TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Well designed and easy to use software Software for 2022 tax return is well designed. The layout from start to finish is easy to follow and return to in the process of piecing together the return. With built in tips and help features, the software was easy to use. Please continue to aim high and keep improving the software.
Date published: 2023-02-12
Rated 4 out of 5 by from good they charge to much money. i have been with them for years now at least give your loyal customers a break sometimes.
Date published: 2023-02-12
Rated 3 out of 5 by from It’s easy but always adding fees to pay Always add extra fees when Inmiddle of filling out information. It obligates you to purchase extra coverage
Date published: 2023-02-12
Rated 3 out of 5 by from TurboTax is not great but alright At times it was confusing and frustrating. As the result, I tried several times requesting a phone call (3) times; once they called and immediately hung up and spoke to 2 different agents. The system kept timing out, did not save my work when I signed back in and had to start all over again. What the timer said it would take me 1hr. 51 min. however, it took almost 6 hrs. Very Frustrating
Date published: 2023-02-12
Rated 5 out of 5 by from 2022 Return Had a lot of unusual items but Turbo Tax handled them all smoothly. They get better every year.
Date published: 2023-02-12
Rated 4 out of 5 by from Easy to use Kicked me out a couple times, otherwise awesome to use !
Date published: 2023-02-12
Rated 5 out of 5 by from tax filing season 2022 easy to use i have been with turbo tax for 5 years
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is Great! My husband and I always use Turbo Tax to file our joint return. The software is easy to use and takes less than 2 hours to complete. Thank you again for a great tax experience!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is awesome! I love the fact that you have the option to receive a live agent to help you go over your tax returns before you file.
Date published: 2023-02-12
Rated 5 out of 5 by from Amazing and easy to file using turbo tax. I've been using this tax software for years and I've been very pleased and satisfied. Very easy to use. Thank you, Turbo Tax.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Well designed and easy to use software Software for 2022 tax return is well designed. The layout from start to finish is easy to follow and return to in the process of piecing together the return. With built in tips and help features, the software was easy to use. Please continue to aim high and keep improving the software.
Date published: 2023-02-12
Rated 4 out of 5 by from good they charge to much money. i have been with them for years now at least give your loyal customers a break sometimes.
Date published: 2023-02-12
Rated 3 out of 5 by from It’s easy but always adding fees to pay Always add extra fees when Inmiddle of filling out information. It obligates you to purchase extra coverage
Date published: 2023-02-12
Rated 3 out of 5 by from TurboTax is not great but alright At times it was confusing and frustrating. As the result, I tried several times requesting a phone call (3) times; once they called and immediately hung up and spoke to 2 different agents. The system kept timing out, did not save my work when I signed back in and had to start all over again. What the timer said it would take me 1hr. 51 min. however, it took almost 6 hrs. Very Frustrating
Date published: 2023-02-12
Rated 5 out of 5 by from 2022 Return Had a lot of unusual items but Turbo Tax handled them all smoothly. They get better every year.
Date published: 2023-02-12
Rated 4 out of 5 by from Easy to use Kicked me out a couple times, otherwise awesome to use !
Date published: 2023-02-12
Rated 5 out of 5 by from tax filing season 2022 easy to use i have been with turbo tax for 5 years
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is Great! My husband and I always use Turbo Tax to file our joint return. The software is easy to use and takes less than 2 hours to complete. Thank you again for a great tax experience!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is awesome! I love the fact that you have the option to receive a live agent to help you go over your tax returns before you file.
Date published: 2023-02-12
Rated 5 out of 5 by from Amazing and easy to file using turbo tax. I've been using this tax software for years and I've been very pleased and satisfied. Very easy to use. Thank you, Turbo Tax.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8876