TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The phone specialist was great! Sherria did everything she could to help with a service code. It never worked, but she gave me a way to ask for refund by email. She never made me feel rushed and even though the software was frustrating, her help left me wanting use TurboTax again next year.
Date published: 2022-04-19
Rated 5 out of 5 by from simple Simple. straight forward. A bit pricey if you do more than the basics that you most likely will not use, but good for peace of mind. I will continue to use it every year.
Date published: 2022-04-19
Rated 5 out of 5 by from The only way I do my taxes I rely on Turbo tax to provide me with the latest updates and changes. There is always something new that I am learning about regarding the latest tax laws. Great product and kudos to the team designing it's comprehensive features. I highly recommend Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Review The wizards were helpful to collect the data while filling out the forms. I was impressed with the Maximize My Benefits feature as it seems to help me fill sections I might have overlooked.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Excellent The software for Federal and State income taxes was easy to download and the forms were easy to complete with step-by-step instructions. Excellent product!! I have used TurboTax for over 10 years, it's great.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax came to my rescue I procrastinated, because of past experiences. I appreciate that TurboTax tries to make the experience as user friendly as possible. Krystle was also very efficient in spotting the problem immediately and coming to my aid. Thank you, Krystle.
Date published: 2022-04-19
Rated 5 out of 5 by from happy nice. easy to use easy easy happy happy happy happy
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is almost perfect I have used Turbo Tax for several years and like the efficiency and thoroughness. However, this year I could not get find a way to get a particular IRS form incorporated into my submission to correct a contribution mistake I made to my IRA. The TuboTax chat robot could not find the answers, the initial human expert representative didn't know the answer but over time he contacted TurboTax's real expert who was wonderful in telling me every step to achieve my goal, She was terrific. Thanks to her I finished 1 hour before the deadline. I just wish the original TurboTax programmers had built-in the questions she asked me so I could corrected the mistake, which the IRS has penalties for. If she hadn't walk me through all the steps to navigate through the problem I never would have figured out how to handle TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helps take the "freak out" out of the process of filing taxes. They are very thorough & help the filer not to forget anything! Yay! Thanks!
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Everything was very self explanatory. Definetly will use next year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The phone specialist was great! Sherria did everything she could to help with a service code. It never worked, but she gave me a way to ask for refund by email. She never made me feel rushed and even though the software was frustrating, her help left me wanting use TurboTax again next year.
Date published: 2022-04-19
Rated 5 out of 5 by from simple Simple. straight forward. A bit pricey if you do more than the basics that you most likely will not use, but good for peace of mind. I will continue to use it every year.
Date published: 2022-04-19
Rated 5 out of 5 by from The only way I do my taxes I rely on Turbo tax to provide me with the latest updates and changes. There is always something new that I am learning about regarding the latest tax laws. Great product and kudos to the team designing it's comprehensive features. I highly recommend Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Review The wizards were helpful to collect the data while filling out the forms. I was impressed with the Maximize My Benefits feature as it seems to help me fill sections I might have overlooked.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Excellent The software for Federal and State income taxes was easy to download and the forms were easy to complete with step-by-step instructions. Excellent product!! I have used TurboTax for over 10 years, it's great.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax came to my rescue I procrastinated, because of past experiences. I appreciate that TurboTax tries to make the experience as user friendly as possible. Krystle was also very efficient in spotting the problem immediately and coming to my aid. Thank you, Krystle.
Date published: 2022-04-19
Rated 5 out of 5 by from happy nice. easy to use easy easy happy happy happy happy
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is almost perfect I have used Turbo Tax for several years and like the efficiency and thoroughness. However, this year I could not get find a way to get a particular IRS form incorporated into my submission to correct a contribution mistake I made to my IRA. The TuboTax chat robot could not find the answers, the initial human expert representative didn't know the answer but over time he contacted TurboTax's real expert who was wonderful in telling me every step to achieve my goal, She was terrific. Thanks to her I finished 1 hour before the deadline. I just wish the original TurboTax programmers had built-in the questions she asked me so I could corrected the mistake, which the IRS has penalties for. If she hadn't walk me through all the steps to navigate through the problem I never would have figured out how to handle TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helps take the "freak out" out of the process of filing taxes. They are very thorough & help the filer not to forget anything! Yay! Thanks!
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Everything was very self explanatory. Definetly will use next year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 888