live experts made it very simple though, I love that feature.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! First time user and only took me about an hour to file. Intuitive process. Would recommend.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax TurboTax real good thank you for helping me file my taxes
Date published: 2021-03-02
Rated 2 out of 5 by from These extra charges are insane I've filed with TurboTax for years now and this is the first year I've had 1/3 of my return taken out as fees for filing. I was practically strong armed to upgrade or else I couldn't file. That's not right in my opinion.
Date published: 2021-03-02
Rated 5 out of 5 by from Made A Stressful Process so easy The process doing my taxes this way was so easy. I also dont feel like I am bareing all my info for a stranger. I love it.
Date published: 2021-03-02
Rated 2 out of 5 by from live chat was no help I tried to ask one question through the "live chat". The replies were generic and were not even related to my question. I asked my question several different ways with different wording, but it was not understood. I paid extra for "help" but I got none
Date published: 2021-03-02
Rated 4 out of 5 by from turbo great Good job thanks a lot easy to use this part is annoying
Date published: 2021-03-02
Rated 3 out of 5 by from DISAPPOINTED I MADE SEVERAL ATTEMPTS TO FILE TAXES YESTERDAY TO SAVE $30. I MADE SEVERAL CALLS TO BE ON HOLD FOR 30+ MINUTES 5+ TIMES AND EVEN DID RETURN CALL OPTION FOR CALLS TO CONNECT FOR A SECOND AND THEN DISCONNECT. MIRACULOUSLY TODAY THERE WAS NO ISSUE. I DON'T KNOW IF DUE TO HIGH VOLUME FOR $30 FILING DISCOUNT YOU COULDN'T HANDLE ONE MORE CALL TO ASSIST BUT I'M SADDLY DISAPPOINTED THIS YEAR.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8883
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use with good support infrastructure Simple step-by-step guided tax filing. We experienced a little hiccup with the payment but the online team helped us resolve the problem.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome! Super easy Fast and easy to file with Turbo Tax Walk you through and explain every step.
Date published: 2021-03-02
Rated 3 out of 5 by from hidden fees It was very clear and concise but those hidden fees they throw in that you are not told about until the end are very frustrating. I paing and extra $120 for a "deluxe" version that reduced my owed my amount for less than $20, so that sucks. The live experts made it very simple though, I love that feature.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! First time user and only took me about an hour to file. Intuitive process. Would recommend.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax TurboTax real good thank you for helping me file my taxes
Date published: 2021-03-02
Rated 2 out of 5 by from These extra charges are insane I've filed with TurboTax for years now and this is the first year I've had 1/3 of my return taken out as fees for filing. I was practically strong armed to upgrade or else I couldn't file. That's not right in my opinion.
Date published: 2021-03-02
Rated 5 out of 5 by from Made A Stressful Process so easy The process doing my taxes this way was so easy. I also dont feel like I am bareing all my info for a stranger. I love it.
Date published: 2021-03-02
Rated 2 out of 5 by from live chat was no help I tried to ask one question through the "live chat". The replies were generic and were not even related to my question. I asked my question several different ways with different wording, but it was not understood. I paid extra for "help" but I got none
Date published: 2021-03-02
Rated 4 out of 5 by from turbo great Good job thanks a lot easy to use this part is annoying
Date published: 2021-03-02
Rated 3 out of 5 by from DISAPPOINTED I MADE SEVERAL ATTEMPTS TO FILE TAXES YESTERDAY TO SAVE $30. I MADE SEVERAL CALLS TO BE ON HOLD FOR 30+ MINUTES 5+ TIMES AND EVEN DID RETURN CALL OPTION FOR CALLS TO CONNECT FOR A SECOND AND THEN DISCONNECT. MIRACULOUSLY TODAY THERE WAS NO ISSUE. I DON'T KNOW IF DUE TO HIGH VOLUME FOR $30 FILING DISCOUNT YOU COULDN'T HANDLE ONE MORE CALL TO ASSIST BUT I'M SADDLY DISAPPOINTED THIS YEAR.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8883