TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax makes it so easy! Thank you Turbo Tax , for making this difficult time so easy!
Date published: 2022-04-18
Rated 5 out of 5 by from LOVE TURBOTAX Super easy and confidence inspiring. This year with getting into the crypto craze I was a bit more anxious about it than usual but it was still very easy to navigate through.
Date published: 2022-04-18
Rated 1 out of 5 by from Worse version I've ever used! Full of bugs! Too many blank screens when clicking update buttons. Ended up filling a lot of information by using the forms which makes me uncomfortable that my taxes may not be 100% accurate. Had the same problemm last year but this year was worse. Next year I'll use H&R Block!
Date published: 2022-04-18
Rated 2 out of 5 by from Free with a lot of nickel and diming You steer the consumer down a path where it looks they have no choice but to purchase something or use a service that maybe they just don't want. If you are going to offer a free service than do just that. Otherwise charge a small fee for a basic tax filing. I've been using Turbo Tax for years, but I can honestly say this is my last year doing so. What a royal pain it was to file a simple return this year. Never again!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great service Easy to use, and great service. Makes doing taxes easy
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Experts were great! The 3 experts that I spoke with via live chat and phone were very helpful and pleasant. Definitely set my mind at ease.
Date published: 2022-04-18
Rated 5 out of 5 by from As of now, product worked very well/outstanding. It was outstanding at this point (Will see how the process works through processing, etc. -
Date published: 2022-04-18
Rated 2 out of 5 by from Too many fees! I shouldnt have to pay over $140 to file, might try H&R Block next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy I have been using Turbo Tax for several years and I am always happy with it!
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy Outstanding Software! Made it nice and easy to file with simple instruction.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it so easy! Thank you Turbo Tax , for making this difficult time so easy!
Date published: 2022-04-18
Rated 5 out of 5 by from LOVE TURBOTAX Super easy and confidence inspiring. This year with getting into the crypto craze I was a bit more anxious about it than usual but it was still very easy to navigate through.
Date published: 2022-04-18
Rated 1 out of 5 by from Worse version I've ever used! Full of bugs! Too many blank screens when clicking update buttons. Ended up filling a lot of information by using the forms which makes me uncomfortable that my taxes may not be 100% accurate. Had the same problemm last year but this year was worse. Next year I'll use H&R Block!
Date published: 2022-04-18
Rated 2 out of 5 by from Free with a lot of nickel and diming You steer the consumer down a path where it looks they have no choice but to purchase something or use a service that maybe they just don't want. If you are going to offer a free service than do just that. Otherwise charge a small fee for a basic tax filing. I've been using Turbo Tax for years, but I can honestly say this is my last year doing so. What a royal pain it was to file a simple return this year. Never again!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great service Easy to use, and great service. Makes doing taxes easy
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Experts were great! The 3 experts that I spoke with via live chat and phone were very helpful and pleasant. Definitely set my mind at ease.
Date published: 2022-04-18
Rated 5 out of 5 by from As of now, product worked very well/outstanding. It was outstanding at this point (Will see how the process works through processing, etc. -
Date published: 2022-04-18
Rated 2 out of 5 by from Too many fees! I shouldnt have to pay over $140 to file, might try H&R Block next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy I have been using Turbo Tax for several years and I am always happy with it!
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy Outstanding Software! Made it nice and easy to file with simple instruction.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 888