TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My first time it was pretty easy My first time it was pretty easy. Will use it next year
Date published: 2021-03-02
Rated 2 out of 5 by from Softwar requires quality testing I have been using TurboTax for several years. This year I required assistance because of kinks that have not been worked out and required workarounds. In at least one instance, the chat was not helpful and entirely disappointing. I successfully electronically file the federal return. It was not until I tried to file the state return, spent approximately 20 minutes chatting with a representative and read articles the rep sent me that I learned that TurboTax does not support electronic filing of my state - this is something they should declare up front, before one purchases the software and attempts to file electronically.
Date published: 2021-03-02
Rated 5 out of 5 by from great fast thorough great fun breathtaking oh my god get me to 0 characters left
Date published: 2021-03-02
Rated 4 out of 5 by from Good help and experience My experience was good and it was very helpful. thanks
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! I love using Turbo Tax when filing my taxes because it is a simple process.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax Simple Enough for Me TurboTax made filing taxes easy enough for me. Only thing that I was not expecting was that I had to upgrade to the Deluxe Version to be able to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from 7th year with Turbo/Retired Couple I started this morning and I am done. Clearly stated questions for data. I am typing challenged so it took me longer than most. I collected documents yesterday. I am sharper in the morning.
Date published: 2021-03-02
Rated 5 out of 5 by from Genuine & intelligent The features of the platform are exquisitely intuitive and simple to use. The built in guidance features as you go through each step is perfect.
Date published: 2021-03-02
Rated 5 out of 5 by from 8 years in a row! Simple questions to answer. Free to use. Never had a problem with any returns. Will continue to use them.
Date published: 2021-03-02
Rated 3 out of 5 by from Nickel and Dimed but super easy $40 to file with my refund is a nice hidden fee and irritating. Also having to upgrade at the final page is stupid. Up front honesty would be so much easier and not to mention it went from $30 to $60 by the end for the same service
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8876
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My first time it was pretty easy My first time it was pretty easy. Will use it next year
Date published: 2021-03-02
Rated 2 out of 5 by from Softwar requires quality testing I have been using TurboTax for several years. This year I required assistance because of kinks that have not been worked out and required workarounds. In at least one instance, the chat was not helpful and entirely disappointing. I successfully electronically file the federal return. It was not until I tried to file the state return, spent approximately 20 minutes chatting with a representative and read articles the rep sent me that I learned that TurboTax does not support electronic filing of my state - this is something they should declare up front, before one purchases the software and attempts to file electronically.
Date published: 2021-03-02
Rated 5 out of 5 by from great fast thorough great fun breathtaking oh my god get me to 0 characters left
Date published: 2021-03-02
Rated 4 out of 5 by from Good help and experience My experience was good and it was very helpful. thanks
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! I love using Turbo Tax when filing my taxes because it is a simple process.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax Simple Enough for Me TurboTax made filing taxes easy enough for me. Only thing that I was not expecting was that I had to upgrade to the Deluxe Version to be able to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from 7th year with Turbo/Retired Couple I started this morning and I am done. Clearly stated questions for data. I am typing challenged so it took me longer than most. I collected documents yesterday. I am sharper in the morning.
Date published: 2021-03-02
Rated 5 out of 5 by from Genuine & intelligent The features of the platform are exquisitely intuitive and simple to use. The built in guidance features as you go through each step is perfect.
Date published: 2021-03-02
Rated 5 out of 5 by from 8 years in a row! Simple questions to answer. Free to use. Never had a problem with any returns. Will continue to use them.
Date published: 2021-03-02
Rated 3 out of 5 by from Nickel and Dimed but super easy $40 to file with my refund is a nice hidden fee and irritating. Also having to upgrade at the final page is stupid. Up front honesty would be so much easier and not to mention it went from $30 to $60 by the end for the same service
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8876