TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I LOVE turbotax It was so easy to do, and there is always help if you need help!!!
Date published: 2021-03-06
Rated 5 out of 5 by from using the on line product was good I have been using turbo Tax for over ten years, but this year I didn't have a CD on my desk top computer so I had to use the on line version, The only issue I had was following the instructions on the box. I down loaded the turbotax.com. But as I worked my way through I either missed a step or wasn't asked about the license code. I continued filling my taxes thinking at the end it would ask me about the license code. But it didn't so I wasted a half day and had to get technical support to assist me installing the product again. It wasn't very clear, be sure you are using the correct download to avoid any issues.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Help We are ExPats, and at first it was challenging, but we used their online help to get the right forms and unexpected questions figured out. While it was a chunk of money, it was well worth it compared to hiring someone.
Date published: 2021-03-06
Rated 4 out of 5 by from Reasonably good, but could be easier to use. Turbo Tax Review 2020 Tax Return PEM JCWM Moved from competitor that I had been using for last 5 years. I read from a PDF. Are there ways to read more information into the file from a competitor than just a pdf? In the other tax program, it was easier to enter information from forms, especially from forms received. In Tax Act, I had to go through the questions when it would have been easier to update the forms. Also, since it cost $25 to e-file my state return, I chose to file using a hard copy. I did not find out that it would cost to state -file until VERY late in the process, causing much hassle.
Date published: 2021-03-06
Rated 2 out of 5 by from Needs some revision 1. Required minimum distribution on IRA's was wavered for 2020 due to covid. 2. You need to do a better job of how to fill out for the sale of master limited partnerships. Your instructions are practically non-existant
Date published: 2021-03-06
Rated 5 out of 5 by from Dependable I've filed my taxes the last seven years with Turbo Tax. Each page has explanations and tips to make income tax filing a breeze It is the easiest to use tax return product I've ever used! I will be preparing my income taxes with Intuit Turbo Tax again next year!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent Very simple. They show you where everything is and the price is great.
Date published: 2021-03-06
Rated 4 out of 5 by from easy going Very easy and understandable to do.I use it every year since 2010.
Date published: 2021-03-06
Rated 5 out of 5 by from I have relied on Turbo Tax since 2000! I had a great experience this year. I consulted with tax experts four times to deal with questions about computing the taxable portion of my annuity and entering the data correctly in the tax forms. On my way to receiving my refunds well before April 15.
Date published: 2021-03-06
Rated 5 out of 5 by from great to work with good experience will use in the future thanks for all the help
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 8871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE turbotax It was so easy to do, and there is always help if you need help!!!
Date published: 2021-03-06
Rated 5 out of 5 by from using the on line product was good I have been using turbo Tax for over ten years, but this year I didn't have a CD on my desk top computer so I had to use the on line version, The only issue I had was following the instructions on the box. I down loaded the turbotax.com. But as I worked my way through I either missed a step or wasn't asked about the license code. I continued filling my taxes thinking at the end it would ask me about the license code. But it didn't so I wasted a half day and had to get technical support to assist me installing the product again. It wasn't very clear, be sure you are using the correct download to avoid any issues.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Help We are ExPats, and at first it was challenging, but we used their online help to get the right forms and unexpected questions figured out. While it was a chunk of money, it was well worth it compared to hiring someone.
Date published: 2021-03-06
Rated 4 out of 5 by from Reasonably good, but could be easier to use. Turbo Tax Review 2020 Tax Return PEM JCWM Moved from competitor that I had been using for last 5 years. I read from a PDF. Are there ways to read more information into the file from a competitor than just a pdf? In the other tax program, it was easier to enter information from forms, especially from forms received. In Tax Act, I had to go through the questions when it would have been easier to update the forms. Also, since it cost $25 to e-file my state return, I chose to file using a hard copy. I did not find out that it would cost to state -file until VERY late in the process, causing much hassle.
Date published: 2021-03-06
Rated 2 out of 5 by from Needs some revision 1. Required minimum distribution on IRA's was wavered for 2020 due to covid. 2. You need to do a better job of how to fill out for the sale of master limited partnerships. Your instructions are practically non-existant
Date published: 2021-03-06
Rated 5 out of 5 by from Dependable I've filed my taxes the last seven years with Turbo Tax. Each page has explanations and tips to make income tax filing a breeze It is the easiest to use tax return product I've ever used! I will be preparing my income taxes with Intuit Turbo Tax again next year!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent Very simple. They show you where everything is and the price is great.
Date published: 2021-03-06
Rated 4 out of 5 by from easy going Very easy and understandable to do.I use it every year since 2010.
Date published: 2021-03-06
Rated 5 out of 5 by from I have relied on Turbo Tax since 2000! I had a great experience this year. I consulted with tax experts four times to deal with questions about computing the taxable portion of my annuity and entering the data correctly in the tax forms. On my way to receiving my refunds well before April 15.
Date published: 2021-03-06
Rated 5 out of 5 by from great to work with good experience will use in the future thanks for all the help
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 8871