TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax I think it is free but it is not Every year I have to pay
Date published: 2023-02-27
Rated 5 out of 5 by from Reliability I find Turbotax easy to use and up-to-date. I've used it for years and have recommended it to others.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Easy to use Turbo Tax is an awesome tool for anyone filing their taxes. It offers a supportive and comfortable experience for users, with helpful prompts and additional information for tricky questions.
Date published: 2023-02-27
Rated 4 out of 5 by from Mostly great. One difficulty. Very confusing on treatment or foreign tax credit.
Date published: 2023-02-27
Rated 2 out of 5 by from Turbo Tax let me down this year. I spent almost 6 hours trying to troubleshoot why TT would not respond to input. This included two lengthy phone calls where the techies could not figure it out either. In the end, TT had an operator error wherein you had to double click on a specific box before you could enter input. I did not complain about that. But in the end when I am trying to efile my state taxes and federal ones together, once again they have a programming error. I give up. I found a workaround. Give up on trying to do state tax through them. I will print it out and send it in. With all the updates we sit through, you could at least keep your own house in order.
Date published: 2023-02-27
Rated 5 out of 5 by from amanzing i just love turbo tax very helpful definitely going to always use turbo tax wouldnt have it any other way
Date published: 2023-02-27
Rated 5 out of 5 by from I am very happy with Turbo Tax. You offer a very systemic. orderly approach to doing taxes....and it is thorough.
Date published: 2023-02-27
Rated 4 out of 5 by from Great as always I've been using Turbo Tax since 2004. Just having that history is an advantage
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome ! Quick and easy! Did the return in less than 30 minutes!
Date published: 2023-02-27
Rated 4 out of 5 by from More difficult than 2021. requested assistance and lost calls twice...making experience frustrating.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax I think it is free but it is not Every year I have to pay
Date published: 2023-02-27
Rated 5 out of 5 by from Reliability I find Turbotax easy to use and up-to-date. I've used it for years and have recommended it to others.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Easy to use Turbo Tax is an awesome tool for anyone filing their taxes. It offers a supportive and comfortable experience for users, with helpful prompts and additional information for tricky questions.
Date published: 2023-02-27
Rated 4 out of 5 by from Mostly great. One difficulty. Very confusing on treatment or foreign tax credit.
Date published: 2023-02-27
Rated 2 out of 5 by from Turbo Tax let me down this year. I spent almost 6 hours trying to troubleshoot why TT would not respond to input. This included two lengthy phone calls where the techies could not figure it out either. In the end, TT had an operator error wherein you had to double click on a specific box before you could enter input. I did not complain about that. But in the end when I am trying to efile my state taxes and federal ones together, once again they have a programming error. I give up. I found a workaround. Give up on trying to do state tax through them. I will print it out and send it in. With all the updates we sit through, you could at least keep your own house in order.
Date published: 2023-02-27
Rated 5 out of 5 by from amanzing i just love turbo tax very helpful definitely going to always use turbo tax wouldnt have it any other way
Date published: 2023-02-27
Rated 5 out of 5 by from I am very happy with Turbo Tax. You offer a very systemic. orderly approach to doing taxes....and it is thorough.
Date published: 2023-02-27
Rated 4 out of 5 by from Great as always I've been using Turbo Tax since 2004. Just having that history is an advantage
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome ! Quick and easy! Did the return in less than 30 minutes!
Date published: 2023-02-27
Rated 4 out of 5 by from More difficult than 2021. requested assistance and lost calls twice...making experience frustrating.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8873