TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Straightforward, pretty simple Straightforward, followed instructions. My return is fairly simple, but TTax helps me be less nervous- and not go through so many conniptions as I used to.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is Excellent! Always rely on TurboTax and this year the experience was as good as always. Clear explanations, and easy interface.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo is a big help Used it last year and it was great hoping The same this year
Date published: 2022-04-10
Rated 3 out of 5 by from Not free If you received a 1095-A, you have to file it, and that requires an additional form, so TT will require you to purchase Deluxe. That’s $59 for the Fed, and an additional amount disclosed later for the state (CA is $49). That’s $108. Courtesy of my “premium” tax credit by way of ACA insurance during a period I was a contractor, my federal taxes were reduced $12. In addition to charging $108 for $12 off my taxes, Turbo Tax then announced, “you’re getting money back!” This is only true on a technicality. I still owe the IRS, as was clearly displayed in their running refund calculator; I just owe $12 less than I did before they charged me $108. I actually went so far as to clear my information and start a new return with H&R Block, but they do exactly the same thing with only slightly more deception ahead of time, so Intuit got my money after all. Next year, I’ll just do them the old fashioned way. It’s quicker without all the graphics telling me how hard turbo tax is working.
Date published: 2022-04-10
Rated 5 out of 5 by from I'm a happy camper Overall it does a great job of keeping my records. Thanks for the help
Date published: 2022-04-10
Rated 1 out of 5 by from horrible!!!! could not e file because we could not download last years taxes from your website
Date published: 2022-04-10
Rated 5 out of 5 by from very easy to use walks you thru it with ease. could be a bit better at explaining things in a more simpler way
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great not the headache I expected. Support was good I thought it was a little pricey.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Expert was Awesome! The Turbo Tax Live Expert Steve was an immense help answering questions and helping our family to complete our 99 year old Uncle John. The best way to describe his help: excellent listener, enjoyable to work with because he put us at ease dealing with an unfamiliar and new IRS return for our deceased uncle. I would recommend Turbo Tax and Steve to anyone that requires assistance and accuracy on their filed forms.
Date published: 2022-04-10
Rated 3 out of 5 by from OK Kept taking me to Sched 8812 and I had no Child dependents or any other dependents.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8872
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Straightforward, pretty simple Straightforward, followed instructions. My return is fairly simple, but TTax helps me be less nervous- and not go through so many conniptions as I used to.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is Excellent! Always rely on TurboTax and this year the experience was as good as always. Clear explanations, and easy interface.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo is a big help Used it last year and it was great hoping The same this year
Date published: 2022-04-10
Rated 3 out of 5 by from Not free If you received a 1095-A, you have to file it, and that requires an additional form, so TT will require you to purchase Deluxe. That’s $59 for the Fed, and an additional amount disclosed later for the state (CA is $49). That’s $108. Courtesy of my “premium” tax credit by way of ACA insurance during a period I was a contractor, my federal taxes were reduced $12. In addition to charging $108 for $12 off my taxes, Turbo Tax then announced, “you’re getting money back!” This is only true on a technicality. I still owe the IRS, as was clearly displayed in their running refund calculator; I just owe $12 less than I did before they charged me $108. I actually went so far as to clear my information and start a new return with H&R Block, but they do exactly the same thing with only slightly more deception ahead of time, so Intuit got my money after all. Next year, I’ll just do them the old fashioned way. It’s quicker without all the graphics telling me how hard turbo tax is working.
Date published: 2022-04-10
Rated 5 out of 5 by from I'm a happy camper Overall it does a great job of keeping my records. Thanks for the help
Date published: 2022-04-10
Rated 1 out of 5 by from horrible!!!! could not e file because we could not download last years taxes from your website
Date published: 2022-04-10
Rated 5 out of 5 by from very easy to use walks you thru it with ease. could be a bit better at explaining things in a more simpler way
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great not the headache I expected. Support was good I thought it was a little pricey.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Expert was Awesome! The Turbo Tax Live Expert Steve was an immense help answering questions and helping our family to complete our 99 year old Uncle John. The best way to describe his help: excellent listener, enjoyable to work with because he put us at ease dealing with an unfamiliar and new IRS return for our deceased uncle. I would recommend Turbo Tax and Steve to anyone that requires assistance and accuracy on their filed forms.
Date published: 2022-04-10
Rated 3 out of 5 by from OK Kept taking me to Sched 8812 and I had no Child dependents or any other dependents.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8872