TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Great, 5TH Year very easy to follow prompts. Clear directions and examples
Date published: 2023-02-28
Rated 2 out of 5 by from Great Services But Could Use Improvement TurboTax has wonderful services they provide however the additional fees and charges to receive better help are expensive and unjust in the amount they are charging. In addition, clearer instructions on inputting information into the forms would make the experience better as well as easier navigation in terms of going back to fix tax information on previously filled-out documents. It is difficult to navigate to forms you need to make adjustments to. So a better "table of contents" on the side bar would also have made the experience better.
Date published: 2023-02-28
Rated 5 out of 5 by from great easy to use. im a first timer user. thought it would be harder
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was Great! Easy to use and very helpful advice when I needed it!
Date published: 2023-02-28
Rated 1 out of 5 by from may never use again fell cheated by having to pay a 39 dollar fee for you all to take your payment out of my refund just doesn't make sense to me
Date published: 2023-02-28
Rated 5 out of 5 by from Best Tax service out there Ive been using Turbotax for the past 6 years, and its honestly the easiest tax company for self filing you can go to. I tried one other service like 7 years ago and it doesnt compare to the ease of turbotax. All my files are in one place, I can upload my w-2's by taking a picture on my phone on a link. Turbotax really has the customers interest in mind and thats what I love it. Not to mention the FAQ section is SUPER helpful!
Date published: 2023-02-28
Rated 3 out of 5 by from Regressed Not as user friendly as previous years. Sneaky ads to get you to upgrade. Will upgrading get you more $ back or just put more $ in Intuit's pocket.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is great I've been using TurboTax for the last 8 years. Easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax ----so easy to use! I loved that I could just plug in the info and get done so quickly. I used to pull my hair out doing taxes before.
Date published: 2023-02-28
Rated 5 out of 5 by from Thank you Turbo Tax. You are awesome! This is my fifth year using your service. It is simple and trustworthy. My refund comes quickly as well.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Great, 5TH Year very easy to follow prompts. Clear directions and examples
Date published: 2023-02-28
Rated 2 out of 5 by from Great Services But Could Use Improvement TurboTax has wonderful services they provide however the additional fees and charges to receive better help are expensive and unjust in the amount they are charging. In addition, clearer instructions on inputting information into the forms would make the experience better as well as easier navigation in terms of going back to fix tax information on previously filled-out documents. It is difficult to navigate to forms you need to make adjustments to. So a better "table of contents" on the side bar would also have made the experience better.
Date published: 2023-02-28
Rated 5 out of 5 by from great easy to use. im a first timer user. thought it would be harder
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was Great! Easy to use and very helpful advice when I needed it!
Date published: 2023-02-28
Rated 1 out of 5 by from may never use again fell cheated by having to pay a 39 dollar fee for you all to take your payment out of my refund just doesn't make sense to me
Date published: 2023-02-28
Rated 5 out of 5 by from Best Tax service out there Ive been using Turbotax for the past 6 years, and its honestly the easiest tax company for self filing you can go to. I tried one other service like 7 years ago and it doesnt compare to the ease of turbotax. All my files are in one place, I can upload my w-2's by taking a picture on my phone on a link. Turbotax really has the customers interest in mind and thats what I love it. Not to mention the FAQ section is SUPER helpful!
Date published: 2023-02-28
Rated 3 out of 5 by from Regressed Not as user friendly as previous years. Sneaky ads to get you to upgrade. Will upgrading get you more $ back or just put more $ in Intuit's pocket.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is great I've been using TurboTax for the last 8 years. Easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax ----so easy to use! I loved that I could just plug in the info and get done so quickly. I used to pull my hair out doing taxes before.
Date published: 2023-02-28
Rated 5 out of 5 by from Thank you Turbo Tax. You are awesome! This is my fifth year using your service. It is simple and trustworthy. My refund comes quickly as well.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8874