TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Jaime R from
Expensive with too many "you need to buy this"
Easy to use but squeeze every penny out of you in the process. There are way to many upsells during the filling process. I will go back to using H&R Block next year just because of the price. Overall not thrilled with TurboTax.
Date published: 2023-01-26
Rated 4 out of 5 by
DAT TAX from
tax
easy and fast. plenty of help when you need it. easy to navigate and make changes when needed. this is my 7 year with turbo tax and it is always an easy quick affordable way to do your taxes at your owen base with plenty of places to get help.
Date published: 2023-01-26
Rated 1 out of 5 by
Sandi36 from
Not free
It advertised free simple returns but never gave an option for free, went straight to 35 dollars for state and federal so I though 80 bucks right, the when I wanted it taken out of my federal return they charged another 39 bucks really, why? Shame on you turbo tax
Date published: 2023-01-26
Rated 4 out of 5 by
JohnnyCakes66 from
Like how the process flows
I enjoyed using it. As a former Enrolled Agent, I can see how TurboTax is the future.
Date published: 2023-01-26
Rated 4 out of 5 by
lbvsidt from
Helpful
Quick and helpful overall but really scummy you charge $39 to do a direct deposit.
Date published: 2023-01-26
Rated 5 out of 5 by
Happygma2 from
Turbo tax is easy and fast
It makes it easy to do taxes and I don't need to know the laws
Date published: 2023-01-26
Rated 5 out of 5 by
Trell 1 from
Turbo tax is awesome
Turbo tax guides you ever step of the way. Also answer every question with a quick response.
Date published: 2023-01-26
Rated 1 out of 5 by
Josh123121 from
Product Navigation is bad
I Don't like that you guys make it hard to change products (e.g. from Deluxe to Basic) also I don't like you guys offering FREE premuim services, but when I avail for it. It was charge to my refund. Pls make sure to explicitly state that it IS NOT FREE.
Date published: 2023-01-26
Rated 5 out of 5 by
Suntisomkumlumleu from
Very good team
I just used service first time but I very like it.
Date published: 2023-01-26
Rated 5 out of 5 by
Cali973 from
Awesome
Smooth experience and the site is easy to navigate
All TurboTax® Offerings Reviews - Page 889
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Jaime R from
Expensive with too many "you need to buy this"
Easy to use but squeeze every penny out of you in the process. There are way to many upsells during the filling process. I will go back to using H&R Block next year just because of the price. Overall not thrilled with TurboTax.
Date published: 2023-01-26
Rated 4 out of 5 by
DAT TAX from
tax
easy and fast. plenty of help when you need it. easy to navigate and make changes when needed. this is my 7 year with turbo tax and it is always an easy quick affordable way to do your taxes at your owen base with plenty of places to get help.
Date published: 2023-01-26
Rated 1 out of 5 by
Sandi36 from
Not free
It advertised free simple returns but never gave an option for free, went straight to 35 dollars for state and federal so I though 80 bucks right, the when I wanted it taken out of my federal return they charged another 39 bucks really, why? Shame on you turbo tax
Date published: 2023-01-26
Rated 4 out of 5 by
JohnnyCakes66 from
Like how the process flows
I enjoyed using it. As a former Enrolled Agent, I can see how TurboTax is the future.
Date published: 2023-01-26
Rated 4 out of 5 by
lbvsidt from
Helpful
Quick and helpful overall but really scummy you charge $39 to do a direct deposit.
Date published: 2023-01-26
Rated 5 out of 5 by
Happygma2 from
Turbo tax is easy and fast
It makes it easy to do taxes and I don't need to know the laws
Date published: 2023-01-26
Rated 5 out of 5 by
Trell 1 from
Turbo tax is awesome
Turbo tax guides you ever step of the way. Also answer every question with a quick response.
Date published: 2023-01-26
Rated 1 out of 5 by
Josh123121 from
Product Navigation is bad
I Don't like that you guys make it hard to change products (e.g. from Deluxe to Basic) also I don't like you guys offering FREE premuim services, but when I avail for it. It was charge to my refund. Pls make sure to explicitly state that it IS NOT FREE.
Date published: 2023-01-26
Rated 5 out of 5 by
Suntisomkumlumleu from
Very good team
I just used service first time but I very like it.
Date published: 2023-01-26
Rated 5 out of 5 by
Cali973 from
Awesome
Smooth experience and the site is easy to navigate
All TurboTax® Offerings Reviews - Page 889
Date published: 2023-01-26