TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Expensive with too many "you need to buy this" Easy to use but squeeze every penny out of you in the process. There are way to many upsells during the filling process. I will go back to using H&R Block next year just because of the price. Overall not thrilled with TurboTax.
Date published: 2023-01-26
Rated 4 out of 5 by from tax easy and fast. plenty of help when you need it. easy to navigate and make changes when needed. this is my 7 year with turbo tax and it is always an easy quick affordable way to do your taxes at your owen base with plenty of places to get help.
Date published: 2023-01-26
Rated 1 out of 5 by from Not free It advertised free simple returns but never gave an option for free, went straight to 35 dollars for state and federal so I though 80 bucks right, the when I wanted it taken out of my federal return they charged another 39 bucks really, why? Shame on you turbo tax
Date published: 2023-01-26
Rated 4 out of 5 by from Like how the process flows I enjoyed using it. As a former Enrolled Agent, I can see how TurboTax is the future.
Date published: 2023-01-26
Rated 4 out of 5 by from Helpful Quick and helpful overall but really scummy you charge $39 to do a direct deposit.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is easy and fast It makes it easy to do taxes and I don't need to know the laws
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax guides you ever step of the way. Also answer every question with a quick response.
Date published: 2023-01-26
Rated 1 out of 5 by from Product Navigation is bad I Don't like that you guys make it hard to change products (e.g. from Deluxe to Basic) also I don't like you guys offering FREE premuim services, but when I avail for it. It was charge to my refund. Pls make sure to explicitly state that it IS NOT FREE.
Date published: 2023-01-26
Rated 5 out of 5 by from Very good team I just used service first time but I very like it.
Date published: 2023-01-26
Rated 5 out of 5 by from Awesome Smooth experience and the site is easy to navigate
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 889
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Expensive with too many "you need to buy this" Easy to use but squeeze every penny out of you in the process. There are way to many upsells during the filling process. I will go back to using H&R Block next year just because of the price. Overall not thrilled with TurboTax.
Date published: 2023-01-26
Rated 4 out of 5 by from tax easy and fast. plenty of help when you need it. easy to navigate and make changes when needed. this is my 7 year with turbo tax and it is always an easy quick affordable way to do your taxes at your owen base with plenty of places to get help.
Date published: 2023-01-26
Rated 1 out of 5 by from Not free It advertised free simple returns but never gave an option for free, went straight to 35 dollars for state and federal so I though 80 bucks right, the when I wanted it taken out of my federal return they charged another 39 bucks really, why? Shame on you turbo tax
Date published: 2023-01-26
Rated 4 out of 5 by from Like how the process flows I enjoyed using it. As a former Enrolled Agent, I can see how TurboTax is the future.
Date published: 2023-01-26
Rated 4 out of 5 by from Helpful Quick and helpful overall but really scummy you charge $39 to do a direct deposit.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is easy and fast It makes it easy to do taxes and I don't need to know the laws
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax guides you ever step of the way. Also answer every question with a quick response.
Date published: 2023-01-26
Rated 1 out of 5 by from Product Navigation is bad I Don't like that you guys make it hard to change products (e.g. from Deluxe to Basic) also I don't like you guys offering FREE premuim services, but when I avail for it. It was charge to my refund. Pls make sure to explicitly state that it IS NOT FREE.
Date published: 2023-01-26
Rated 5 out of 5 by from Very good team I just used service first time but I very like it.
Date published: 2023-01-26
Rated 5 out of 5 by from Awesome Smooth experience and the site is easy to navigate
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 889